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Is there an MyCase - Public outage?

MyCase - Public status: Systems Active

Last checked: 8 minutes ago

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MyCase - Public outages and incidents

Outage and incident data over the last 30 days for MyCase - Public.

There have been 1 outages or incidents for MyCase - Public in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for MyCase - Public

Outlogger tracks the status of these components for Xero:

Integrations Active
Mobile Applications Active
MyCase Active
MyCase Credit Card Payments Active
MyCase eCheck Payments Active
Recent Activity, History and Notification Emails Active
Component Status
Integrations Active
Mobile Applications Active
MyCase Active
MyCase Credit Card Payments Active
MyCase eCheck Payments Active
Recent Activity, History and Notification Emails Active

Latest MyCase - Public outages and incidents.

View the latest incidents for MyCase - Public and check for official updates:

Updates:

  • Time: Dec. 18, 2019, 3:41 a.m.
    Status: Resolved
    Update: eCheck service has been restored.
  • Time: Dec. 18, 2019, 2:42 a.m.
    Status: Identified
    Update: Our payments provider has acknowledged the outage and is working to correct the issue. We will continue to work with them to restore eCheck service as soon as possible.
  • Time: Dec. 18, 2019, 1:40 a.m.
    Status: Investigating
    Update: MyCase eCheck Payments are currently unavailable due to an issue with our third-party payments processor. We are working to restore eCheck functionality as quickly as possible, and will update this page as the situation develops.

Updates:

  • Time: Dec. 18, 2019, 3:41 a.m.
    Status: Resolved
    Update: eCheck service has been restored.
  • Time: Dec. 18, 2019, 2:42 a.m.
    Status: Identified
    Update: Our payments provider has acknowledged the outage and is working to correct the issue. We will continue to work with them to restore eCheck service as soon as possible.
  • Time: Dec. 18, 2019, 1:40 a.m.
    Status: Investigating
    Update: MyCase eCheck Payments are currently unavailable due to an issue with our third-party payments processor. We are working to restore eCheck functionality as quickly as possible, and will update this page as the situation develops.

Updates:

  • Time: Dec. 16, 2019, 7:09 p.m.
    Status: Resolved
    Update: Our Development Team has resolved the issue. Our teams will continue to monitor. Thank you for your patience while our teams worked to resolve this.
  • Time: Dec. 16, 2019, 6:58 p.m.
    Status: Identified
    Update: MyCase is currently experiencing some slowness. Our Development Team is aware of this issue and working as quickly as possible to resolve it. Please check back on this page, or subscribe to updates, and we will provide an update shortly.

Updates:

  • Time: Dec. 16, 2019, 7:09 p.m.
    Status: Resolved
    Update: Our Development Team has resolved the issue. Our teams will continue to monitor. Thank you for your patience while our teams worked to resolve this.
  • Time: Dec. 16, 2019, 6:58 p.m.
    Status: Identified
    Update: MyCase is currently experiencing some slowness. Our Development Team is aware of this issue and working as quickly as possible to resolve it. Please check back on this page, or subscribe to updates, and we will provide an update shortly.

Updates:

  • Time: Sept. 13, 2019, 9:14 p.m.
    Status: Resolved
    Update: The Client Portal is now functioning normally. We apologize for the inconvenience and appreciate your patience as we worked to resolve the issue.
  • Time: Sept. 13, 2019, 8:54 p.m.
    Status: Investigating
    Update: Some users may not be able to log into the client portal. We are investigating this issue and working to return functionality as soon as possible. We will update this status as more information becomes available

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Frequently Asked Questions - MyCase - Public

Is there a MyCase - Public outage?
The current status of MyCase - Public is: Systems Active
Where can I find the official status page of MyCase - Public?
The official status page for MyCase - Public is here
How can I get notified if MyCase - Public is down or experiencing an outage?
To get notified of any status changes to MyCase - Public, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of MyCase - Public every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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