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Is there an HireVue outage?

HireVue status: Systems Active

Last checked: 4 minutes ago

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HireVue outages and incidents

Outage and incident data over the last 30 days for HireVue.

There have been 0 outages or incidents for HireVue in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for HireVue

Outlogger tracks the status of these components for Xero:

Admin / Recruiter Active
Analytics Active
API Active
Assessments Active
ATS Integrations Active
Email Active
Evaluations Active
Interviews - CodeVue Active
Interviews - Live Active
Interviews - On Demand Active
Scheduling / Calendar Integration Active
Single Sign-On (SSO) Active
Admin / Recruiter Active
Analytics Active
API Active
Assessments Active
ATS Integrations Active
Email Active
Evaluations Active
Interviews - CodeVue Active
Interviews - Live Active
Interviews - On Demand Active
Scheduling / Calendar Integration Active
Single Sign-On (SSO) Active
Admin / Recruiter Active
Analytics Active
API Active
Assessments Active
ATS Integrations Active
Email Active
Evaluations Active
Interviews - CodeVue Active
Interviews - Live Active
Interviews - On Demand Active
Scheduling / Calendar Integration Active
Single Sign-On (SSO) Active
ATS Integrations Active
Chat Widget Active
Custom Reports Service (CRS) Active
Dashboard Active
Direct Messaging Active
Email Active
File Ingestion Active
Insights Data Services (aka, Analytics) Active
Messaging - SMS Active
Messaging - Whatsapp Active
Scheduling / Calendar Integration Active
Single Sign-On (SSO) Active
ATS Integrations Active
Chat Widget Active
Custom Reports Service (CRS) Active
Dashboard Active
Direct Messaging Active
Email Active
File Ingestion Active
Insights Data Services (aka, Analytics) Active
Messaging - SMS Active
Messaging - Whatsapp Active
Scheduling / Calendar Integration Active
Single Sign-On (SSO) Active
Applicant Results Center (ARC) Active
Candidate Experience Active
Email Active
Integrations Active
Admin / Recruiter Active
Analytics Active
API Active
Assessments Active
ATS Integrations Active
Email Active
Evaluations Active
Interviews - CodeVue Active
Interviews - Live Active
Interviews - On Demand Active
Messaging - SMS Active
Messaging - Whatsapp Active
Scheduling / Calendar Integration Active
Single Sign-On (SSO) Active
Admin / Recruiter Active
Analytics Active
API Active
Assessments Active
ATS Integrations Active
Email Active
Evaluations Active
Interviews - CodeVue Active
Interviews - Live Active
Interviews - On Demand Active
Messaging - SMS Active
Messaging - Whatsapp Active
Scheduling / Calendar Integration Active
Single Sign-On (SSO) Active
Admin / Recruiter Active
Analytics Active
API Active
Assessments Active
ATS Integrations Active
Email Active
Evaluations Active
Interviews - CodeVue Active
Interviews - Live Active
Interviews - On Demand Active
Messaging - SMS Active
Messaging - Whatsapp Active
Scheduling / Calendar Integration Active
Single Sign-On (SSO) Active
Component Status
Active
Admin / Recruiter Active
Analytics Active
API Active
Assessments Active
ATS Integrations Active
Email Active
Evaluations Active
Interviews - CodeVue Active
Interviews - Live Active
Interviews - On Demand Active
Scheduling / Calendar Integration Active
Single Sign-On (SSO) Active
Active
Admin / Recruiter Active
Analytics Active
API Active
Assessments Active
ATS Integrations Active
Email Active
Evaluations Active
Interviews - CodeVue Active
Interviews - Live Active
Interviews - On Demand Active
Scheduling / Calendar Integration Active
Single Sign-On (SSO) Active
Active
Admin / Recruiter Active
Analytics Active
API Active
Assessments Active
ATS Integrations Active
Email Active
Evaluations Active
Interviews - CodeVue Active
Interviews - Live Active
Interviews - On Demand Active
Scheduling / Calendar Integration Active
Single Sign-On (SSO) Active
Active
ATS Integrations Active
Chat Widget Active
Custom Reports Service (CRS) Active
Dashboard Active
Direct Messaging Active
Email Active
File Ingestion Active
Insights Data Services (aka, Analytics) Active
Messaging - SMS Active
Messaging - Whatsapp Active
Scheduling / Calendar Integration Active
Single Sign-On (SSO) Active
Active
ATS Integrations Active
Chat Widget Active
Custom Reports Service (CRS) Active
Dashboard Active
Direct Messaging Active
Email Active
File Ingestion Active
Insights Data Services (aka, Analytics) Active
Messaging - SMS Active
Messaging - Whatsapp Active
Scheduling / Calendar Integration Active
Single Sign-On (SSO) Active
Active
Applicant Results Center (ARC) Active
Candidate Experience Active
Email Active
Integrations Active
Active
Admin / Recruiter Active
Analytics Active
API Active
Assessments Active
ATS Integrations Active
Email Active
Evaluations Active
Interviews - CodeVue Active
Interviews - Live Active
Interviews - On Demand Active
Messaging - SMS Active
Messaging - Whatsapp Active
Scheduling / Calendar Integration Active
Single Sign-On (SSO) Active
Active
Admin / Recruiter Active
Analytics Active
API Active
Assessments Active
ATS Integrations Active
Email Active
Evaluations Active
Interviews - CodeVue Active
Interviews - Live Active
Interviews - On Demand Active
Messaging - SMS Active
Messaging - Whatsapp Active
Scheduling / Calendar Integration Active
Single Sign-On (SSO) Active
Active
Admin / Recruiter Active
Analytics Active
API Active
Assessments Active
ATS Integrations Active
Email Active
Evaluations Active
Interviews - CodeVue Active
Interviews - Live Active
Interviews - On Demand Active
Messaging - SMS Active
Messaging - Whatsapp Active
Scheduling / Calendar Integration Active
Single Sign-On (SSO) Active

Latest HireVue outages and incidents.

View the latest incidents for HireVue and check for official updates:

Updates:

  • Time: May 28, 2024, 4:03 p.m.
    Status: Resolved
    Update: The performance degradation of Analytics in HV Classic within our US production region has been resolved. There was a hardware issue with one of the components that we worked with our cloud provider to fix.
  • Time: April 18, 2024, 5:12 p.m.
    Status: Investigating
    Update: We are experiencing degraded performance with Analytics in HV Classic within our US production region. The performance degradation is resulting in intermittent errors when attempting to load the "Interview Funnel," "Candidate Experience," and "Evaluations" pages within Analytics. The "Data Exports" page is not impacted. We are making every effort to reduce the impact and length of the disruption. We apologize for any inconvenience this may cause, and we thank you for your understanding. Individual system components are listed below.

Updates:

  • Time: March 19, 2024, 7:47 a.m.
    Status: Resolved
    Update: Live interviews are fully operational in all environments and we are declaring the incident resolved.
  • Time: March 19, 2024, 7:30 a.m.
    Status: Monitoring
    Update: We have implemented the fix and are now actively monitoring the situation.
  • Time: March 19, 2024, 6:54 a.m.
    Status: Identified
    Update: We've identified the issue and are working on a resolution now. We will continue to update you as we progress on this incident.
  • Time: March 19, 2024, 5:59 a.m.
    Status: Investigating
    Update: We are currently experiencing an outage with our Live interviewing platform on HireVue Classic in our US, EU, and Federal environments. We are currently working through this issue and will update you as we have more information to share.

Updates:

  • Time: Feb. 28, 2024, 10:21 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 27, 2024, 8:27 p.m.
    Status: Monitoring
    Update: Processing of requisitions continues to be normalized. We are continuing to work on validation and cleanup of recent data.
  • Time: Feb. 27, 2024, 4:24 p.m.
    Status: Identified
    Update: As of 10pm MT last night, all requisition processing was caught up and we are operating as normal. This means all files/api imports that were in queue have since been processed and missing requisitions were automatically recovered. Although normal processing has resumed, we are working on validation and cleanup of recent data.
  • Time: Feb. 27, 2024, 4:24 p.m.
    Status: Identified
    Update: UPDATE: As of 10pm MT last night, all requisition processing was caught up and we are operating as normal. This means all files/api imports that were in queue have since been processed and missing requisitions were automatically recovered. Although normal processing has resumed, we continue working on validation and cleanup of recent data.
  • Time: Feb. 27, 2024, 2:19 a.m.
    Status: Identified
    Update: We are seeing the requisitions continue to process through the queue.
  • Time: Feb. 27, 2024, 12:50 a.m.
    Status: Identified
    Update: We have identified and cleared a backlog that we believe to have been the cause of the slow down. We are now slowly seeing processing happening of the files that were in queue. We continue to investigate.
  • Time: Feb. 26, 2024, 9:03 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Feb. 26, 2024, 8:52 p.m.
    Status: Investigating
    Update: We are experiencing a service disruption with Hiring Assistant (Chat & Scheduling) within our US region. Starting at approximately 9:30 am MST on Friday February 23, 2024, HireVue Hiring Assistant began having an issue processing requisitions. Since this time we are seeing significant delays in ingesting new requisitions or processing updates for existing requisitions for all Hiring Assistant customers in the US region, both through flat file and API integrations. The team is currently investigating the issue and we will provide our next update at 3:30 MST. We are making every effort to reduce the impact and length of the disruption. We apologize for any inconvenience this may cause, and we thank you for your understanding. Individual system components are listed below.

Updates:

  • Time: Dec. 15, 2023, 4:40 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 15, 2023, 3:48 a.m.
    Status: Monitoring
    Update: The underlying cause has been identified and fixed. We are monitoring the system to verify the change.
  • Time: Dec. 15, 2023, 1:38 a.m.
    Status: Investigating
    Update: We are experiencing a service disruption with Hiring Assistant (Chat & Scheduling) within our US region. In some HHA chatbots with roles that were newly created this week, candidates are advanced without being evaluated against pre-qualification requirements. We are making every effort to reduce the impact and length of the disruption. We apologize for any inconvenience this may cause, and we thank you for your understanding. Individual system components are listed below.

Updates:

  • Time: Oct. 19, 2023, 11:01 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 19, 2023, 7:18 p.m.
    Status: Monitoring
    Update: The govcloud web clusters have been upsized and expanded. We believe degraded performance is no longer happening but are monitoring closely
  • Time: Oct. 19, 2023, 7:08 p.m.
    Status: Identified
    Update: We have resized our web cluster in aws govcloud... site is loading for most users now. Web cluster upsizing continues
  • Time: Oct. 19, 2023, 6:59 p.m.
    Status: Investigating
    Update: The usonly (aka "Gov Cloud") environment is currently down. All accounts in usonly are impacted. We are actively investigating.

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Frequently Asked Questions - HireVue

Is there a HireVue outage?
The current status of HireVue is: Systems Active
Where can I find the official status page of HireVue?
The official status page for HireVue is here
How can I get notified if HireVue is down or experiencing an outage?
To get notified of any status changes to HireVue, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of HireVue every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does HireVue do?
HireVue's hiring platform offers a comprehensive recruitment solution with video interviews, assessments, and AI automation for enterprise-level hiring needs.

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