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Is there an MyCase - Public outage?

MyCase - Public status: Systems Active

Last checked: 5 minutes ago

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MyCase - Public outages and incidents

Outage and incident data over the last 30 days for MyCase - Public.

There have been 1 outages or incidents for MyCase - Public in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for MyCase - Public

Outlogger tracks the status of these components for Xero:

Integrations Active
Mobile Applications Active
MyCase Active
MyCase Credit Card Payments Active
MyCase eCheck Payments Active
Recent Activity, History and Notification Emails Active
Component Status
Integrations Active
Mobile Applications Active
MyCase Active
MyCase Credit Card Payments Active
MyCase eCheck Payments Active
Recent Activity, History and Notification Emails Active

Latest MyCase - Public outages and incidents.

View the latest incidents for MyCase - Public and check for official updates:

Updates:

  • Time: Aug. 23, 2021, 7:04 p.m.
    Status: Resolved
    Update: MyCase is now operating normally; we are closely monitoring performance.
  • Time: Aug. 23, 2021, 6:55 p.m.
    Status: Monitoring
    Update: The issue has been resolved and we are monitoring to ensure normal system performance.
  • Time: Aug. 23, 2021, 6:40 p.m.
    Status: Investigating
    Update: MyCase is currently experiencing connection issues and access to the system may be affected. Our Development Team is aware of the issue and working as quickly as possible to get this resolved. Please check back on this page, or subscribe to updates, and we will provide an update shortly.

Updates:

  • Time: Aug. 23, 2021, 7:04 p.m.
    Status: Resolved
    Update: MyCase is now operating normally; we are closely monitoring performance.
  • Time: Aug. 23, 2021, 6:55 p.m.
    Status: Monitoring
    Update: The issue has been resolved and we are monitoring to ensure normal system performance.
  • Time: Aug. 23, 2021, 6:40 p.m.
    Status: Investigating
    Update: MyCase is currently experiencing connection issues and access to the system may be affected. Our Development Team is aware of the issue and working as quickly as possible to get this resolved. Please check back on this page, or subscribe to updates, and we will provide an update shortly.

Updates:

  • Time: July 22, 2021, 5:14 p.m.
    Status: Resolved
    Update: Full access to MyCase Payments has been restored. Our teams will continue to monitor. We apologize for any inconvenience this may have caused.
  • Time: July 22, 2021, 4:48 p.m.
    Status: Investigating
    Update: We are aware of an issue with MyCase payment processing affecting some customers. Our engineers are actively working to resolve the issue. We will provide updates as soon as more information is available.

Updates:

  • Time: July 22, 2021, 5:14 p.m.
    Status: Resolved
    Update: Full access to MyCase Payments has been restored. Our teams will continue to monitor. We apologize for any inconvenience this may have caused.
  • Time: July 22, 2021, 4:48 p.m.
    Status: Investigating
    Update: We are aware of an issue with MyCase payment processing affecting some customers. Our engineers are actively working to resolve the issue. We will provide updates as soon as more information is available.

Updates:

  • Time: April 13, 2021, 6:14 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 13, 2021, 5:24 p.m.
    Status: Monitoring
    Update: MyCase access has been restored; we will continue to monitor performance.
  • Time: April 13, 2021, 5:01 p.m.
    Status: Identified
    Update: We’re aware that MyCase is currently unavailable, our engineers are working to deploy a solution for this issue.
  • Time: April 13, 2021, 4:39 p.m.
    Status: Monitoring
    Update: We have implemented a fix and access to MyCase has been restored. We continue to monitor performance.
  • Time: April 13, 2021, 4:31 p.m.
    Status: Identified
    Update: We continue working to restore service; the issue has been identified and our team is working to deploy a solution.
  • Time: April 13, 2021, 3:56 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: April 13, 2021, 3:56 p.m.
    Status: Identified
    Update: Our engineers have identified the issue and we're working to restore access as soon as possible.
  • Time: April 13, 2021, 3:30 p.m.
    Status: Investigating
    Update: We experienced issues with our site this morning. Engineering is aware of the problem and working to identify the root cause. We will provide updates as soon as more information is available.

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Frequently Asked Questions - MyCase - Public

Is there a MyCase - Public outage?
The current status of MyCase - Public is: Systems Active
Where can I find the official status page of MyCase - Public?
The official status page for MyCase - Public is here
How can I get notified if MyCase - Public is down or experiencing an outage?
To get notified of any status changes to MyCase - Public, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of MyCase - Public every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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