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Is there an Guru outage?

Guru status: Systems Active

Last checked: 7 minutes ago

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Guru outages and incidents

Outage and incident data over the last 30 days for Guru.

There have been 0 outages or incidents for Guru in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Guru

Outlogger tracks the status of these components for Xero:

Analytics Active
API Active
Extension Active
Message Delivery Active
Slack bot Active
User Support System Active
Web App Active
Databases Active
File Service API Active
File Service Conversions Active
Servers Active
Stripe API Active
Zuora Production API Active
Component Status
Analytics Active
API Active
Extension Active
Message Delivery Active
Slack bot Active
User Support System Active
Web App Active
Active
Databases Active
File Service API Active
File Service Conversions Active
Servers Active
Stripe API Active
Zuora Production API Active

Latest Guru outages and incidents.

View the latest incidents for Guru and check for official updates:

Updates:

  • Time: July 30, 2020, 1:10 p.m.
    Status: Resolved
    Update: The issue has been identified and fixed, we apologize for the inconvenience.
  • Time: July 30, 2020, 12:56 p.m.
    Status: Investigating
    Update: We are investigating an issue with the Analytics component of our service, all other services are unaffected.

Updates:

  • Time: July 24, 2020, 5:57 p.m.
    Status: Resolved
    Update: The issue has been resolved and performance has returned to normal. We apologize for this inconvenience and thank you for your patience.
  • Time: July 24, 2020, 5:26 p.m.
    Status: Identified
    Update: We have identified the issue and are rolling out a fix. We are continuing to monitor the issue closely.
  • Time: July 24, 2020, 4:52 p.m.
    Status: Investigating
    Update: We are continuing to experience long latencies and timeouts on our service and are working to restore stability.
  • Time: July 24, 2020, 3:56 p.m.
    Status: Investigating
    Update: We are beginning to see the service experience latency issues again, we are continuing to work on this issue.
  • Time: July 24, 2020, 3:37 p.m.
    Status: Monitoring
    Update: We have been able to bring the service to a stable point and we monitoring the situation closely.
  • Time: July 24, 2020, 2:37 p.m.
    Status: Investigating
    Update: We are continuing to investigate the issue. Response times are still slow and could prevent access to the service.
  • Time: July 24, 2020, 1:42 p.m.
    Status: Investigating
    Update: We are currently experiencing high latency and timeouts while accessing the service. We are investigating the cause and will post updates here as soon as they are available.

Updates:

  • Time: May 27, 2020, 5:40 p.m.
    Status: Resolved
    Update: This issue has been resolved, we apologize for the inconvenience.
  • Time: May 27, 2020, 5:07 p.m.
    Status: Monitoring
    Update: We have addressed the immediate issue and are currently monitoring the service to ensure stability.
  • Time: May 27, 2020, 4:54 p.m.
    Status: Investigating
    Update: We are currently investigating this issue and will post updates here.

Updates:

  • Time: March 23, 2020, 5:50 p.m.
    Status: Resolved
    Update: This issue has been resolved, apologies for the brief performance degradation.
  • Time: March 23, 2020, 5:20 p.m.
    Status: Monitoring
    Update: The API latency has improved to acceptable levels, we are currently monitoring the situation.
  • Time: March 23, 2020, 4:58 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with increased latency on the service.

Updates:

  • Time: Feb. 26, 2020, 12:09 p.m.
    Status: Resolved
    Update: The latest version of the extension is out. Please ensure that the version you have is 2.100.109. Thank you for your patience in this matter.
  • Time: Feb. 26, 2020, 3:25 a.m.
    Status: Identified
    Update: We will continue to wait for the Chrome Web Store to release the latest extension which will resolve this issue. This could take 24 hours or more. We will update here as soon as we are able.
  • Time: Feb. 26, 2020, 12:05 a.m.
    Status: Identified
    Update: The cause of the issue has been identified and a fix has been published to the Chrome webstore. We are waiting for the Chrome webstore to review and release the latest version. In the meantime we recommend you disable the extension until this issue is resolved.
  • Time: Feb. 25, 2020, 11:34 p.m.
    Status: Investigating
    Update: We are currently investigating an issue where the extension is causing sites to be slow or crash.

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Frequently Asked Questions - Guru

Is there a Guru outage?
The current status of Guru is: Systems Active
Where can I find the official status page of Guru?
The official status page for Guru is here
How can I get notified if Guru is down or experiencing an outage?
To get notified of any status changes to Guru, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Guru every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Guru do?
Guru is a comprehensive platform that combines wiki, intranet, and knowledge base to simplify information management and provide a reliable source of truth for your organization.

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