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Is there an HireVue outage?

HireVue status: Systems Active

Last checked: 8 minutes ago

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HireVue outages and incidents

Outage and incident data over the last 30 days for HireVue.

There have been 0 outages or incidents for HireVue in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for HireVue

Outlogger tracks the status of these components for Xero:

Admin / Recruiter Active
Analytics Active
API Active
Assessments Active
ATS Integrations Active
Email Active
Evaluations Active
Interviews - CodeVue Active
Interviews - Live Active
Interviews - On Demand Active
Scheduling / Calendar Integration Active
Single Sign-On (SSO) Active
Admin / Recruiter Active
Analytics Active
API Active
Assessments Active
ATS Integrations Active
Email Active
Evaluations Active
Interviews - CodeVue Active
Interviews - Live Active
Interviews - On Demand Active
Scheduling / Calendar Integration Active
Single Sign-On (SSO) Active
Admin / Recruiter Active
Analytics Active
API Active
Assessments Active
ATS Integrations Active
Email Active
Evaluations Active
Interviews - CodeVue Active
Interviews - Live Active
Interviews - On Demand Active
Scheduling / Calendar Integration Active
Single Sign-On (SSO) Active
ATS Integrations Active
Chat Widget Active
Custom Reports Service (CRS) Active
Dashboard Active
Direct Messaging Active
Email Active
File Ingestion Active
Insights Data Services (aka, Analytics) Active
Messaging - SMS Active
Messaging - Whatsapp Active
Scheduling / Calendar Integration Active
Single Sign-On (SSO) Active
ATS Integrations Active
Chat Widget Active
Custom Reports Service (CRS) Active
Dashboard Active
Direct Messaging Active
Email Active
File Ingestion Active
Insights Data Services (aka, Analytics) Active
Messaging - SMS Active
Messaging - Whatsapp Active
Scheduling / Calendar Integration Active
Single Sign-On (SSO) Active
Applicant Results Center (ARC) Active
Candidate Experience Active
Email Active
Integrations Active
Admin / Recruiter Active
Analytics Active
API Active
Assessments Active
ATS Integrations Active
Email Active
Evaluations Active
Interviews - CodeVue Active
Interviews - Live Active
Interviews - On Demand Active
Messaging - SMS Active
Messaging - Whatsapp Active
Scheduling / Calendar Integration Active
Single Sign-On (SSO) Active
Admin / Recruiter Active
Analytics Active
API Active
Assessments Active
ATS Integrations Active
Email Active
Evaluations Active
Interviews - CodeVue Active
Interviews - Live Active
Interviews - On Demand Active
Messaging - SMS Active
Messaging - Whatsapp Active
Scheduling / Calendar Integration Active
Single Sign-On (SSO) Active
Admin / Recruiter Active
Analytics Active
API Active
Assessments Active
ATS Integrations Active
Email Active
Evaluations Active
Interviews - CodeVue Active
Interviews - Live Active
Interviews - On Demand Active
Messaging - SMS Active
Messaging - Whatsapp Active
Scheduling / Calendar Integration Active
Single Sign-On (SSO) Active
Component Status
Active
Admin / Recruiter Active
Analytics Active
API Active
Assessments Active
ATS Integrations Active
Email Active
Evaluations Active
Interviews - CodeVue Active
Interviews - Live Active
Interviews - On Demand Active
Scheduling / Calendar Integration Active
Single Sign-On (SSO) Active
Active
Admin / Recruiter Active
Analytics Active
API Active
Assessments Active
ATS Integrations Active
Email Active
Evaluations Active
Interviews - CodeVue Active
Interviews - Live Active
Interviews - On Demand Active
Scheduling / Calendar Integration Active
Single Sign-On (SSO) Active
Active
Admin / Recruiter Active
Analytics Active
API Active
Assessments Active
ATS Integrations Active
Email Active
Evaluations Active
Interviews - CodeVue Active
Interviews - Live Active
Interviews - On Demand Active
Scheduling / Calendar Integration Active
Single Sign-On (SSO) Active
Active
ATS Integrations Active
Chat Widget Active
Custom Reports Service (CRS) Active
Dashboard Active
Direct Messaging Active
Email Active
File Ingestion Active
Insights Data Services (aka, Analytics) Active
Messaging - SMS Active
Messaging - Whatsapp Active
Scheduling / Calendar Integration Active
Single Sign-On (SSO) Active
Active
ATS Integrations Active
Chat Widget Active
Custom Reports Service (CRS) Active
Dashboard Active
Direct Messaging Active
Email Active
File Ingestion Active
Insights Data Services (aka, Analytics) Active
Messaging - SMS Active
Messaging - Whatsapp Active
Scheduling / Calendar Integration Active
Single Sign-On (SSO) Active
Active
Applicant Results Center (ARC) Active
Candidate Experience Active
Email Active
Integrations Active
Active
Admin / Recruiter Active
Analytics Active
API Active
Assessments Active
ATS Integrations Active
Email Active
Evaluations Active
Interviews - CodeVue Active
Interviews - Live Active
Interviews - On Demand Active
Messaging - SMS Active
Messaging - Whatsapp Active
Scheduling / Calendar Integration Active
Single Sign-On (SSO) Active
Active
Admin / Recruiter Active
Analytics Active
API Active
Assessments Active
ATS Integrations Active
Email Active
Evaluations Active
Interviews - CodeVue Active
Interviews - Live Active
Interviews - On Demand Active
Messaging - SMS Active
Messaging - Whatsapp Active
Scheduling / Calendar Integration Active
Single Sign-On (SSO) Active
Active
Admin / Recruiter Active
Analytics Active
API Active
Assessments Active
ATS Integrations Active
Email Active
Evaluations Active
Interviews - CodeVue Active
Interviews - Live Active
Interviews - On Demand Active
Messaging - SMS Active
Messaging - Whatsapp Active
Scheduling / Calendar Integration Active
Single Sign-On (SSO) Active

Latest HireVue outages and incidents.

View the latest incidents for HireVue and check for official updates:

Updates:

  • Time: Jan. 24, 2023, 11:49 p.m.
    Status: Resolved
    Update: This incident has been resolved and all affected interviews have been scored. If you have any concerns or issues with scoring, please reach out to [email protected].
  • Time: Jan. 24, 2023, 10:10 p.m.
    Status: Monitoring
    Update: We have made progress working through the interview backlog and we have a few more interviews left to process. We are continuing to monitor for any further issues.
  • Time: Jan. 24, 2023, 8:25 p.m.
    Status: Monitoring
    Update: We are experiencing a service disruption with Assessments scoring within our EU region. EUprd stopped scoring new Assessments interviews around 6PM (Mountain time) January 23rd. The team has identified the root cause and has made a fix to resolve it. We are working through a scoring backlog and the team is making every effort to reduce the impact and length of the disruption. We apologize for any inconvenience this may cause, and we thank you for your understanding. We estimate this will be fully resolved within several hours. We will continue to update here as we continue to work through the backlog. Individual system components are listed below.

Updates:

  • Time: Dec. 20, 2022, 6:08 p.m.
    Status: Resolved
    Update: System is fully operational and stable
  • Time: Dec. 20, 2022, 5:59 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Dec. 20, 2022, 5:51 p.m.
    Status: Monitoring
    Update: We have identified the issue causing the failure of downloading video content on the backend within the HireVue system. The Evaluator tool and candidate interviews are working again. We will continue monitoring closely
  • Time: Dec. 20, 2022, 5:34 p.m.
    Status: Investigating
    Update: Investigation has revealed that some candidate interviews are also affected. If the position has Intro/Outro videos attached, there is a high risk the interview breaks.
  • Time: Dec. 20, 2022, 4:51 p.m.
    Status: Investigating
    Update: Evaluator Tool Failure - Video Playback Since approximately 12:18 am MST, the HireVue Evaluator Tool has been unable to play video recordings. Investigation is underway.

Updates:

  • Time: Nov. 10, 2022, 3:30 a.m.
    Status: Resolved
    Update: As of 8pm MT this issue is resolved. Our systems have returned to a stable state. We sincerely apologize for any inconvenience. We will continue to actively monitor.
  • Time: Nov. 10, 2022, 1:08 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Nov. 10, 2022, 12:06 a.m.
    Status: Investigating
    Update: We are experiencing a service disruption with our Hiring Assistant chatbot. Beginning Nov 8 at approximately 1:30pm MT, we experienced an authentication failure between the ATS Connector and the Hiring Assistant chatbot. Since that time, the chatbot has not ingested any new candidates or job reqs for affected customers. We are making every effort to reduce the impact and length of the disruption. We apologize for any inconvenience this may cause, and we thank you for your understanding. Individual system components are listed below.

Updates:

  • Time: Sept. 20, 2022, 6:54 p.m.
    Status: Resolved
    Update: After closely monitoring, this issue is now resolved
  • Time: Sept. 20, 2022, 4:35 p.m.
    Status: Monitoring
    Update: We've resolved performance issues and are monitoring our systems closely to ensure that they remain healthy. We are no longer seeing degraded performance, and don't anticipate any more impacts to our services.
  • Time: Sept. 20, 2022, 4:31 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Sept. 20, 2022, 4:10 p.m.
    Status: Identified
    Update: We are experiencing a service disruption with our API, Candidate UI, and Evaluator UI components within our US region that began approximately 90 minutes ago. You may experience slow load speeds or failure to load when opening the evaluator for OnDemand interviews, loading the list of candidates on a position, and other tasks related to our public API, Candidate UI, and Evaluator UI. We have identified the cause and mitigation steps are currently underway to reduce the impact and length of the disruption. We apologize for any inconvenience this may cause, and we thank you for your understanding.
  • Time: Sept. 20, 2022, 4:09 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Sept. 20, 2022, 3:14 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Sept. 20, 2022, 3:14 p.m.
    Status: Identified
    Update: We are experiencing a secondary service disruption with our API, Candidate UI, and Evaluator UI components within our US region that began about 1 hour ago. The issue is with our backend search capability and is causing degraded performance with our public API, Candidate UI, and Evaluator UI. Error rates on search functions are running ~2-3%. Mitigation steps are currently underway to resize the Elastic Search cluster. We are making every effort to reduce the impact and length of the disruption. We apologize for any inconvenience this may cause, and we thank you for your understanding. Individual system components are listed below.

Updates:

  • Time: Sept. 20, 2022, 12:42 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 19, 2022, 9:27 p.m.
    Status: Monitoring
    Update: We've resolved performance issues and are monitoring our systems closely to ensure that this remains healthy. We are no longer seeing degraded performance, but we continue to work to strengthen our system's stability so that we will not see this incident again. We will continue to update you as the state changes.
  • Time: Sept. 19, 2022, 8:55 p.m.
    Status: Monitoring
    Update: Search error rates are being held to under 3% (peak) and slowly dropping. We anticipate issue resolution in the next hour, perhaps longer. We continue to monitor as our search cluster is cycling and full capacity restored.
  • Time: Sept. 19, 2022, 8:23 p.m.
    Status: Identified
    Update: We are experiencing a service disruption with our API, Candidate UI, and Evaluator UI components within our US region that began within the last hour. We are experiencing issues with our backend search capability that is causing degraded performance with our public API, Candidate UI, and Evaluator UI. We are making every effort to reduce the impact and length of the disruption. We apologize for any inconvenience this may cause, and we thank you for your understanding. Individual system components are listed below.

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Frequently Asked Questions - HireVue

Is there a HireVue outage?
The current status of HireVue is: Systems Active
Where can I find the official status page of HireVue?
The official status page for HireVue is here
How can I get notified if HireVue is down or experiencing an outage?
To get notified of any status changes to HireVue, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of HireVue every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does HireVue do?
HireVue's hiring platform offers a comprehensive recruitment solution with video interviews, assessments, and AI automation for enterprise-level hiring needs.

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