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Is there an Castlight Health outage?

Castlight Health status: Systems Active

Last checked: 4 minutes ago

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Castlight Health outages and incidents

Outage and incident data over the last 30 days for Castlight Health.

There have been 0 outages or incidents for Castlight Health in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Castlight Health

Outlogger tracks the status of these components for Xero:

Component Status

Latest Castlight Health outages and incidents.

View the latest incidents for Castlight Health and check for official updates:

Updates:

  • Time: March 25, 2021, 4:32 p.m.
    Status: Resolved
    Update: Issues have been resolved and apps notifications are visible. Application is back to normal.
  • Time: March 25, 2021, 4:17 p.m.
    Status: Monitoring
    Update: Issue have been fixed and application is back to normal. We will not be able to view in apps notifications in the app for the next hour or so. Our team is keep continuing to resolve the issue.
  • Time: March 25, 2021, 3:59 p.m.
    Status: Identified
    Update: We are seeing slowness on the application. Our Team is investigating on the issue

Updates:

  • Time: March 3, 2021, 8:36 p.m.
    Status: Resolved
    Update: Data ingest has returned to normal.
  • Time: March 3, 2021, 2:58 p.m.
    Status: Identified
    Update: There is an issue at present with the Fitbit APIs which will cause delay in users data to be synced with Castlight systems. Users with Fitbit trackers will only be impacted.

Updates:

  • Time: Feb. 10, 2021, 9:09 a.m.
    Status: Resolved
    Update: The issue has been resolved. All the systems are back to operational.
  • Time: Feb. 10, 2021, 8:53 a.m.
    Status: Monitoring
    Update: Issues are resolved, We are continuing to monitor the performance.
  • Time: Feb. 10, 2021, 8:20 a.m.
    Status: Identified
    Update: Castlight Application is experiencing degraded performance in benefit programs, Challenges and wellbeing programs

Updates:

  • Time: Feb. 5, 2021, 3:42 a.m.
    Status: Resolved
    Update: Castlight Applications and services are back online.
  • Time: Feb. 5, 2021, 12:26 a.m.
    Status: Identified
    Update: Our Engineering team has identified the issue and is working on resolving the issue.
  • Time: Feb. 5, 2021, 12:14 a.m.
    Status: Investigating
    Update: We're experiencing degraded performance with various number of our services. Our team is investigating the issue.

Updates:

  • Time: Jan. 14, 2021, 4:36 p.m.
    Status: Resolved
    Update: Castlight Applications and services are back online.
  • Time: Jan. 14, 2021, 4:10 p.m.
    Status: Identified
    Update: Technical teams are working towards the resolution.
  • Time: Jan. 14, 2021, 3:32 p.m.
    Status: Investigating
    Update: Currently some Castlight Applications and services are experiencing degraded performance issues. our Technical Team is aware and working to resolve the issue as quickly as possible

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Frequently Asked Questions - Castlight Health

Is there a Castlight Health outage?
The current status of Castlight Health is: Systems Active
Where can I find the official status page of Castlight Health?
The official status page for Castlight Health is here
How can I get notified if Castlight Health is down or experiencing an outage?
To get notified of any status changes to Castlight Health, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Castlight Health every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Castlight Health do?
Simplify healthcare complexities and guide members to better health and wellbeing with a proven, effective service.

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