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Is there an Kindful outage?

Kindful status: Systems Active

Last checked: 9 minutes ago

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Kindful outages and incidents

Outage and incident data over the last 30 days for Kindful.

There have been 2 outages or incidents for Kindful in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Kindful

Outlogger tracks the status of these components for Xero:

Acknowledgements Active
API Active
Classy Active
Constant Contact Active
Contact Merging Active
CRM Active
Crowdrise Active
Emma Active
Fundraising Tools Active
Google Cloud Platform Google Compute Engine Active
Heroku Active
MailChimp Active
Metrics Active
NCOA Active
QuickBooks Desktop Active
QuickBooks Online Active
Stripe API Active
Component Status
Acknowledgements Active
API Active
Classy Active
Constant Contact Active
Contact Merging Active
CRM Active
Crowdrise Active
Emma Active
Fundraising Tools Active
Google Cloud Platform Google Compute Engine Active
Heroku Active
MailChimp Active
Metrics Active
NCOA Active
QuickBooks Desktop Active
QuickBooks Online Active
Stripe API Active

Latest Kindful outages and incidents.

View the latest incidents for Kindful and check for official updates:

Updates:

  • Time: March 29, 2024, 1:44 p.m.
    Status: Resolved
    Update: We have found that the impact of this issue was limited. Please contact support desk if you experience an issue with connecting disconnecting your MailChimp application for further instructions.
  • Time: March 28, 2024, 9:33 p.m.
    Status: Investigating
    Update: We are currently experiencing degraded performance issues with our MailChimp integration. These issues specifically occur while trying to Connect or Disconnect from the integration. Our team has identified the issue and is currently working to restore operations. We apologize for any performance degradation customers may experience and will provide an update as soon as more information becomes available.

Updates:

  • Time: May 2, 2024, 3:25 p.m.
    Status: Resolved
    Update: The issue with our Wealth Insights feature has been resolved and it is now fully operational again. We apologize for any inconvenience that this incident may have caused.
  • Time: April 23, 2024, 9:39 p.m.
    Status: Monitoring
    Update: At this time, in collaboration with our integration partner, we have implemented a fix for this issue and are monitoring our Wealth Insights feature to ensure that everything is continuing to work as expected. Please note that, due to a larger-than-usual queue of pending requests, data may take slightly longer to populate at this time.
  • Time: April 12, 2024, 9:55 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue with our integration partner. We will continue to provide updates as we make progress towards a solution.
  • Time: April 10, 2024, 1:44 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue with our integration partner. We will continue to provide updates as we make progress towards a solution.
  • Time: April 8, 2024, 3:31 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue with our integration partner. We will continue to provide updates as we make progress towards a solution.
  • Time: March 29, 2024, 2:24 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue with our integration partner. We will continue to post updates as we learn more.
  • Time: March 28, 2024, 5:38 p.m.
    Status: Identified
    Update: We are coordinating with our integration partner to resolve this issue. We will continue to post updates as we learn more.
  • Time: March 25, 2024, 2:06 p.m.
    Status: Identified
    Update: We’re currently investigating reports of degraded performance with our Wealth Insights feature. We apologize for any inconvenience and will post another update as soon as we learn more.

Updates:

  • Time: Feb. 12, 2024, 3:22 p.m.
    Status: Resolved
    Update: The issue with response times for reports has been resolved. We apologize for any inconvenience this may have caused.
  • Time: Feb. 12, 2024, 3:13 p.m.
    Status: Identified
    Update: We have processed the majority of report requests. We are continuing to work on resolving the issue and will add updates here soon.
  • Time: Feb. 12, 2024, 2:39 p.m.
    Status: Investigating
    Update: We are experiencing longer than normal response times and some users may experience issues when attempting to create reports. We are working to mitigate the impact and will add updates here soon, we apologize for any inconvenience this may cause.

Updates:

  • Time: Sept. 22, 2023, 10:32 p.m.
    Status: Resolved
    Update: We have now confirmed restored functionality to the Kindful event registration form. This incident is now resolved. We apologize for any inconvenience this issue may have caused.
  • Time: Sept. 22, 2023, 9:54 p.m.
    Status: Investigating
    Update: We have identified an issue with Kindful's event registration process for events connected to Stripe which is preventing some donors from completing the registration process. We are actively working towards a resolution for this issue. We sincerely apologize for any inconvenience this service interruption has caused and appreciate your patience as we work to get this issue resolved fully and quickly.

Updates:

  • Time: Sept. 22, 2023, 6:19 p.m.
    Status: Resolved
    Update: We have now confirmed restored functionality to the Kindful import tool. This incident is now resolved. We apologize for any inconvenience this issue may have caused.
  • Time: Sept. 22, 2023, 4:57 p.m.
    Status: Monitoring
    Update: We have now implemented a fix for the issues with our import tool and are monitoring to confirm restored functionality. We will provide an update soon.
  • Time: Sept. 22, 2023, 4:39 p.m.
    Status: Investigating
    Update: We are continuing to investigate the issues with our import tool and are working to restore normal functionality as soon as possible. We will provide another update in 30 minutes.
  • Time: Sept. 22, 2023, 3:52 p.m.
    Status: Investigating
    Update: We’re currently experiencing degraded performance of our import tool resulting in users being unable to import data into Kindful. Our team is currently working to restore normal performance levels. We apologize for any inconvenience and an update will be provided in 30 minutes.

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Frequently Asked Questions - Kindful

Is there a Kindful outage?
The current status of Kindful is: Systems Active
Where can I find the official status page of Kindful?
The official status page for Kindful is here
How can I get notified if Kindful is down or experiencing an outage?
To get notified of any status changes to Kindful, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Kindful every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Kindful do?
Kindful is a CRM system that seamlessly integrates with existing nonprofit software to help build relationships with donors.

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