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Is there an HireVue outage?

HireVue status: Systems Active

Last checked: 7 minutes ago

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HireVue outages and incidents

Outage and incident data over the last 30 days for HireVue.

There have been 0 outages or incidents for HireVue in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for HireVue

Outlogger tracks the status of these components for Xero:

Admin / Recruiter Active
Analytics Active
API Active
Assessments Active
ATS Integrations Active
Email Active
Evaluations Active
Interviews - CodeVue Active
Interviews - Live Active
Interviews - On Demand Active
Scheduling / Calendar Integration Active
Single Sign-On (SSO) Active
Admin / Recruiter Active
Analytics Active
API Active
Assessments Active
ATS Integrations Active
Email Active
Evaluations Active
Interviews - CodeVue Active
Interviews - Live Active
Interviews - On Demand Active
Scheduling / Calendar Integration Active
Single Sign-On (SSO) Active
Admin / Recruiter Active
Analytics Active
API Active
Assessments Active
ATS Integrations Active
Email Active
Evaluations Active
Interviews - CodeVue Active
Interviews - Live Active
Interviews - On Demand Active
Scheduling / Calendar Integration Active
Single Sign-On (SSO) Active
ATS Integrations Active
Chat Widget Active
Custom Reports Service (CRS) Active
Dashboard Active
Direct Messaging Active
Email Active
File Ingestion Active
Insights Data Services (aka, Analytics) Active
Messaging - SMS Active
Messaging - Whatsapp Active
Scheduling / Calendar Integration Active
Single Sign-On (SSO) Active
ATS Integrations Active
Chat Widget Active
Custom Reports Service (CRS) Active
Dashboard Active
Direct Messaging Active
Email Active
File Ingestion Active
Insights Data Services (aka, Analytics) Active
Messaging - SMS Active
Messaging - Whatsapp Active
Scheduling / Calendar Integration Active
Single Sign-On (SSO) Active
Applicant Results Center (ARC) Active
Candidate Experience Active
Email Active
Integrations Active
Admin / Recruiter Active
Analytics Active
API Active
Assessments Active
ATS Integrations Active
Email Active
Evaluations Active
Interviews - CodeVue Active
Interviews - Live Active
Interviews - On Demand Active
Messaging - SMS Active
Messaging - Whatsapp Active
Scheduling / Calendar Integration Active
Single Sign-On (SSO) Active
Admin / Recruiter Active
Analytics Active
API Active
Assessments Active
ATS Integrations Active
Email Active
Evaluations Active
Interviews - CodeVue Active
Interviews - Live Active
Interviews - On Demand Active
Messaging - SMS Active
Messaging - Whatsapp Active
Scheduling / Calendar Integration Active
Single Sign-On (SSO) Active
Admin / Recruiter Active
Analytics Active
API Active
Assessments Active
ATS Integrations Active
Email Active
Evaluations Active
Interviews - CodeVue Active
Interviews - Live Active
Interviews - On Demand Active
Messaging - SMS Active
Messaging - Whatsapp Active
Scheduling / Calendar Integration Active
Single Sign-On (SSO) Active
Component Status
Active
Admin / Recruiter Active
Analytics Active
API Active
Assessments Active
ATS Integrations Active
Email Active
Evaluations Active
Interviews - CodeVue Active
Interviews - Live Active
Interviews - On Demand Active
Scheduling / Calendar Integration Active
Single Sign-On (SSO) Active
Active
Admin / Recruiter Active
Analytics Active
API Active
Assessments Active
ATS Integrations Active
Email Active
Evaluations Active
Interviews - CodeVue Active
Interviews - Live Active
Interviews - On Demand Active
Scheduling / Calendar Integration Active
Single Sign-On (SSO) Active
Active
Admin / Recruiter Active
Analytics Active
API Active
Assessments Active
ATS Integrations Active
Email Active
Evaluations Active
Interviews - CodeVue Active
Interviews - Live Active
Interviews - On Demand Active
Scheduling / Calendar Integration Active
Single Sign-On (SSO) Active
Active
ATS Integrations Active
Chat Widget Active
Custom Reports Service (CRS) Active
Dashboard Active
Direct Messaging Active
Email Active
File Ingestion Active
Insights Data Services (aka, Analytics) Active
Messaging - SMS Active
Messaging - Whatsapp Active
Scheduling / Calendar Integration Active
Single Sign-On (SSO) Active
Active
ATS Integrations Active
Chat Widget Active
Custom Reports Service (CRS) Active
Dashboard Active
Direct Messaging Active
Email Active
File Ingestion Active
Insights Data Services (aka, Analytics) Active
Messaging - SMS Active
Messaging - Whatsapp Active
Scheduling / Calendar Integration Active
Single Sign-On (SSO) Active
Active
Applicant Results Center (ARC) Active
Candidate Experience Active
Email Active
Integrations Active
Active
Admin / Recruiter Active
Analytics Active
API Active
Assessments Active
ATS Integrations Active
Email Active
Evaluations Active
Interviews - CodeVue Active
Interviews - Live Active
Interviews - On Demand Active
Messaging - SMS Active
Messaging - Whatsapp Active
Scheduling / Calendar Integration Active
Single Sign-On (SSO) Active
Active
Admin / Recruiter Active
Analytics Active
API Active
Assessments Active
ATS Integrations Active
Email Active
Evaluations Active
Interviews - CodeVue Active
Interviews - Live Active
Interviews - On Demand Active
Messaging - SMS Active
Messaging - Whatsapp Active
Scheduling / Calendar Integration Active
Single Sign-On (SSO) Active
Active
Admin / Recruiter Active
Analytics Active
API Active
Assessments Active
ATS Integrations Active
Email Active
Evaluations Active
Interviews - CodeVue Active
Interviews - Live Active
Interviews - On Demand Active
Messaging - SMS Active
Messaging - Whatsapp Active
Scheduling / Calendar Integration Active
Single Sign-On (SSO) Active

Latest HireVue outages and incidents.

View the latest incidents for HireVue and check for official updates:

Updates:

  • Time: July 13, 2022, 10:55 p.m.
    Status: Resolved
    Update: Upon further investigation we've determined the root cause and resolved the issues.
  • Time: July 13, 2022, 6:02 p.m.
    Status: Identified
    Update: Interview Processing is in an operational state. We are continuing to monitor the situation.
  • Time: July 13, 2022, 5:56 p.m.
    Status: Identified
    Update: Users can now create positions using games. Candidates should now be able to play games and complete their interviews. We are still investigating possible impacted candidates, if you encounter problems please reach out to [email protected]
  • Time: July 13, 2022, 5:36 p.m.
    Status: Investigating
    Update: There is an overall change in the percent of candidates that are able to successfully take games now. We are continuing to work towards full stability of the service and will continue to update you.
  • Time: July 13, 2022, 4:51 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: July 13, 2022, 4:14 p.m.
    Status: Investigating
    Update: We are experiencing a service disruption with game based assessments within our EU region. Currently games based assessments are unavailable in the EU environment. Candidates trying to take interviews with game based assessments are currently unable to do so. New positions including games cannot be created. We are making every effort to reduce the impact and length of the disruption. We apologize for any inconvenience this may cause, and we thank you for your understanding. Individual system components are listed below.

Updates:

  • Time: June 8, 2022, 8:12 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 8, 2022, 8:12 p.m.
    Status: Investigating
    Update: All interviews that were delayed are now processing in US, EU, and US Only. We apologize for any inconvenience this may have caused, and we thank you for your understanding. Individual system components are listed below.
  • Time: June 8, 2022, 6:45 p.m.
    Status: Identified
    Update: We are experiencing a service delay with interview processing in our US, EU, and US Only - GovCloud regions. We are making every effort to reduce the impact and length of the disruption. We apologize for any inconvenience this may cause, and we thank you for your understanding. Individual system components are listed below.

Updates:

  • Time: June 6, 2022, 8:48 p.m.
    Status: Resolved
    Update: We have investigated and determined that our systems are fully back into a stable state. We apologize for any inconvenience this may have caused.
  • Time: June 6, 2022, 8:33 p.m.
    Status: Monitoring
    Update: We experienced a elevated error rates with the US region from 1:29 PM MDT to 1:49 PM MDT. We have identified the issue and are currently monitoring to make sure everything is okay. We will update you once we determine that issue is closed. We apologize for any inconvenience this may have cause, and we thank you for your understanding. Individual system components are listed below.

Updates:

  • Time: Dec. 22, 2021, 8:30 p.m.
    Status: Resolved
    Update: Our analytics service has recovered and is working again. We will continue to closely monitor our systems.
  • Time: Dec. 22, 2021, 5:21 p.m.
    Status: Investigating
    Update: We are continuing to experience disruption of our analytics page for HireVue Video Interviews and Assessments in our US region only. AWS has experienced a power outage in one of their primary hosting sites, which has affected our analytics database. They are continuing to investigate and we are in active communication with them around their progress. We will post another update here as we get additional information, and apologize for any inconvenience this has caused.
  • Time: Dec. 22, 2021, 3:56 p.m.
    Status: Investigating
    Update: We are currently investigating a problem in AWS which is affecting our analytics page and giving an error when accessed. We are actively working with Amazon on this issue and will update here as we have more information.

Updates:

  • Time: Dec. 15, 2021, 4:30 p.m.
    Status: Resolved
    Update: AWS appears to have resolved the issue in GovCloud West and Oregon. We will continue to monitor for connectivity issues, but our systems are working as expected at this point.
  • Time: Dec. 15, 2021, 4:15 p.m.
    Status: Investigating
    Update: AWS is experiencing network connectivity issues primarily in the west coast of the United States. This means that certain services in our GovCloud region and HireVue Hiring Assistant offerings may be impacted for some customers.

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Frequently Asked Questions - HireVue

Is there a HireVue outage?
The current status of HireVue is: Systems Active
Where can I find the official status page of HireVue?
The official status page for HireVue is here
How can I get notified if HireVue is down or experiencing an outage?
To get notified of any status changes to HireVue, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of HireVue every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does HireVue do?
HireVue's hiring platform offers a comprehensive recruitment solution with video interviews, assessments, and AI automation for enterprise-level hiring needs.