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Is there an Lexer outage?

Lexer status: Systems Active

Last checked: 8 minutes ago

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Lexer outages and incidents

Outage and incident data over the last 30 days for Lexer.

There have been 0 outages or incidents for Lexer in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Lexer

Outlogger tracks the status of these components for Xero:

Conversations Active
Hub Active
Integrations Active
Profiles Active
Component Status
Conversations Active
Hub Active
Integrations Active
Profiles Active

Latest Lexer outages and incidents.

View the latest incidents for Lexer and check for official updates:

Updates:

  • Time: May 19, 2018, 10:35 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 19, 2018, 2:07 a.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: May 18, 2018, 11:06 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: May 18, 2018, 11:06 p.m.
    Status: Identified
    Update: Facebook has acknowledged an issue with the delivery of private messages to applications such as Engage. They have assigned this to their API team for further investigation. Until this is resolved, no new messages will appear in your inbox. We'll update here when we know more.

Updates:

  • Time: May 19, 2018, 10:35 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 19, 2018, 2:07 a.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: May 18, 2018, 11:06 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: May 18, 2018, 11:06 p.m.
    Status: Identified
    Update: Facebook has acknowledged an issue with the delivery of private messages to applications such as Engage. They have assigned this to their API team for further investigation. Until this is resolved, no new messages will appear in your inbox. We'll update here when we know more.

Updates:

  • Time: March 27, 2018, 9:23 p.m.
    Status: Resolved
    Update: Upgrade has been completed.
  • Time: March 27, 2018, 9:23 p.m.
    Status: Resolved
    Update: Upgrade has been completed.
  • Time: March 26, 2018, 4:11 a.m.
    Status: Monitoring
    Update: We're upgrading our infrastructure to resolve search performance in Listen and Engage over the next 24 hours. We expect that the majority of errors have subsided. Our team are monitoring during the upgrade to ensure performance is maintained. Please contact support if you have any questions.
  • Time: March 26, 2018, 4:11 a.m.
    Status: Monitoring
    Update: We're upgrading our infrastructure to resolve search performance in Listen and Engage over the next 24 hours. We expect that the majority of errors have subsided. Our team are monitoring during the upgrade to ensure performance is maintained. Please contact support if you have any questions.
  • Time: March 25, 2018, 10:32 a.m.
    Status: Identified
    Update: Errors when attempting to log in have been resolved. Our team are still working to fix the performance of context searches.
  • Time: March 25, 2018, 10:32 a.m.
    Status: Identified
    Update: Errors when attempting to log in have been resolved. Our team are still working to fix the performance of context searches.
  • Time: March 25, 2018, 9:46 a.m.
    Status: Identified
    Update: Search slowness is causing errors when attempting to log in. Our team are working to resolve immediately.
  • Time: March 25, 2018, 9:46 a.m.
    Status: Identified
    Update: Search slowness is causing errors when attempting to log in. Our team are working to resolve immediately.
  • Time: March 25, 2018, 5:26 a.m.
    Status: Identified
    Update: Performance has improved, however we expect there to be intermittent slowness until the root cause has been fixed.
  • Time: March 25, 2018, 5:26 a.m.
    Status: Identified
    Update: Performance has improved, however we expect there to be intermittent slowness until the root cause has been fixed.
  • Time: March 25, 2018, 3:43 a.m.
    Status: Identified
    Update: We're experiencing slow searches when loading results in Listen and Engage. This includes the context view for objects in your Inbox. We're actively working to resolve.
  • Time: March 25, 2018, 3:43 a.m.
    Status: Identified
    Update: We're experiencing slow searches when loading results in Listen and Engage. This includes the context view for objects in your Inbox. We're actively working to resolve.

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Frequently Asked Questions - Lexer

Is there a Lexer outage?
The current status of Lexer is: Systems Active
Where can I find the official status page of Lexer?
The official status page for Lexer is here
How can I get notified if Lexer is down or experiencing an outage?
To get notified of any status changes to Lexer, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Lexer every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Lexer do?
This service helps retailers manage customer data, analyze behavior, segment customers, acquire new ones, and increase lifetime value.

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