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Is there an Harness outage?

Harness status: Systems Active

Last checked: 8 minutes ago

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Harness outages and incidents

Outage and incident data over the last 30 days for Harness.

There have been 3 outages or incidents for Harness in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Harness

Outlogger tracks the status of these components for Xero:

Service Reliability Management - Error Tracking FirstGen (fka OverOps) Active
Software Engineering Insights FirstGen (fka Propelo) Active
Chaos Engineering Active
Cloud Cost Management (CCM) Active
Continuous Delivery (CD) - FirstGen - EOS Active
Continuous Delivery - Next Generation (CDNG) Active
Continuous Error Tracking (CET) Active
Continuous Integration Enterprise(CIE) - Cloud Builds Active
Continuous Integration Enterprise(CIE) - Linux Cloud Builds Active
Continuous Integration Enterprise(CIE) - Self Hosted Runners Active
Continuous Integration Enterprise(CIE) - Windows Cloud Builds Active
Custom Dashboards Active
Feature Flags (FF) Active
Infrastructure as Code Management (IaCM) Active
Internal Developer Portal (IDP) Active
Security Testing Orchestration (STO) Active
Service Reliability Management (SRM) Active
Software Engineering Insights (SEI) Active
Software Supply Chain Assurance (SSCA) Active
Chaos Engineering Active
Cloud Cost Management (CCM) Active
Continuous Delivery (CD) - FirstGen - EOS Active
Continuous Delivery - Next Generation (CDNG) Active
Continuous Error Tracking (CET) Active
Continuous Integration Enterprise(CIE) - Cloud Builds Active
Continuous Integration Enterprise(CIE) - Linux Cloud Builds Active
Continuous Integration Enterprise(CIE) - Self Hosted Runners Active
Continuous Integration Enterprise(CIE) - Windows Cloud Builds Active
Custom Dashboards Active
Feature Flags (FF) Active
Infrastructure as Code Management (IaCM) Active
Internal Developer Portal (IDP) Active
Security Testing Orchestration (STO) Active
Service Reliability Management (SRM) Active
Software Engineering Insights (SEI) Active
Software Supply Chain Assurance (SSCA) Active
Chaos Engineering Active
Cloud Cost Management (CCM) Active
Continuous Delivery (CD) - FirstGen - EOS Active
Continuous Delivery - Next Generation (CDNG) Active
Continuous Error Tracking (CET) Active
Continuous Integration Enterprise(CIE) - Cloud Builds Active
Continuous Integration Enterprise(CIE) - Linux Cloud Builds Active
Continuous Integration Enterprise(CIE) - Self Hosted Runners Active
Continuous Integration Enterprise(CIE) - Windows Cloud Builds Active
Custom Dashboards Active
Feature Flags (FF) Active
Infrastructure as Code Management (IaCM) Active
Internal Developer Portal (IDP) Active
Security Testing Orchestration (STO) Active
Service Reliability Management (SRM) Active
Software Supply Chain Assurance (SSCA) Active
Chaos Engineering Active
Cloud Cost Management (CCM) Active
Continuous Delivery - Next Generation (CDNG) Active
Continuous Error Tracking (CET) Active
Continuous Integration Enterprise(CIE) - Cloud Builds Active
Continuous Integration Enterprise(CIE) - Linux Cloud Builds Active
Continuous Integration Enterprise(CIE) - Self Hosted Runners Active
Continuous Integration Enterprise(CIE) - Windows Cloud Builds Active
Custom Dashboards Active
Feature Flags (FF) Active
Infrastructure as Code Management (IaCM) Active
Internal Developer Portal (IDP) Active
Security Testing Orchestration (STO) Active
Service Reliability Management (SRM) Active
Chaos Engineering Active
Cloud Cost Management (CCM) Active
Continuous Delivery - Next Generation (CDNG) Active
Continuous Error Tracking (CET) Active
Continuous Integration Enterprise(CIE) - Cloud Builds Active
Continuous Integration Enterprise(CIE) - Linux Cloud Builds Active
Continuous Integration Enterprise(CIE) - Self Hosted Runners Active
Continuous Integration Enterprise(CIE) - Windows Cloud Builds Active
Custom Dashboards Active
Feature Flags (FF) Active
Infrastructure as Code Management (IaCM) Active
Internal Developer Portal (IDP) Active
Security Testing Orchestration (STO) Active
Service Reliability Management (SRM) Active
Component Status
Service Reliability Management - Error Tracking FirstGen (fka OverOps) Active
Software Engineering Insights FirstGen (fka Propelo) Active
Active
Chaos Engineering Active
Cloud Cost Management (CCM) Active
Continuous Delivery (CD) - FirstGen - EOS Active
Continuous Delivery - Next Generation (CDNG) Active
Continuous Error Tracking (CET) Active
Continuous Integration Enterprise(CIE) - Cloud Builds Active
Continuous Integration Enterprise(CIE) - Linux Cloud Builds Active
Continuous Integration Enterprise(CIE) - Self Hosted Runners Active
Continuous Integration Enterprise(CIE) - Windows Cloud Builds Active
Custom Dashboards Active
Feature Flags (FF) Active
Infrastructure as Code Management (IaCM) Active
Internal Developer Portal (IDP) Active
Security Testing Orchestration (STO) Active
Service Reliability Management (SRM) Active
Software Engineering Insights (SEI) Active
Software Supply Chain Assurance (SSCA) Active
Active
Chaos Engineering Active
Cloud Cost Management (CCM) Active
Continuous Delivery (CD) - FirstGen - EOS Active
Continuous Delivery - Next Generation (CDNG) Active
Continuous Error Tracking (CET) Active
Continuous Integration Enterprise(CIE) - Cloud Builds Active
Continuous Integration Enterprise(CIE) - Linux Cloud Builds Active
Continuous Integration Enterprise(CIE) - Self Hosted Runners Active
Continuous Integration Enterprise(CIE) - Windows Cloud Builds Active
Custom Dashboards Active
Feature Flags (FF) Active
Infrastructure as Code Management (IaCM) Active
Internal Developer Portal (IDP) Active
Security Testing Orchestration (STO) Active
Service Reliability Management (SRM) Active
Software Engineering Insights (SEI) Active
Software Supply Chain Assurance (SSCA) Active
Active
Chaos Engineering Active
Cloud Cost Management (CCM) Active
Continuous Delivery (CD) - FirstGen - EOS Active
Continuous Delivery - Next Generation (CDNG) Active
Continuous Error Tracking (CET) Active
Continuous Integration Enterprise(CIE) - Cloud Builds Active
Continuous Integration Enterprise(CIE) - Linux Cloud Builds Active
Continuous Integration Enterprise(CIE) - Self Hosted Runners Active
Continuous Integration Enterprise(CIE) - Windows Cloud Builds Active
Custom Dashboards Active
Feature Flags (FF) Active
Infrastructure as Code Management (IaCM) Active
Internal Developer Portal (IDP) Active
Security Testing Orchestration (STO) Active
Service Reliability Management (SRM) Active
Software Supply Chain Assurance (SSCA) Active
Active
Chaos Engineering Active
Cloud Cost Management (CCM) Active
Continuous Delivery - Next Generation (CDNG) Active
Continuous Error Tracking (CET) Active
Continuous Integration Enterprise(CIE) - Cloud Builds Active
Continuous Integration Enterprise(CIE) - Linux Cloud Builds Active
Continuous Integration Enterprise(CIE) - Self Hosted Runners Active
Continuous Integration Enterprise(CIE) - Windows Cloud Builds Active
Custom Dashboards Active
Feature Flags (FF) Active
Infrastructure as Code Management (IaCM) Active
Internal Developer Portal (IDP) Active
Security Testing Orchestration (STO) Active
Service Reliability Management (SRM) Active
Active
Chaos Engineering Active
Cloud Cost Management (CCM) Active
Continuous Delivery - Next Generation (CDNG) Active
Continuous Error Tracking (CET) Active
Continuous Integration Enterprise(CIE) - Cloud Builds Active
Continuous Integration Enterprise(CIE) - Linux Cloud Builds Active
Continuous Integration Enterprise(CIE) - Self Hosted Runners Active
Continuous Integration Enterprise(CIE) - Windows Cloud Builds Active
Custom Dashboards Active
Feature Flags (FF) Active
Infrastructure as Code Management (IaCM) Active
Internal Developer Portal (IDP) Active
Security Testing Orchestration (STO) Active
Service Reliability Management (SRM) Active

Latest Harness outages and incidents.

View the latest incidents for Harness and check for official updates:

Updates:

  • Time: Nov. 18, 2024, 1:05 p.m.
    Status: Resolved
    Update: The issue has been resolved. We apologize for the inconvenience and will share the root cause analysis (RCA) shortly.
  • Time: Nov. 18, 2024, 12:48 p.m.
    Status: Identified
    Update: Git back entities will have stale data. This will impact pipeline executions. As a work around, we would recommend disabling the webhook until further notice.

Updates:

  • Time: Nov. 13, 2024, 6:07 p.m.
    Status: Postmortem
    Update: **Summary** Requests to [https://events.ff.harness.io](https://events.ff.harness.io) where failing for all customers in Prod1 accounts, preventing metrics data from being updated. **What was the issue?** Testing being preformed on the cluster resulted in unexpected behaviour on one of the load balancing backend instances that is used to route traffic for the Feature Flag metrics service. **Resolution** Load balancer backend was re-synced with the running applications, and the traffic resumed. **Timeline** | Time\(UTC\) | Event | | --- | --- | | 13 Nov 14:55 | Testing service was brought down, causing a cascading tear down of the backend instance | | 13 Nov 14:56 | On call engineer alerted to the traffic errors on Prod1 | | 13 Nov 15:02 | Issue identified, and team started to determine the cause | | 13 Nov 15:10 | Issue was fixed, and system sync started | | 13 Nov 15:14 | Traffic resumed | **RCA** On Nov 13, 2024, between 14:55 and 15:14, traffic going into the Feature Flag metrics service on Prod1 received a 500 error. **Action Items** * Review policy checks on services, to ensure no load balancer backends have more than one label associated
  • Time: Nov. 13, 2024, 3:30 p.m.
    Status: Resolved
    Update: Between 14:55 UTC and 15:14 UTC the Feature Flag service on Prod1 experienced an outage on the metrics service. Customers sending metrics data during this window will have received an 500 error We have identified the issue and a fix has been applied. An RCA will follow shortly

Updates:

  • Time: Nov. 11, 2024, 5:05 a.m.
    Status: Postmortem
    Update: ### **Summary** Customers were unable to access [https://app.harness.io/](https://app.harness.io/) for 2 minutes. ### **What was the issue?** A recent deployment for the gateway component in the prod-1 environment had an incorrect configuration that downscaled all the gateway pods. ‌ **Resolution** Configuration was reverted to restore the service availability. | **Time\(UTC\)** | **Event** | | --- | --- | | 5 Nov 12:52:50 PM | Service deployment downscaled the gateway pods. | | 5 Nov 12:54:50 PM | Scaled-up gateway pods. New pods were up and running to serve traffic. | ### RCA On Nov 5, 2024, for 2 minutes, users experienced an HTTP 503 \(service unavailable\) error when attempting to access [https://app.harness.io](https://app.harness.io). This occurred due to the downscaling of the gateway service. The issue originated from a recent deployment that applied an incorrect configuration. The configuration was immediately reverted to restore service availability. ‌ ### Action Items **Improve Pre-Deployment Checks**: Enhance pre-deployment checks to validate critical service configurations, to prevent unintended downscaling.
  • Time: Nov. 5, 2024, 2:20 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 5, 2024, 2:19 p.m.
    Status: Investigating
    Update: We would like to notify you of a disruption to the Harness Platform that took place at 12:53 PM UTC today. This was a temporary glitch, and the Platform is now operating normally. Further details regarding the precise impact and underlying cause of this disruption will be provided in a postmortem report here. We appreciate your understanding and patience.

Updates:

  • Time: Nov. 5, 2024, 7:19 a.m.
    Status: Resolved
    Update: This incident has been resolved. We regret the inconvenience that this might have caused.
  • Time: Nov. 5, 2024, 7:16 a.m.
    Status: Monitoring
    Update: The fix has been put in and we are monitoring the system at the moment.
  • Time: Nov. 5, 2024, 7:08 a.m.
    Status: Identified
    Update: The issue has been identified and the team is actively working to fix it
  • Time: Nov. 5, 2024, 7:06 a.m.
    Status: Investigating
    Update: We are currently investigating an issue where Chaos Engineering customers in Prod2 may be experiencing issues.

Updates:

  • Time: Oct. 28, 2024, 11:30 a.m.
    Status: Resolved
    Update: The replication issue has been resolved. We will share the RCA at the earliest.
  • Time: Oct. 28, 2024, 10:30 a.m.
    Status: Monitoring
    Update: The replication is now under control, and the issue should be resolved. We will conduct a root cause analysis (RCA) and share our findings as soon as possible.
  • Time: Oct. 28, 2024, 9:46 a.m.
    Status: Identified
    Update: We have identified the issue affecting data replication on our database analytics node.
  • Time: Oct. 28, 2024, 9:32 a.m.
    Status: Investigating
    Update: We are currently investigating this issue.

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Frequently Asked Questions - Harness

Is there a Harness outage?
The current status of Harness is: Systems Active
Where can I find the official status page of Harness?
The official status page for Harness is here
How can I get notified if Harness is down or experiencing an outage?
To get notified of any status changes to Harness, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Harness every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Harness do?
Harness is a software delivery platform that enables engineers and DevOps to build, test, deploy, and verify software as needed.

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