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Is there an HireVue outage?

HireVue status: Systems Active

Last checked: 2 minutes ago

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HireVue outages and incidents

Outage and incident data over the last 30 days for HireVue.

There have been 0 outages or incidents for HireVue in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for HireVue

Outlogger tracks the status of these components for Xero:

Admin / Recruiter Active
Analytics Active
API Active
Assessments Active
ATS Integrations Active
Email Active
Evaluations Active
Interviews - CodeVue Active
Interviews - Live Active
Interviews - On Demand Active
Scheduling / Calendar Integration Active
Single Sign-On (SSO) Active
Admin / Recruiter Active
Analytics Active
API Active
Assessments Active
ATS Integrations Active
Email Active
Evaluations Active
Interviews - CodeVue Active
Interviews - Live Active
Interviews - On Demand Active
Scheduling / Calendar Integration Active
Single Sign-On (SSO) Active
Admin / Recruiter Active
Analytics Active
API Active
Assessments Active
ATS Integrations Active
Email Active
Evaluations Active
Interviews - CodeVue Active
Interviews - Live Active
Interviews - On Demand Active
Scheduling / Calendar Integration Active
Single Sign-On (SSO) Active
ATS Integrations Active
Chat Widget Active
Custom Reports Service (CRS) Active
Dashboard Active
Direct Messaging Active
Email Active
File Ingestion Active
Insights Data Services (aka, Analytics) Active
Messaging - SMS Active
Messaging - Whatsapp Active
Scheduling / Calendar Integration Active
Single Sign-On (SSO) Active
ATS Integrations Active
Chat Widget Active
Custom Reports Service (CRS) Active
Dashboard Active
Direct Messaging Active
Email Active
File Ingestion Active
Insights Data Services (aka, Analytics) Active
Messaging - SMS Active
Messaging - Whatsapp Active
Scheduling / Calendar Integration Active
Single Sign-On (SSO) Active
Applicant Results Center (ARC) Active
Candidate Experience Active
Email Active
Integrations Active
Admin / Recruiter Active
Analytics Active
API Active
Assessments Active
ATS Integrations Active
Email Active
Evaluations Active
Interviews - CodeVue Active
Interviews - Live Active
Interviews - On Demand Active
Messaging - SMS Active
Messaging - Whatsapp Active
Scheduling / Calendar Integration Active
Single Sign-On (SSO) Active
Admin / Recruiter Active
Analytics Active
API Active
Assessments Active
ATS Integrations Active
Email Active
Evaluations Active
Interviews - CodeVue Active
Interviews - Live Active
Interviews - On Demand Active
Messaging - SMS Active
Messaging - Whatsapp Active
Scheduling / Calendar Integration Active
Single Sign-On (SSO) Active
Admin / Recruiter Active
Analytics Active
API Active
Assessments Active
ATS Integrations Active
Email Active
Evaluations Active
Interviews - CodeVue Active
Interviews - Live Active
Interviews - On Demand Active
Messaging - SMS Active
Messaging - Whatsapp Active
Scheduling / Calendar Integration Active
Single Sign-On (SSO) Active
Component Status
Active
Admin / Recruiter Active
Analytics Active
API Active
Assessments Active
ATS Integrations Active
Email Active
Evaluations Active
Interviews - CodeVue Active
Interviews - Live Active
Interviews - On Demand Active
Scheduling / Calendar Integration Active
Single Sign-On (SSO) Active
Active
Admin / Recruiter Active
Analytics Active
API Active
Assessments Active
ATS Integrations Active
Email Active
Evaluations Active
Interviews - CodeVue Active
Interviews - Live Active
Interviews - On Demand Active
Scheduling / Calendar Integration Active
Single Sign-On (SSO) Active
Active
Admin / Recruiter Active
Analytics Active
API Active
Assessments Active
ATS Integrations Active
Email Active
Evaluations Active
Interviews - CodeVue Active
Interviews - Live Active
Interviews - On Demand Active
Scheduling / Calendar Integration Active
Single Sign-On (SSO) Active
Active
ATS Integrations Active
Chat Widget Active
Custom Reports Service (CRS) Active
Dashboard Active
Direct Messaging Active
Email Active
File Ingestion Active
Insights Data Services (aka, Analytics) Active
Messaging - SMS Active
Messaging - Whatsapp Active
Scheduling / Calendar Integration Active
Single Sign-On (SSO) Active
Active
ATS Integrations Active
Chat Widget Active
Custom Reports Service (CRS) Active
Dashboard Active
Direct Messaging Active
Email Active
File Ingestion Active
Insights Data Services (aka, Analytics) Active
Messaging - SMS Active
Messaging - Whatsapp Active
Scheduling / Calendar Integration Active
Single Sign-On (SSO) Active
Active
Applicant Results Center (ARC) Active
Candidate Experience Active
Email Active
Integrations Active
Active
Admin / Recruiter Active
Analytics Active
API Active
Assessments Active
ATS Integrations Active
Email Active
Evaluations Active
Interviews - CodeVue Active
Interviews - Live Active
Interviews - On Demand Active
Messaging - SMS Active
Messaging - Whatsapp Active
Scheduling / Calendar Integration Active
Single Sign-On (SSO) Active
Active
Admin / Recruiter Active
Analytics Active
API Active
Assessments Active
ATS Integrations Active
Email Active
Evaluations Active
Interviews - CodeVue Active
Interviews - Live Active
Interviews - On Demand Active
Messaging - SMS Active
Messaging - Whatsapp Active
Scheduling / Calendar Integration Active
Single Sign-On (SSO) Active
Active
Admin / Recruiter Active
Analytics Active
API Active
Assessments Active
ATS Integrations Active
Email Active
Evaluations Active
Interviews - CodeVue Active
Interviews - Live Active
Interviews - On Demand Active
Messaging - SMS Active
Messaging - Whatsapp Active
Scheduling / Calendar Integration Active
Single Sign-On (SSO) Active

Latest HireVue outages and incidents.

View the latest incidents for HireVue and check for official updates:

Updates:

  • Time: Dec. 13, 2021, 4:39 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 13, 2021, 4:39 a.m.
    Status: Identified
    Update: This maintenance is now complete. All systems are up and running as expected.
  • Time: Dec. 13, 2021, 4:38 a.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Dec. 13, 2021, 4:05 a.m.
    Status: Identified
    Update: We will be performing database maintenance for our HireVue Chatbot service. During the next 30 minutes a short interruption is anticipated. We will update here as soon as the update is over.

Updates:

  • Time: Dec. 8, 2021, 3:43 p.m.
    Status: Resolved
    Update: The HireVue US Production environment is fully functional.
  • Time: Dec. 8, 2021, 3:38 a.m.
    Status: Monitoring
    Update: HireVue has confirmed that the US Production environment is working as expected. We continue to monitor the underlying AWS services as they recover. There is a backlog of video interviews to be processed and we will provide an update when all processing is complete.
  • Time: Dec. 7, 2021, 10:34 p.m.
    Status: Monitoring
    Update: HireVue has confirmed that the US Production environment is working as expected. We continue to monitor the underlying AWS services as they recover. There is a backlog of video interviews to be processed and we will provide an update when all processing is complete.
  • Time: Dec. 7, 2021, 4:53 p.m.
    Status: Identified
    Update: HireVue is seeing major disruption of critical services in the AWS region (us-east-1) used for hosting the HireVue US Production environment. Our support team is only available via chat and email at this time.
  • Time: Dec. 7, 2021, 4:30 p.m.
    Status: Identified
    Update: HireVue is seeing major disruption of critical services in the AWS region (us-east-1) used for hosting the HireVue US Production environment.
  • Time: Dec. 7, 2021, 4:13 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Dec. 7, 2021, 4:08 p.m.
    Status: Identified
    Update: CodeVue, Video Interviews, and Video Playback are currently unavailable in the US Production environment due to issues with our cloud provider. HireVue engineers are investigating.

Updates:

  • Time: Nov. 24, 2021, 2:03 a.m.
    Status: Resolved
    Update: Services are restored. Customer data may have been lost during the outage and is being investigated.
  • Time: Nov. 24, 2021, 12:53 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Nov. 24, 2021, 12:53 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Nov. 23, 2021, 11:59 p.m.
    Status: Investigating
    Update: Candidates are currently not able to interact with our Chatbot service, nor are users able to see candidate details in our dashboard. We are currently actively investigating this issue and will report progress here.

Updates:

  • Time: Nov. 2, 2021, 8:21 p.m.
    Status: Resolved
    Update: AWS is reporting all their systems are back to normal operation. We have verified that our systems also appear to be back to normal. We will continue to monitor closely.
  • Time: Nov. 2, 2021, 7:45 p.m.
    Status: Investigating
    Update: AWS has begun rolling out mitigation measures, and we've seen an improvement in network performance. We will continue to monitor until the issue has been fully resolved.
  • Time: Nov. 2, 2021, 6:21 p.m.
    Status: Investigating
    Update: HireVue engineers are continuing to work with AWS on this issue and are actively monitoring. We will continue to update here.
  • Time: Nov. 2, 2021, 6:07 p.m.
    Status: Investigating
    Update: We are experiencing a partial outage of certain services in our AWS GovCloud region, which is impacting the HireVue application. We are actively engaged with Amazon at the moment, and will update here as we make progress.

Updates:

  • Time: Oct. 25, 2021, 5:55 a.m.
    Status: Resolved
    Update: This maintenance is now complete. All systems are up and running as expected.
  • Time: Oct. 25, 2021, 3:06 a.m.
    Status: Investigating
    Update: We will be performing database maintenance for our HireVue Chatbot service. During the next three hours a few short interruptions are anticipated. We will update here as soon as the upgrade is over.

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Frequently Asked Questions - HireVue

Is there a HireVue outage?
The current status of HireVue is: Systems Active
Where can I find the official status page of HireVue?
The official status page for HireVue is here
How can I get notified if HireVue is down or experiencing an outage?
To get notified of any status changes to HireVue, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of HireVue every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does HireVue do?
HireVue's hiring platform offers a comprehensive recruitment solution with video interviews, assessments, and AI automation for enterprise-level hiring needs.