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Is there an Jamf outage?

Jamf status: Systems Active

Last checked: 7 minutes ago

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Jamf outages and incidents

Outage and incident data over the last 30 days for Jamf.

There have been 2 outages or incidents for Jamf in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Jamf

Outlogger tracks the status of these components for Xero:

Jamf Account Active
Jamf.com Active
Jamf ID Active
Jamf Nation Active
Jamf Now Active
ap-northeast-1: JCDS Active
ap-southeast-2: JCDS Active
eu-central-1: JCDS Active
eu-west-2: JCDS Active
us-east-1: JCDS Active
us-west-2: JCDS Active
Jamf Executive Threat Protection (JETP) Active
Jamf Insights Active
Region: eu-west-2: Jamf Insights Standard Active
Region: eu-west-2 Service Enabled Active
Region: us-east-1: Jamf Insights Standard Active
Region: us-east-1 Service-Enabled Active
ap-northeast-1: Jamf Pro - Premium Active
ap-southeast-2: Jamf Pro - Premium Active
eu-central-1: Jamf Pro - Premium Active
eu-west-2: Jamf Pro - Premium Active
Jamf Pro Summary Active
us-east-1: Jamf Pro - Premium Active
us-east-2: Jamf Pro - Premium Active
us-west-2: Jamf Pro - Premium Active
ap-northeast-1: Jamf Pro - Standard Active
ap-southeast-2: Jamf Pro - Standard Active
eu-central-1: Jamf Pro - Standard Active
eu-west-2: Jamf Pro - Standard Active
Jamf Pro Summary Active
us-east-1: Jamf Pro - Standard Active
us-east-2: Jamf Pro - Standard Active
us-west-2: Jamf Pro - Standard Active
ap-northeast-1: Jamf Protect Active
ap-southeast-2: Jamf Protect Active
eu-central-1: Jamf Protect Active
eu-west-2: Jamf Protect Active
us-east-1: Jamf Protect Active
us-west-2: Jamf Protect Active
ap-northeast-1: Jamf School Active
eu-central-1: Jamf School Active
us-east-1: Jamf School Active
Authentication and Admin Management Active
Data Policy Active
Device Management Active
Notifications Active
Private Access Active
Reporting Active
Third-Party Integrations Active
Threat Defense Active
APAC - Australia Active
APAC - Hong Kong Active
APAC - Japan Active
APAC - Singapore Active
APAC - South Korea Active
EMEIA - France Active
EMEIA - Germany Active
EMEIA - India Active
EMEIA - Italy Active
EMEIA - Netherlands Active
EMEIA - Norway Active
EMEIA - Spain Active
EMEIA - Sweden Active
EMEIA - United Kingdom Active
North America - Canada Active
North America - Mexico Active
North America - US East Active
North America - US West Active
South America - Brazil Active
Component Status
Jamf Account Active
Jamf.com Active
Jamf ID Active
Jamf Nation Active
Jamf Now Active
Active
ap-northeast-1: JCDS Active
ap-southeast-2: JCDS Active
eu-central-1: JCDS Active
eu-west-2: JCDS Active
us-east-1: JCDS Active
us-west-2: JCDS Active
Active
Jamf Executive Threat Protection (JETP) Active
Active
Jamf Insights Active
Region: eu-west-2: Jamf Insights Standard Active
Region: eu-west-2 Service Enabled Active
Region: us-east-1: Jamf Insights Standard Active
Region: us-east-1 Service-Enabled Active
Active
ap-northeast-1: Jamf Pro - Premium Active
ap-southeast-2: Jamf Pro - Premium Active
eu-central-1: Jamf Pro - Premium Active
eu-west-2: Jamf Pro - Premium Active
Jamf Pro Summary Active
us-east-1: Jamf Pro - Premium Active
us-east-2: Jamf Pro - Premium Active
us-west-2: Jamf Pro - Premium Active
Active
ap-northeast-1: Jamf Pro - Standard Active
ap-southeast-2: Jamf Pro - Standard Active
eu-central-1: Jamf Pro - Standard Active
eu-west-2: Jamf Pro - Standard Active
Jamf Pro Summary Active
us-east-1: Jamf Pro - Standard Active
us-east-2: Jamf Pro - Standard Active
us-west-2: Jamf Pro - Standard Active
Active
ap-northeast-1: Jamf Protect Active
ap-southeast-2: Jamf Protect Active
eu-central-1: Jamf Protect Active
eu-west-2: Jamf Protect Active
us-east-1: Jamf Protect Active
us-west-2: Jamf Protect Active
Active
ap-northeast-1: Jamf School Active
eu-central-1: Jamf School Active
us-east-1: Jamf School Active
Active
Authentication and Admin Management Active
Data Policy Active
Device Management Active
Notifications Active
Private Access Active
Reporting Active
Third-Party Integrations Active
Threat Defense Active
Active
APAC - Australia Active
APAC - Hong Kong Active
APAC - Japan Active
APAC - Singapore Active
APAC - South Korea Active
EMEIA - France Active
EMEIA - Germany Active
EMEIA - India Active
EMEIA - Italy Active
EMEIA - Netherlands Active
EMEIA - Norway Active
EMEIA - Spain Active
EMEIA - Sweden Active
EMEIA - United Kingdom Active
North America - Canada Active
North America - Mexico Active
North America - US East Active
North America - US West Active
South America - Brazil Active

Latest Jamf outages and incidents.

View the latest incidents for Jamf and check for official updates:

Updates:

  • Time: Feb. 23, 2024, 7:46 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 23, 2024, 7:46 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Feb. 23, 2024, 7:46 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Feb. 23, 2024, 7:20 a.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Feb. 12, 2024, 10:29 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 12, 2024, 3:32 p.m.
    Status: Monitoring
    Update: We have finished the investigation and the remediation of the issue. At this time we will continue to monitor the situation, thank you for everyone's patience and we apologize for any disruptions this might have caused.
  • Time: Feb. 12, 2024, 1:47 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Feb. 12, 2024, 2:14 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue that is affecting some Jamf Pro Premium Cloud customers hosted in the us-east-1 region. We will provide an update ASAP.
  • Time: Feb. 12, 2024, 12:46 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Feb. 11, 2024, 10:50 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Feb. 11, 2024, 10:50 p.m.
    Status: Investigating
    Update: An issue has been identified that is affecting some Jamf Pro Premium Cloud customers hosted in the us-east-1 region. We are working to resolve and will provide next update in 45 minutes.

Updates:

  • Time: Feb. 9, 2024, 11:21 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 9, 2024, 11:21 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Feb. 9, 2024, 11:20 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Feb. 9, 2024, 11:19 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Feb. 9, 2024, 9:17 a.m.
    Status: Investigating
    Update: Due to an ongoing issue upgrading is not currently available for standard customers.

Updates:

  • Time: Feb. 8, 2024, 6:32 p.m.
    Status: Resolved
    Update: The small population of instances, as well as their respective load balancers, in London and Sydney should be back up and running fine at this time. Sorry for any inconveniences this has caused with the disruption to your production day.
  • Time: Feb. 8, 2024, 5:34 p.m.
    Status: Identified
    Update: At this time we have identified the issue. We have taken steps to resolve and we have just a few instances left in a degraded state. These instances being down were caused by some changes to load balancers affecting a small number, (roughly 5%) in each region.
  • Time: Feb. 8, 2024, 3:22 p.m.
    Status: Investigating
    Update: An issue has been identified that is affecting some Jamf Pro customers in the London region and Sydney region. We are working to resolve and will provide next update in 45 minutes.

Updates:

  • Time: Feb. 6, 2024, 10:45 p.m.
    Status: Resolved
    Update: The incident affecting our cloud servers has been successfully resolved. We have conducted a thorough review of our systems and will be conducting an internal investigation of the incident. We understand the importance of our cloud services to your business operations, and we apologize again for any inconvenience this incident may have caused.
  • Time: Feb. 5, 2024, 6:42 a.m.
    Status: Monitoring
    Update: We have completed applying the fix in the ap-northeast-1 and us-west-2 regions. We are continuing to monitor for additional issues. Thank you for your patience.
  • Time: Feb. 5, 2024, 2:33 a.m.
    Status: Identified
    Update: We have completed applying the fix in the ap-southeast-2 region. We are continuing to resolve issues in us-west-2, ap-northeast-1. Thank you for your patience.
  • Time: Feb. 4, 2024, 10:44 p.m.
    Status: Identified
    Update: We have found a small amount of customers that are affected in the ap-southeast-2 region that we are working on getting resolved. Thank you for your patience.
  • Time: Feb. 3, 2024, 5:36 p.m.
    Status: Identified
    Update: We have completed ap-southeast-2, eu-central-1, eu-west-2, us-east-1 regions. We are continuing to resolve issues in us-west-2, ap-northeast-1. Thank you for your patience.
  • Time: Feb. 2, 2024, 10:38 p.m.
    Status: Identified
    Update: We recognize the significant impact this outage may have on your operations and sincerely apologize for the inconvenience. Please be assured that our team is fully committed and working tirelessly to resolve this issue promptly. We anticipate the current disruptions may continue well into the weekend, but we are making every effort to restore services to full capacity as quickly as possible. Your understanding and patience are greatly appreciated during this time.
  • Time: Feb. 2, 2024, 6:31 p.m.
    Status: Identified
    Update: We understand the critical role our cloud services play in your operations and sincerely apologize for the current inconvenience. Please be assured that we are fully committed to swiftly resolving this issue by deploying all necessary resources. Thank you for your understanding and patience.
  • Time: Feb. 2, 2024, 7:35 a.m.
    Status: Identified
    Update: While we continue to work to resolve this issue, we also have identified a small number of instances that may be temporarily unavailable in the regions marked as "partial outage"
  • Time: Feb. 1, 2024, 10:46 p.m.
    Status: Identified
    Update: Our team is actively working to resolve the issue and restore normal service as quickly as possible. We have completed ap-northeast-1, we will update this thread as regions complete. We apologize for the inconvenience.
  • Time: Feb. 1, 2024, 9:01 p.m.
    Status: Identified
    Update: Our team is actively working to resolve the issue and restore normal service as quickly as possible. We apologize for the inconvenience.
  • Time: Feb. 1, 2024, 4:41 p.m.
    Status: Identified
    Update: We have a team dedicated to finding the root source of the issue. We are close to identifying the source and will implement a fix as soon as possible. We apologize for the inconvenience this caused over the last few days.
  • Time: Feb. 1, 2024, 11:39 a.m.
    Status: Identified
    Update: We continue to work towards a resolution of this issue.
  • Time: Jan. 31, 2024, 12:17 p.m.
    Status: Identified
    Update: We are continuing to work on a resolution for this issue.
  • Time: Jan. 31, 2024, 2:33 a.m.
    Status: Identified
    Update: An issue has been identified affecting Jamf Pro Cloud: - instance creations, updates, and deletes may fail - some instances may see SSL errors Engineers have identified the issue and are working to resolve it as soon as possible

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Frequently Asked Questions - Jamf

Is there a Jamf outage?
The current status of Jamf is: Systems Active
Where can I find the official status page of Jamf?
The official status page for Jamf is here
How can I get notified if Jamf is down or experiencing an outage?
To get notified of any status changes to Jamf, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Jamf every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Jamf do?
Jamf enables organizations to efficiently manage Apple devices, connect users to resources, and safeguard against cyber threats.

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