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Is there an Lexer outage?

Lexer status: Systems Active

Last checked: a minute ago

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Lexer outages and incidents

Outage and incident data over the last 30 days for Lexer.

There have been 0 outages or incidents for Lexer in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Lexer

Outlogger tracks the status of these components for Xero:

Conversations Active
Hub Active
Integrations Active
Profiles Active
Component Status
Conversations Active
Hub Active
Integrations Active
Profiles Active

Latest Lexer outages and incidents.

View the latest incidents for Lexer and check for official updates:

Updates:

  • Time: Oct. 29, 2018, 5:07 a.m.
    Status: Resolved
    Update: Listen and Engage experienced temporary search errors on Sunday morning. This resulted in users being unable to query content in the Engage inbox and return results in Listen and Command. The issue was resolved at 1:50am AEDT with all functionality restored. No content was missed during the outage period.

Updates:

  • Time: Oct. 29, 2018, 5:07 a.m.
    Status: Resolved
    Update: Listen and Engage experienced temporary search errors on Sunday morning. This resulted in users being unable to query content in the Engage inbox and return results in Listen and Command. The issue was resolved at 1:50am AEDT with all functionality restored. No content was missed during the outage period.

Updates:

  • Time: Oct. 5, 2018, 1:35 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 5, 2018, 1:35 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 5, 2018, 1:01 a.m.
    Status: Monitoring
    Update: Issue has been resolved. Our team are monitoring to ensure resolution.
  • Time: Oct. 5, 2018, 1:01 a.m.
    Status: Monitoring
    Update: Issue has been resolved. Our team are monitoring to ensure resolution.
  • Time: Oct. 5, 2018, 12:49 a.m.
    Status: Identified
    Update: The issue has been identified and our team are working to resolve.
  • Time: Oct. 5, 2018, 12:49 a.m.
    Status: Identified
    Update: The issue has been identified and our team are working to resolve.
  • Time: Oct. 5, 2018, 12:31 a.m.
    Status: Investigating
    Update: We are investigating an issue causing Identify searches to return with delay.
  • Time: Oct. 5, 2018, 12:31 a.m.
    Status: Investigating
    Update: We are investigating an issue causing Identify searches to return with delay.

Updates:

  • Time: Sept. 4, 2018, 5:09 a.m.
    Status: Resolved
    Update: The incident has been resolved. Facebook content sent to your accounts during this period is now available in the inbox.
  • Time: Sept. 4, 2018, 5:04 a.m.
    Status: Identified
    Update: We have identified the cause of the issue and are working to resolve.
  • Time: Sept. 4, 2018, 4:52 a.m.
    Status: Investigating
    Update: We're investigating reports of delayed Facebook content for integrated pages.

Updates:

  • Time: Sept. 4, 2018, 5:09 a.m.
    Status: Resolved
    Update: The incident has been resolved. Facebook content sent to your accounts during this period is now available in the inbox.
  • Time: Sept. 4, 2018, 5:04 a.m.
    Status: Identified
    Update: We have identified the cause of the issue and are working to resolve.
  • Time: Sept. 4, 2018, 4:52 a.m.
    Status: Investigating
    Update: We're investigating reports of delayed Facebook content for integrated pages.

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Frequently Asked Questions - Lexer

Is there a Lexer outage?
The current status of Lexer is: Systems Active
Where can I find the official status page of Lexer?
The official status page for Lexer is here
How can I get notified if Lexer is down or experiencing an outage?
To get notified of any status changes to Lexer, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Lexer every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Lexer do?
This service helps retailers manage customer data, analyze behavior, segment customers, acquire new ones, and increase lifetime value.

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