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Is there an Groove outage?

Groove status: Systems Active

Last checked: 50 seconds ago

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Groove outages and incidents

Outage and incident data over the last 30 days for Groove.

There have been 0 outages or incidents for Groove in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Groove

Outlogger tracks the status of these components for Xero:

Blog Active
Inbox API Active
Knowledge Bases Active
Reports API Active
Slack Integration Active
Web App Active
Email Active
Live Chat Active
Social Active
Component Status
Blog Active
Inbox API Active
Knowledge Bases Active
Reports API Active
Slack Integration Active
Web App Active
Active
Email Active
Live Chat Active
Social Active

Latest Groove outages and incidents.

View the latest incidents for Groove and check for official updates:

Updates:

  • Time: Aug. 24, 2019, 11:17 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 24, 2019, 10:48 a.m.
    Status: Investigating
    Update: We're experiencing intermittent access problems to Groove Application and Knowledge base pages. The issue being investigated and we will report back when it's resolved.

Updates:

  • Time: Aug. 8, 2019, 2:14 p.m.
    Status: Resolved
    Update: A fix has been applied and Errors rates have dropped to normal.
  • Time: Aug. 8, 2019, 2:13 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Aug. 8, 2019, 8:09 a.m.
    Status: Identified
    Update: We have received reports of errors in Reporting and are working on a fix. The problem is intermittent and refreshing the page after a short wait will normally delivery the numbers you are after.

Updates:

  • Time: July 9, 2019, 9:39 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 9, 2019, 8:10 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: July 9, 2019, 6:38 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: July 9, 2019, 5:21 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: July 9, 2019, 3:48 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: July 9, 2019, 2:46 a.m.
    Status: Investigating
    Update: Some customers might see a delay in seeing new ticket notifications appear in Groove. We're investigating a larger than usual load on our realtime cluster.

Updates:

  • Time: June 27, 2019, 9:33 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 27, 2019, 9:11 a.m.
    Status: Monitoring
    Update: Some customers might see a delay in data arriving in reports, we've applied fixes and are monitoring the situation.

Updates:

  • Time: June 15, 2019, 7:06 p.m.
    Status: Resolved
    Update: This incident has been resolved and files can be downloaded.
  • Time: June 14, 2019, 4:31 p.m.
    Status: Identified
    Update: Google is currently showing a warning when downloading file attachments from Groove. We have submitted a request for this flag to be removed and are currently waiting for a response from Google.

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Frequently Asked Questions - Groove

Is there a Groove outage?
The current status of Groove is: Systems Active
Where can I find the official status page of Groove?
The official status page for Groove is here
How can I get notified if Groove is down or experiencing an outage?
To get notified of any status changes to Groove, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Groove every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Groove do?
Groove offers a user-friendly and robust helpdesk software with features like shared inbox, chat, and knowledge base, making it a great alternative to Zendesk.

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