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Is there an MyCase - Public outage?

MyCase - Public status: Systems Active

Last checked: a minute ago

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MyCase - Public outages and incidents

Outage and incident data over the last 30 days for MyCase - Public.

There have been 1 outages or incidents for MyCase - Public in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for MyCase - Public

Outlogger tracks the status of these components for Xero:

Integrations Active
Mobile Applications Active
MyCase Active
MyCase Credit Card Payments Active
MyCase eCheck Payments Active
Recent Activity, History and Notification Emails Active
Component Status
Integrations Active
Mobile Applications Active
MyCase Active
MyCase Credit Card Payments Active
MyCase eCheck Payments Active
Recent Activity, History and Notification Emails Active

Latest MyCase - Public outages and incidents.

View the latest incidents for MyCase - Public and check for official updates:

Updates:

  • Time: April 13, 2021, 6:14 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 13, 2021, 5:24 p.m.
    Status: Monitoring
    Update: MyCase access has been restored; we will continue to monitor performance.
  • Time: April 13, 2021, 5:01 p.m.
    Status: Identified
    Update: We’re aware that MyCase is currently unavailable, our engineers are working to deploy a solution for this issue.
  • Time: April 13, 2021, 4:39 p.m.
    Status: Monitoring
    Update: We have implemented a fix and access to MyCase has been restored. We continue to monitor performance.
  • Time: April 13, 2021, 4:31 p.m.
    Status: Identified
    Update: We continue working to restore service; the issue has been identified and our team is working to deploy a solution.
  • Time: April 13, 2021, 3:56 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: April 13, 2021, 3:56 p.m.
    Status: Identified
    Update: Our engineers have identified the issue and we're working to restore access as soon as possible.
  • Time: April 13, 2021, 3:30 p.m.
    Status: Investigating
    Update: We experienced issues with our site this morning. Engineering is aware of the problem and working to identify the root cause. We will provide updates as soon as more information is available.

Updates:

  • Time: Dec. 31, 2020, 4:51 p.m.
    Status: Resolved
    Update: The MyCase service has been fully restored. Thank you for your patience.
  • Time: Dec. 31, 2020, 4:34 p.m.
    Status: Investigating
    Update: We experienced issues with our site this morning. Engineering is aware of the problem and working to identify the root cause. We will provide updates as soon as more information is available.

Updates:

  • Time: Dec. 31, 2020, 4:51 p.m.
    Status: Resolved
    Update: The MyCase service has been fully restored. Thank you for your patience.
  • Time: Dec. 31, 2020, 4:34 p.m.
    Status: Investigating
    Update: We experienced issues with our site this morning. Engineering is aware of the problem and working to identify the root cause. We will provide updates as soon as more information is available.

Updates:

  • Time: Aug. 25, 2020, 3:03 p.m.
    Status: Resolved
    Update: The issue has been resolved. We apologize for the inconvenience and appreciate your patience as we worked to resolve the issue.
  • Time: Aug. 25, 2020, 3:01 p.m.
    Status: Investigating
    Update: The issue has been resolved. We apologize for the inconvenience and appreciate your patience as we worked to resolve the issue.
  • Time: Aug. 25, 2020, 2:47 p.m.
    Status: Investigating
    Update: Some users may not be able to log into the client portal due to the email link not working properly. We are investigating this issue and working to return functionality as soon as possible. We will update this status as more information becomes available

Updates:

  • Time: Aug. 25, 2020, 3:03 p.m.
    Status: Resolved
    Update: The issue has been resolved. We apologize for the inconvenience and appreciate your patience as we worked to resolve the issue.
  • Time: Aug. 25, 2020, 3:01 p.m.
    Status: Investigating
    Update: The issue has been resolved. We apologize for the inconvenience and appreciate your patience as we worked to resolve the issue.
  • Time: Aug. 25, 2020, 2:47 p.m.
    Status: Investigating
    Update: Some users may not be able to log into the client portal due to the email link not working properly. We are investigating this issue and working to return functionality as soon as possible. We will update this status as more information becomes available

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Frequently Asked Questions - MyCase - Public

Is there a MyCase - Public outage?
The current status of MyCase - Public is: Systems Active
Where can I find the official status page of MyCase - Public?
The official status page for MyCase - Public is here
How can I get notified if MyCase - Public is down or experiencing an outage?
To get notified of any status changes to MyCase - Public, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of MyCase - Public every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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