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Is there an Guru outage?

Guru status: Systems Active

Last checked: 3 minutes ago

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Guru outages and incidents

Outage and incident data over the last 30 days for Guru.

There have been 0 outages or incidents for Guru in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Guru

Outlogger tracks the status of these components for Xero:

Analytics Active
API Active
Extension Active
Message Delivery Active
Slack bot Active
User Support System Active
Web App Active
Databases Active
File Service API Active
File Service Conversions Active
Servers Active
Stripe API Active
Zuora Production API Active
Component Status
Analytics Active
API Active
Extension Active
Message Delivery Active
Slack bot Active
User Support System Active
Web App Active
Active
Databases Active
File Service API Active
File Service Conversions Active
Servers Active
Stripe API Active
Zuora Production API Active

Latest Guru outages and incidents.

View the latest incidents for Guru and check for official updates:

Updates:

  • Time: Feb. 10, 2021, 8:17 p.m.
    Status: Resolved
    Update: This incident has been resolved, Guru's services are back up and running as normal. We appreciate your patience and understanding as our team worked to resolve the problem.
  • Time: Feb. 10, 2021, 8:03 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Feb. 10, 2021, 7:34 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Feb. 10, 2021, 7:27 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with increased API latency and degraded performance. We will continue to update you as soon as we have more information about a resolution.

Updates:

  • Time: Dec. 4, 2020, 9:12 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 4, 2020, 8:21 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the service closely.
  • Time: Dec. 4, 2020, 7:24 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with increased API latency and degraded performance.

Updates:

  • Time: Dec. 5, 2020, 2:51 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 4, 2020, 6:56 p.m.
    Status: Investigating
    Update: We are currently experiencing a partial outage with the analytics environment, some of the data is not showing up properly.

Updates:

  • Time: Oct. 20, 2020, 11:56 a.m.
    Status: Resolved
    Update: The performance issues and subsequent outage have been resolved and the service is operating normally. We apologize for the disruption this caused.
  • Time: Oct. 20, 2020, 11:32 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results
  • Time: Oct. 20, 2020, 10:58 a.m.
    Status: Investigating
    Update: We are currently investigating performance issues

Updates:

  • Time: Sept. 24, 2020, 8:27 p.m.
    Status: Resolved
    Update: The Slack Bot DMs are operational, we apologize for the inconvenience.
  • Time: Sept. 24, 2020, 8:05 p.m.
    Status: Investigating
    Update: We are investigating an issue with the Slack Bot not responding to DMs. All other operations (slash commands, buttons, actions) are working properly.

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Frequently Asked Questions - Guru

Is there a Guru outage?
The current status of Guru is: Systems Active
Where can I find the official status page of Guru?
The official status page for Guru is here
How can I get notified if Guru is down or experiencing an outage?
To get notified of any status changes to Guru, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Guru every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Guru do?
Guru is a comprehensive platform that combines wiki, intranet, and knowledge base to simplify information management and provide a reliable source of truth for your organization.

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