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Is there an Hyro AI outage?

Hyro AI status: Systems Active

Last checked: a minute ago

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Hyro AI outages and incidents

Outage and incident data over the last 30 days for Hyro AI.

There have been 2 outages or incidents for Hyro AI in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Hyro AI

Outlogger tracks the status of these components for Xero:

Azure AKS - infrastructure Active
Hyro Communication service Active
Hyro Customers Portal Active
Hyro NLU Engine Active
Hyro Platform Active
Website Active
Component Status
Azure AKS - infrastructure Active
Hyro Communication service Active
Hyro Customers Portal Active
Hyro NLU Engine Active
Hyro Platform Active
Website Active

Latest Hyro AI outages and incidents.

View the latest incidents for Hyro AI and check for official updates:

Updates:

  • Time: Nov. 19, 2024, 4:53 p.m.
    Status: Resolved
    Update: The incident has been resolved.
  • Time: Nov. 19, 2024, 3:33 p.m.
    Status: Monitoring
    Update: We identified the root cause and applied a fix. We are currently monitoring the system.
  • Time: Nov. 19, 2024, 3:19 p.m.
    Status: Investigating
    Update: We’re currently addressing a technical issue affecting our AI assistants. We are aware the users were unable to reach our assistants. Our team is investigating the issue. Apologies for any inconvenience. You can follow our latest updates on status.hyro.ai.

Updates:

  • Time: Nov. 11, 2024, 3:07 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 11, 2024, 2:59 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.

Updates:

  • Time: Oct. 28, 2024, 1:59 p.m.
    Status: Resolved
    Update: We are experiencing an elevated rate of errors when we do not understand the user (misunderstanding event)

Updates:

  • Time: Oct. 18, 2024, 6:45 p.m.
    Status: Resolved
    Update: The issue has been resolved.
  • Time: Oct. 18, 2024, 3:21 p.m.
    Status: Monitoring
    Update: We identified elevated errors with our Speech to Text service. We moved to our secondary service to mitigate the issue and monitor our assistants closely.

Updates:

  • Time: Sept. 9, 2024, 7:30 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 9, 2024, 6:43 p.m.
    Status: Monitoring
    Update: We have identified the root cause of the issue and a fix has been successfully implemented and deployed. We are continuing to monitor.
  • Time: Sept. 9, 2024, 5:50 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Sept. 9, 2024, 4:54 p.m.
    Status: Investigating
    Update: We're addressing a technical issue affecting editing an assistant configuration via our platform. Voice and Chat assistants are operating normally.

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Frequently Asked Questions - Hyro AI

Is there a Hyro AI outage?
The current status of Hyro AI is: Systems Active
Where can I find the official status page of Hyro AI?
The official status page for Hyro AI is here
How can I get notified if Hyro AI is down or experiencing an outage?
To get notified of any status changes to Hyro AI, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Hyro AI every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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