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Is there an Jamf outage?

Jamf status: Systems Active

Last checked: 2 minutes ago

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Jamf outages and incidents

Outage and incident data over the last 30 days for Jamf.

There have been 2 outages or incidents for Jamf in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Jamf

Outlogger tracks the status of these components for Xero:

Jamf Account Active
Jamf.com Active
Jamf ID Active
Jamf Nation Active
Jamf Now Active
ap-northeast-1: JCDS Active
ap-southeast-2: JCDS Active
eu-central-1: JCDS Active
eu-west-2: JCDS Active
us-east-1: JCDS Active
us-west-2: JCDS Active
Jamf Executive Threat Protection (JETP) Active
Jamf Insights Active
Region: eu-west-2: Jamf Insights Standard Active
Region: eu-west-2 Service Enabled Active
Region: us-east-1: Jamf Insights Standard Active
Region: us-east-1 Service-Enabled Active
ap-northeast-1: Jamf Pro - Premium Active
ap-southeast-2: Jamf Pro - Premium Active
eu-central-1: Jamf Pro - Premium Active
eu-west-2: Jamf Pro - Premium Active
Jamf Pro Summary Active
us-east-1: Jamf Pro - Premium Active
us-east-2: Jamf Pro - Premium Active
us-west-2: Jamf Pro - Premium Active
ap-northeast-1: Jamf Pro - Standard Active
ap-southeast-2: Jamf Pro - Standard Active
eu-central-1: Jamf Pro - Standard Active
eu-west-2: Jamf Pro - Standard Active
Jamf Pro Summary Active
us-east-1: Jamf Pro - Standard Active
us-east-2: Jamf Pro - Standard Active
us-west-2: Jamf Pro - Standard Active
ap-northeast-1: Jamf Protect Active
ap-southeast-2: Jamf Protect Active
eu-central-1: Jamf Protect Active
eu-west-2: Jamf Protect Active
us-east-1: Jamf Protect Active
us-west-2: Jamf Protect Active
ap-northeast-1: Jamf School Active
eu-central-1: Jamf School Active
us-east-1: Jamf School Active
Authentication and Admin Management Active
Data Policy Active
Device Management Active
Notifications Active
Private Access Active
Reporting Active
Third-Party Integrations Active
Threat Defense Active
APAC - Australia Active
APAC - Hong Kong Active
APAC - Japan Active
APAC - Singapore Active
APAC - South Korea Active
EMEIA - France Active
EMEIA - Germany Active
EMEIA - India Active
EMEIA - Italy Active
EMEIA - Netherlands Active
EMEIA - Norway Active
EMEIA - Spain Active
EMEIA - Sweden Active
EMEIA - United Kingdom Active
North America - Canada Active
North America - Mexico Active
North America - US East Active
North America - US West Active
South America - Brazil Active
Component Status
Jamf Account Active
Jamf.com Active
Jamf ID Active
Jamf Nation Active
Jamf Now Active
Active
ap-northeast-1: JCDS Active
ap-southeast-2: JCDS Active
eu-central-1: JCDS Active
eu-west-2: JCDS Active
us-east-1: JCDS Active
us-west-2: JCDS Active
Active
Jamf Executive Threat Protection (JETP) Active
Active
Jamf Insights Active
Region: eu-west-2: Jamf Insights Standard Active
Region: eu-west-2 Service Enabled Active
Region: us-east-1: Jamf Insights Standard Active
Region: us-east-1 Service-Enabled Active
Active
ap-northeast-1: Jamf Pro - Premium Active
ap-southeast-2: Jamf Pro - Premium Active
eu-central-1: Jamf Pro - Premium Active
eu-west-2: Jamf Pro - Premium Active
Jamf Pro Summary Active
us-east-1: Jamf Pro - Premium Active
us-east-2: Jamf Pro - Premium Active
us-west-2: Jamf Pro - Premium Active
Active
ap-northeast-1: Jamf Pro - Standard Active
ap-southeast-2: Jamf Pro - Standard Active
eu-central-1: Jamf Pro - Standard Active
eu-west-2: Jamf Pro - Standard Active
Jamf Pro Summary Active
us-east-1: Jamf Pro - Standard Active
us-east-2: Jamf Pro - Standard Active
us-west-2: Jamf Pro - Standard Active
Active
ap-northeast-1: Jamf Protect Active
ap-southeast-2: Jamf Protect Active
eu-central-1: Jamf Protect Active
eu-west-2: Jamf Protect Active
us-east-1: Jamf Protect Active
us-west-2: Jamf Protect Active
Active
ap-northeast-1: Jamf School Active
eu-central-1: Jamf School Active
us-east-1: Jamf School Active
Active
Authentication and Admin Management Active
Data Policy Active
Device Management Active
Notifications Active
Private Access Active
Reporting Active
Third-Party Integrations Active
Threat Defense Active
Active
APAC - Australia Active
APAC - Hong Kong Active
APAC - Japan Active
APAC - Singapore Active
APAC - South Korea Active
EMEIA - France Active
EMEIA - Germany Active
EMEIA - India Active
EMEIA - Italy Active
EMEIA - Netherlands Active
EMEIA - Norway Active
EMEIA - Spain Active
EMEIA - Sweden Active
EMEIA - United Kingdom Active
North America - Canada Active
North America - Mexico Active
North America - US East Active
North America - US West Active
South America - Brazil Active

Latest Jamf outages and incidents.

View the latest incidents for Jamf and check for official updates:

Updates:

  • Time: Dec. 6, 2023, 9:57 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 6, 2023, 9:27 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Dec. 6, 2023, 6:02 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 6, 2023, 5:54 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Dec. 6, 2023, 5:05 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Dec. 5, 2023, 8:44 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 5, 2023, 4:24 a.m.
    Status: Monitoring
    Update: While our team has completed the work to relieve the intermittent instability with some Jamf Pro services, we are continuing to monitor the situation and will issue updates as further information is available.
  • Time: Dec. 5, 2023, 1:06 a.m.
    Status: Monitoring
    Update: Our team is continuing to work to resolve the issues for the remaining customers. Please note, some may still experience intermittent instability with Jamf Pro services. We appreciate your patience as we finalize these fixes.
  • Time: Dec. 4, 2023, 7:19 p.m.
    Status: Monitoring
    Update: A large group of instances are back and operational at this time only a subset of customers remain in a degraded state.
  • Time: Dec. 4, 2023, 6:13 p.m.
    Status: Monitoring
    Update: We have identified a solution and are implementing this fix in a rolling fashion. In the meantime, if you are logged in you may be logged out of your Jamf Pro instance. This is currently isolated to a subset of our total hosting environment.
  • Time: Dec. 4, 2023, 8:55 a.m.
    Status: Monitoring
    Update: We are continuing to monitor and remediate impact to customers.
  • Time: Dec. 4, 2023, 3:40 a.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Dec. 4, 2023, 3:13 a.m.
    Status: Monitoring
    Update: At this point the fix seems to be working, we will continue to monitor the restarts. We have begun to see some reports of Jamf Premium Cloud Customers in multiple regions that may be affected. These customers are being handles on a case by case basis. Our top priority is to ensure the stability and reliability of our services, and we are taking every precaution to address any unforeseen challenges that have arisen during the outage.
  • Time: Dec. 3, 2023, 10:24 p.m.
    Status: Monitoring
    Update: At this point the fix seems to be working, we will continue to monitor the restarts. Our top priority is to ensure the stability and reliability of our services, and we are taking every precaution to address any unforeseen challenges that have arisen during the outage.
  • Time: Dec. 3, 2023, 8:43 p.m.
    Status: Monitoring
    Update: At this we have implemented a fix, we will need to run a rolling restarts on all impacted regions for this to take effect. Regions impacted APNE1, EUC1, USE1, USW2. Those restarts are already kicked off and we anticipate this to be very low impact and completed over the next few hours.
  • Time: Dec. 3, 2023, 6:54 p.m.
    Status: Identified
    Update: We are continuing our efforts with all parties involved, and this continues to impact our servers. We recognize the impact of this extended downtime may have on your business, and we sincerely apologize for any disruption this may be causing.
  • Time: Dec. 3, 2023, 5:38 p.m.
    Status: Identified
    Update: We have narrowed down the issue to a 3rd party, and we are actively in communication with them and our teams. We will provide updates hourly as we progress to resolve the issue.
  • Time: Dec. 3, 2023, 8:54 a.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Dec. 3, 2023, 8:47 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Dec. 3, 2023, 8 a.m.
    Status: Investigating
    Update: An issue has been identified that is affecting some Jamf Pro customers.

Updates:

  • Time: Nov. 29, 2023, 4:06 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 29, 2023, 4:05 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Nov. 28, 2023, 9:55 p.m.
    Status: Investigating
    Update: A service provider outage in us-east-1 is affecting Jamf Protect service in this region. Customers may see delays in updated computer and alert information in the console.

Updates:

  • Time: Nov. 23, 2023, 1:04 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 23, 2023, 12:14 p.m.
    Status: Identified
    Update: Users in mainland Europe may experience issues connecting to resources through Shared Pool Egresses and Dedicated IP Egresses. IPSec egresses and users in other locations are unaffected. The root cause has been identified and a fix is in progress. Devices connected to our Frankfurt datacenter may encounter a momentary service interruption as the fix propagates over our network.
  • Time: Nov. 23, 2023, 12:13 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Nov. 23, 2023, 12:12 p.m.
    Status: Identified
    Update: Identified - Users in mainland Europe may experience issues connecting to resources through Shared Pool Egresses and Dedicated IP Egresses. IPSec egresses and users in other locations are unaffected. The root cause has been identified and a fix is in progress. Devices connected to our Frankfurt datacenter may encounter a momentary service interruption as the fix propagates over our network.
  • Time: Nov. 23, 2023, 11:20 a.m.
    Status: Identified
    Update: Users in mainland Europe may experience issues connecting to resources through Shared Pool Egresses and Dedicated IP Egresses. IPSec egresses and users in other locations are unaffected.

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Frequently Asked Questions - Jamf

Is there a Jamf outage?
The current status of Jamf is: Systems Active
Where can I find the official status page of Jamf?
The official status page for Jamf is here
How can I get notified if Jamf is down or experiencing an outage?
To get notified of any status changes to Jamf, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Jamf every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Jamf do?
Jamf enables organizations to efficiently manage Apple devices, connect users to resources, and safeguard against cyber threats.

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