Is there an Precisely outage?
Precisely status: Minor Outage
Last checked: 9 minutes ago
Get notified about any outages, downtime or incidents for Precisely and 1800+ other cloud vendors. Monitor 10 companies, for free.
Last checked: 9 minutes ago
Get notified about any outages, downtime or incidents for Precisely and 1800+ other cloud vendors. Monitor 10 companies, for free.
Outage and incident data over the last 30 days for Precisely.
Join OutLogger to be notified when any of your vendors or the components you use experience an outage. It's completely free and takes less than 2 minutes!
Sign Up NowOutlogger tracks the status of these components for Xero:
| Component | Status |
|---|---|
| Automate Studio Administrator | Active |
| GeoTAX | Active |
| MapMarker | Active |
| Data360 DQ+ | Active |
| AU - PROD (https://prodau.infogix.com) | Active |
| AU - UAT (https://uatau.infogix.com) | Active |
| EU - PROD (https://sagacityeu.infogix.com) | Active |
| EU - UAT (https://sagacityeuuat.infogix.com) | Active |
| EU - West Prod (https://dqplus-eu.preciselysaas.com/ | Active |
| EU - West UAT (https://dqplus-uateu.preciselysaas.com/) | Active |
| UK - PROD (https://sagacityuk.infogix.com) | Active |
| UK - UAT (https://sagcityukuat.infogix.com) | Active |
| US - PROD (https://sagacity.infogix.com) | Active |
| US - UAT (https://sagacity-uat.infogix.com) | Active |
| Data360 Govern | Active |
| Data360 Govern ASIA DEV Region | Active |
| Data360 Govern ASIA PROD Region | Active |
| Data360 Govern ASIA UAT Region | Active |
| Data360 Govern AU DEV Region | Active |
| Data360 Govern AU PROD Region | Active |
| Data360 Govern AU UAT Region | Active |
| Data360 Govern EU DEV Region | Active |
| Data360 Govern EU PROD Region | Active |
| Data360 Govern EU UAT Region | Active |
| Data360 Govern UK DEV Region | Active |
| Data360 Govern UK PROD Region | Active |
| Data360 Govern UK UAT Region | Active |
| Data360 Govern US DEV Region | Active |
| Data360 Govern US PROD Region | Active |
| Data360 Govern US UAT Region | Active |
| DI Suite | Performance Issues |
| Data Integrity Suite AUS | Active |
| Data Integrity Suite EU | Active |
| Data Integrity Suite UK | Active |
| Data Integrity Suite US | Performance Issues |
| Precisely APIs | Active |
| 911/PSAP | Active |
| Address Autocomplete | Active |
| Address Autocomplete - EMEA | Active |
| Addresses | Active |
| Address Verification | Active |
| Address Verification - EMEA | Active |
| Demographics | Active |
| Email Verification | Active |
| Geocode | Active |
| Geolocation | Active |
| Identity Profiles | Active |
| Local Tax | Active |
| Maps | Active |
| Neighborhood | Active |
| Phone Verification | Active |
| Places | Active |
| Proprerty Info | Active |
| Risks | Active |
| Routing | Active |
| Schools | Active |
| Streets | Active |
| Telecomm Info | Active |
| Time Zone | Active |
| Zones | Active |
| Spectrum OnDemand | Active |
| APAC - API | Active |
| EMEA - API | Active |
| EMEA - Batch | Active |
| EMEA - Microbatch | Active |
| Self Care Portal | Active |
| US - API | Active |
| US - Batch | Active |
| US - Microbatch | Active |
View the latest incidents for Precisely and check for official updates:
Description: The technical issue which began at 2:15AM CDT was resolved at 2:50AM CDT. At this time full functionality has been restored. We will continue to monitor our systems. Thank you for your patience, Precisely Emergency Response Team
Status: Resolved
Impact: None | Started At: June 6, 2024, 7:48 a.m.
Description: The technical issue which began at 2:15AM CDT was resolved at 2:50AM CDT. At this time full functionality has been restored. We will continue to monitor our systems. Thank you for your patience, Precisely Emergency Response Team
Status: Resolved
Impact: None | Started At: June 6, 2024, 7:48 a.m.
Description: After restarting the application servers a few times and reviewing the logs, nothing pointed to being the issue. But there wasn’t much communication between the application and the aurora postgres database, upon checking the Postgres DB the primary \(writer\) node had several locks and 20 connections and the locks started at the time of the incident \(2:30AM CDT\). A manual fail-over of the Postgres nodes \(Secondary to Primary\) resolved the issue with the communication between the Application and DB, which then allowed the application to be online and available. We are reviewing the DB logs with the DBA to determine why so many locks and were they causing the issue or was it something else in the DB.
Status: Postmortem
Impact: None | Started At: June 5, 2024, 7:30 a.m.
Description: After restarting the application servers a few times and reviewing the logs, nothing pointed to being the issue. But there wasn’t much communication between the application and the aurora postgres database, upon checking the Postgres DB the primary \(writer\) node had several locks and 20 connections and the locks started at the time of the incident \(2:30AM CDT\). A manual fail-over of the Postgres nodes \(Secondary to Primary\) resolved the issue with the communication between the Application and DB, which then allowed the application to be online and available. We are reviewing the DB logs with the DBA to determine why so many locks and were they causing the issue or was it something else in the DB.
Status: Postmortem
Impact: None | Started At: June 5, 2024, 7:30 a.m.
Description: The technical issue where the users could not see any options to navigate on the UI after logging into DI Suite, began at 2:29 AM EDT and was resolved at 3:41 AM EDT. At this time the functionality has been restored. We will continue to monitor our systems. Thank you for your patience, Precisely Emergency Response Team
Status: Resolved
Impact: Minor | Started At: May 30, 2024, 11:31 a.m.
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