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Outage and incident data over the last 30 days for Harness.
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Sign Up NowOutlogger tracks the status of these components for Xero:
Component | Status |
---|---|
Service Reliability Management - Error Tracking FirstGen (fka OverOps) | Active |
Software Engineering Insights FirstGen (fka Propelo) | Active |
Prod 1 | Active |
Chaos Engineering | Active |
Cloud Cost Management (CCM) | Active |
Continuous Delivery (CD) - FirstGen - EOS | Active |
Continuous Delivery - Next Generation (CDNG) | Active |
Continuous Error Tracking (CET) | Active |
Continuous Integration Enterprise(CIE) - Cloud Builds | Active |
Continuous Integration Enterprise(CIE) - Linux Cloud Builds | Active |
Continuous Integration Enterprise(CIE) - Self Hosted Runners | Active |
Continuous Integration Enterprise(CIE) - Windows Cloud Builds | Active |
Custom Dashboards | Active |
Feature Flags (FF) | Active |
Infrastructure as Code Management (IaCM) | Active |
Internal Developer Portal (IDP) | Active |
Security Testing Orchestration (STO) | Active |
Service Reliability Management (SRM) | Active |
Software Engineering Insights (SEI) | Active |
Software Supply Chain Assurance (SSCA) | Active |
Prod 2 | Active |
Chaos Engineering | Active |
Cloud Cost Management (CCM) | Active |
Continuous Delivery (CD) - FirstGen - EOS | Active |
Continuous Delivery - Next Generation (CDNG) | Active |
Continuous Error Tracking (CET) | Active |
Continuous Integration Enterprise(CIE) - Cloud Builds | Active |
Continuous Integration Enterprise(CIE) - Linux Cloud Builds | Active |
Continuous Integration Enterprise(CIE) - Self Hosted Runners | Active |
Continuous Integration Enterprise(CIE) - Windows Cloud Builds | Active |
Custom Dashboards | Active |
Feature Flags (FF) | Active |
Infrastructure as Code Management (IaCM) | Active |
Internal Developer Portal (IDP) | Active |
Security Testing Orchestration (STO) | Active |
Service Reliability Management (SRM) | Active |
Software Engineering Insights (SEI) | Active |
Software Supply Chain Assurance (SSCA) | Active |
Prod 3 | Active |
Chaos Engineering | Active |
Cloud Cost Management (CCM) | Active |
Continuous Delivery (CD) - FirstGen - EOS | Active |
Continuous Delivery - Next Generation (CDNG) | Active |
Continuous Error Tracking (CET) | Active |
Continuous Integration Enterprise(CIE) - Cloud Builds | Active |
Continuous Integration Enterprise(CIE) - Linux Cloud Builds | Active |
Continuous Integration Enterprise(CIE) - Self Hosted Runners | Active |
Continuous Integration Enterprise(CIE) - Windows Cloud Builds | Active |
Custom Dashboards | Active |
Feature Flags (FF) | Active |
Infrastructure as Code Management (IaCM) | Active |
Internal Developer Portal (IDP) | Active |
Security Testing Orchestration (STO) | Active |
Service Reliability Management (SRM) | Active |
Software Supply Chain Assurance (SSCA) | Active |
Prod 4 | Active |
Chaos Engineering | Active |
Cloud Cost Management (CCM) | Active |
Continuous Delivery - Next Generation (CDNG) | Active |
Continuous Error Tracking (CET) | Active |
Continuous Integration Enterprise(CIE) - Cloud Builds | Active |
Continuous Integration Enterprise(CIE) - Linux Cloud Builds | Active |
Continuous Integration Enterprise(CIE) - Self Hosted Runners | Active |
Continuous Integration Enterprise(CIE) - Windows Cloud Builds | Active |
Custom Dashboards | Active |
Feature Flags (FF) | Active |
Infrastructure as Code Management (IaCM) | Active |
Internal Developer Portal (IDP) | Active |
Security Testing Orchestration (STO) | Active |
Service Reliability Management (SRM) | Active |
Prod Eu1 | Active |
Chaos Engineering | Active |
Cloud Cost Management (CCM) | Active |
Continuous Delivery - Next Generation (CDNG) | Active |
Continuous Error Tracking (CET) | Active |
Continuous Integration Enterprise(CIE) - Cloud Builds | Active |
Continuous Integration Enterprise(CIE) - Linux Cloud Builds | Active |
Continuous Integration Enterprise(CIE) - Self Hosted Runners | Active |
Continuous Integration Enterprise(CIE) - Windows Cloud Builds | Active |
Custom Dashboards | Active |
Feature Flags (FF) | Active |
Infrastructure as Code Management (IaCM) | Active |
Internal Developer Portal (IDP) | Active |
Security Testing Orchestration (STO) | Active |
Service Reliability Management (SRM) | Active |
View the latest incidents for Harness and check for official updates:
Description: The issue has been resolved. We apologize for the inconvenience and will share the root cause analysis (RCA) shortly.
Status: Resolved
Impact: Minor | Started At: Nov. 18, 2024, 12:48 p.m.
Description: **Summary** Requests to [https://events.ff.harness.io](https://events.ff.harness.io) where failing for all customers in Prod1 accounts, preventing metrics data from being updated. **What was the issue?** Testing being preformed on the cluster resulted in unexpected behaviour on one of the load balancing backend instances that is used to route traffic for the Feature Flag metrics service. **Resolution** Load balancer backend was re-synced with the running applications, and the traffic resumed. **Timeline** | Time\(UTC\) | Event | | --- | --- | | 13 Nov 14:55 | Testing service was brought down, causing a cascading tear down of the backend instance | | 13 Nov 14:56 | On call engineer alerted to the traffic errors on Prod1 | | 13 Nov 15:02 | Issue identified, and team started to determine the cause | | 13 Nov 15:10 | Issue was fixed, and system sync started | | 13 Nov 15:14 | Traffic resumed | **RCA** On Nov 13, 2024, between 14:55 and 15:14, traffic going into the Feature Flag metrics service on Prod1 received a 500 error. **Action Items** * Review policy checks on services, to ensure no load balancer backends have more than one label associated
Status: Postmortem
Impact: Minor | Started At: Nov. 13, 2024, 3:30 p.m.
Description: ### **Summary** Customers were unable to access [https://app.harness.io/](https://app.harness.io/) for 2 minutes. ### **What was the issue?** A recent deployment for the gateway component in the prod-1 environment had an incorrect configuration that downscaled all the gateway pods. **Resolution** Configuration was reverted to restore the service availability. | **Time\(UTC\)** | **Event** | | --- | --- | | 5 Nov 12:52:50 PM | Service deployment downscaled the gateway pods. | | 5 Nov 12:54:50 PM | Scaled-up gateway pods. New pods were up and running to serve traffic. | ### RCA On Nov 5, 2024, for 2 minutes, users experienced an HTTP 503 \(service unavailable\) error when attempting to access [https://app.harness.io](https://app.harness.io). This occurred due to the downscaling of the gateway service. The issue originated from a recent deployment that applied an incorrect configuration. The configuration was immediately reverted to restore service availability. ### Action Items **Improve Pre-Deployment Checks**: Enhance pre-deployment checks to validate critical service configurations, to prevent unintended downscaling.
Status: Postmortem
Impact: Critical | Started At: Nov. 5, 2024, 2:19 p.m.
Description: This incident has been resolved. We regret the inconvenience that this might have caused.
Status: Resolved
Impact: Minor | Started At: Nov. 5, 2024, 7:06 a.m.
Description: The replication issue has been resolved. We will share the RCA at the earliest.
Status: Resolved
Impact: Minor | Started At: Oct. 28, 2024, 9:32 a.m.
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