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Is there an IRONSCALES outage?

IRONSCALES status: Systems Active

Last checked: 7 minutes ago

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IRONSCALES outages and incidents

Outage and incident data over the last 30 days for IRONSCALES.

There have been 0 outages or incidents for IRONSCALES in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for IRONSCALES

Outlogger tracks the status of these components for Xero:

Phishing Simulation and Training Active
AppAPI Active
Dashboard Active
Google Workspace Protection Active
MS Teams Protection Active
Office 365 Protection Active
AppAPI Active
Dashboard Active
Google Workspace Protection Active
MS Teams Protection Active
Office 365 Protection Active
Component Status
Phishing Simulation and Training Active
Active
AppAPI Active
Dashboard Active
Google Workspace Protection Active
MS Teams Protection Active
Office 365 Protection Active
Active
AppAPI Active
Dashboard Active
Google Workspace Protection Active
MS Teams Protection Active
Office 365 Protection Active

Latest IRONSCALES outages and incidents.

View the latest incidents for IRONSCALES and check for official updates:

Updates:

  • Time: July 19, 2023, 4:10 p.m.
    Status: Resolved
    Update: Microsoft Teams protection is now fully operational. IRONSCALES will keep monitoring Microsoft API for any additional changes
  • Time: July 19, 2023, 11:28 a.m.
    Status: Monitoring
    Update: A fix has been deployed to our EU production system and MS Teams protection in the EU environment should be operational, we are monitoring the results and will send follow-up updates.
  • Time: July 19, 2023, 9:23 a.m.
    Status: Identified
    Update: Our teams have identified the source of the issue and are researching a solution.
  • Time: July 18, 2023, 7:47 p.m.
    Status: Investigating
    Update: Our engineers have identified that there is a change within the Microsoft API for Teams which is disabling Teams protection for our EU tenant customers. We are still exploring corrective actions we can take for providing MS Teams protection in the EU environment. North American environment Teams Protection is currently operational. Please expect another update by end of day (EST) July 19. Other services such as Office 365 email protection are not affected at this time.
  • Time: July 18, 2023, 3:09 p.m.
    Status: Investigating
    Update: Our engineers identified an issue preventing IRONSCALES protection for Microsoft Teams service for IRONSCALES EU Customers. Other services such as Office 365 email protection are not affected.

Updates:

  • Time: July 18, 2023, 6:34 a.m.
    Status: Resolved
    Update: The issue has been resolved, our monitors show that Office 365 Mitigations are back to normal timings as of July 18th 1:20AM GMT.
  • Time: July 17, 2023, 11:17 p.m.
    Status: Monitoring
    Update: Our teams applied a fix to address the Office 365 Mitigation delays and we are monitoring the solution. The backlog of Mitigations is now processed faster, approximate estimation to return to realtime Mitigations is by 5am GMT, July 18th, 2023
  • Time: July 17, 2023, 11:17 p.m.
    Status: Monitoring
    Update: Our teams applied a fix to address the Office 365 Mitigation delays and we are monitoring the solution. The backlog of Mitigations is now processed faster, approximate estimation to return to realtime Mitigations is by 5am GMT, July 18th, 2023
  • Time: July 17, 2023, 10:13 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: July 17, 2023, 10:13 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: July 17, 2023, 9:58 p.m.
    Status: Investigating
    Update: Investigating - We identified a problem causing considerable delays with Office 365 protection/mitigation due to an internal issue. Detection is still active and incidents are being created. Our teams are working diligently to detect and solve the issue immediately.
  • Time: July 17, 2023, 9:58 p.m.
    Status: Investigating
    Update: Investigating - We identified a problem causing considerable delays with Office 365 protection/mitigation due to an internal issue. Detection is still active and incidents are being created. Our teams are working diligently to detect and solve the issue immediately.

Updates:

  • Time: June 4, 2023, 9:23 a.m.
    Status: Resolved
    Update: the database system of Ironscales US has been upgraded successfully.
  • Time: June 4, 2023, 8:26 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: June 4, 2023, 8:08 a.m.
    Status: Investigating
    Update: As part of our regular updates to our infrastructure we are upgrading our main database system for our US customers using members.ironscales.com to use the latest version, support latest security fixes , and introduce performance enhancements . The Ironscales US platform is expected to have downtime for up to 2 hours. Scan-backs and email inspection would pause and resume after the maintenance is over.

Updates:

  • Time: June 4, 2023, 9:23 a.m.
    Status: Resolved
    Update: the database system of Ironscales US has been upgraded successfully.
  • Time: June 4, 2023, 8:26 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: June 4, 2023, 8:08 a.m.
    Status: Investigating
    Update: As part of our regular updates to our infrastructure we are upgrading our main database system for our US customers using members.ironscales.com to use the latest version, support latest security fixes , and introduce performance enhancements . The Ironscales US platform is expected to have downtime for up to 2 hours. Scan-backs and email inspection would pause and resume after the maintenance is over.

Updates:

  • Time: June 4, 2023, 7:28 a.m.
    Status: Resolved
    Update: the database system of Ironscales EU has been upgraded successfully.
  • Time: June 4, 2023, 6:56 a.m.
    Status: Investigating
    Update: As part of our regular updates to our infrastructure we are upgrading our main database system for our EU customers using members.eu.ironscales.com to use the latest version, support latest security fixes , and introduce performance enhancements . The Ironscales EU platform is expected to have downtime for up to 2 hours. Scan-backs and email inspection would pause and resume after the maintenance is over.

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Frequently Asked Questions - IRONSCALES

Is there a IRONSCALES outage?
The current status of IRONSCALES is: Systems Active
Where can I find the official status page of IRONSCALES?
The official status page for IRONSCALES is here
How can I get notified if IRONSCALES is down or experiencing an outage?
To get notified of any status changes to IRONSCALES, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of IRONSCALES every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does IRONSCALES do?
Our AI-based email security solution shields businesses from sophisticated email threats that bypass conventional security measures such as SEGs.

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