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Is there an Gurobi Optimization outage?

Gurobi Optimization status: Systems Active

Last checked: 31 seconds ago

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Gurobi Optimization outages and incidents

Outage and incident data over the last 30 days for Gurobi Optimization.

There have been 0 outages or incidents for Gurobi Optimization in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Gurobi Optimization

Outlogger tracks the status of these components for Xero:

Gurobi Cloud Billing Active
Gurobi User Portal Active
Gurobi Website Active
Instant Cloud Manager - Global Active
Instant Cloud Provisioning - Global Active
Web License Service - Global Active
Gurobi AWS ap-northeast-1 Active
Gurobi AWS ap-southeast-2 Active
Gurobi AWS eu-central-1 Active
Gurobi AWS us-east-1 Active
Gurobi AWS us-west-1 Active
Gurobi Azure eastus Active
Gurobi Azure westeurope Active
Gurobi Azure westus2 Active
Component Status
Gurobi Cloud Billing Active
Gurobi User Portal Active
Gurobi Website Active
Instant Cloud Manager - Global Active
Instant Cloud Provisioning - Global Active
Web License Service - Global Active
Active
Gurobi AWS ap-northeast-1 Active
Gurobi AWS ap-southeast-2 Active
Gurobi AWS eu-central-1 Active
Gurobi AWS us-east-1 Active
Gurobi AWS us-west-1 Active
Gurobi Azure eastus Active
Gurobi Azure westeurope Active
Gurobi Azure westus2 Active

Latest Gurobi Optimization outages and incidents.

View the latest incidents for Gurobi Optimization and check for official updates:

Updates:

  • Time: June 15, 2020, 4:45 p.m.
    Status: Resolved
    Update: The AWS Europe region was impacted by internal networking issues. The issue has been resolved and systems are stable again.
  • Time: June 15, 2020, 4:12 p.m.
    Status: Monitoring
    Update: The AWS Europe region had some connectivity issues. While the issue has been fixed, we are monitoring the situation.
  • Time: June 15, 2020, 3:04 p.m.
    Status: Investigating
    Update: We are currently investigating issues when tarting machines with Instant Cloud.

Updates:

  • Time: Jan. 11, 2020, 1:54 a.m.
    Status: Resolved
    Update: While doing some routine upgrades to the billing system, it was inadvertently taken offline for about 15 minutes. Existing cloud sessions were not affected, but it affected the ability to launch new cloud sessions. All systems are fully functioning again.

Updates:

  • Time: Dec. 4, 2019, 5:31 p.m.
    Status: Postmortem
    Update: About 14:20 UTC on 2019-12-04, the Gurobi account and cloud billing system stopped responding. Gurobi IT staff were alerted immediately, who contacted Amazon Web Services \(AWS\) for emergency assistance. The root cause was slow EFS \(NFS\) performance, which caused the web server to timeout. We restored service by temporarily switching to a local backup filesystem. Gurobi Cloud is designed with redundancy throughout, and it’s ironic that this outage was caused by a performance issue with a fault-tolerant system. We have opened a second support case with AWS to fix the file system performance and restore redundant servers. We apologize for any inconvenience and thank you for your business.
  • Time: Dec. 4, 2019, 5:23 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 4, 2019, 3:20 p.m.
    Status: Investigating
    Update: We are investigating issues related to the Gurobi Cloud Account server.

Updates:

  • Time: Oct. 18, 2019, 2:03 a.m.
    Status: Resolved
    Update: All systems should be functioning normally again
  • Time: Oct. 18, 2019, 1:36 a.m.
    Status: Monitoring
    Update: This issue should be resolved now, but we will keep the incident open a bit longer while we run some final tests.
  • Time: Oct. 17, 2019, 9:16 p.m.
    Status: Monitoring
    Update: We are currently performing some upgrades to the billing system. All systems should function but random interruptions of several minutes may be possible. Existing cloud computers will continue to run, but you may be temporarily unable to launch new cloud computers.

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Frequently Asked Questions - Gurobi Optimization

Is there a Gurobi Optimization outage?
The current status of Gurobi Optimization is: Systems Active
Where can I find the official status page of Gurobi Optimization?
The official status page for Gurobi Optimization is here
How can I get notified if Gurobi Optimization is down or experiencing an outage?
To get notified of any status changes to Gurobi Optimization, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Gurobi Optimization every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Gurobi Optimization do?
Gurobi's Decision Intelligence service combines machine learning and optimization to help Data Scientists, Operations Researchers, Business Leaders, Academics, Consultants, and ISVs make optimized decisions.

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