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Is there an MyCase - Public outage?

MyCase - Public status: Systems Active

Last checked: 9 minutes ago

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MyCase - Public outages and incidents

Outage and incident data over the last 30 days for MyCase - Public.

There have been 1 outages or incidents for MyCase - Public in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for MyCase - Public

Outlogger tracks the status of these components for Xero:

Integrations Active
Mobile Applications Active
MyCase Active
MyCase Credit Card Payments Active
MyCase eCheck Payments Active
Recent Activity, History and Notification Emails Active
Component Status
Integrations Active
Mobile Applications Active
MyCase Active
MyCase Credit Card Payments Active
MyCase eCheck Payments Active
Recent Activity, History and Notification Emails Active

Latest MyCase - Public outages and incidents.

View the latest incidents for MyCase - Public and check for official updates:

Updates:

  • Time: Jan. 30, 2019, 2:58 p.m.
    Status: Resolved
    Update: The Client Portal is now functioning normally. We apologize for the inconvenience and appreciate your patience as we worked to resolve the issue.
  • Time: Jan. 30, 2019, 2:12 p.m.
    Status: Investigating
    Update: Users are currently not able to log into the client portal. We are investigating this issue and working to return functionality as soon as possible. We will update this status as more information becomes available

Updates:

  • Time: Jan. 30, 2019, 2:58 p.m.
    Status: Resolved
    Update: The Client Portal is now functioning normally. We apologize for the inconvenience and appreciate your patience as we worked to resolve the issue.
  • Time: Jan. 30, 2019, 2:12 p.m.
    Status: Investigating
    Update: Users are currently not able to log into the client portal. We are investigating this issue and working to return functionality as soon as possible. We will update this status as more information becomes available

Updates:

  • Time: Jan. 21, 2019, 5:48 p.m.
    Status: Resolved
    Update: Access to MyCase should be fully restored for all users. Please reach out to [email protected] if you continue to encounter any issues.
  • Time: Jan. 21, 2019, 5:47 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Jan. 21, 2019, 5:44 p.m.
    Status: Investigating
    Update: MyCase is currently experiencing some intermittent connection issues, and access to the system may be affected. Our Development Team is aware of the issue and working as quickly as possible to get this resolved. Please check back on this page, or subscribe to updates, and we will provide an update shortly.

Updates:

  • Time: Jan. 21, 2019, 5:48 p.m.
    Status: Resolved
    Update: Access to MyCase should be fully restored for all users. Please reach out to [email protected] if you continue to encounter any issues.
  • Time: Jan. 21, 2019, 5:47 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Jan. 21, 2019, 5:44 p.m.
    Status: Investigating
    Update: MyCase is currently experiencing some intermittent connection issues, and access to the system may be affected. Our Development Team is aware of the issue and working as quickly as possible to get this resolved. Please check back on this page, or subscribe to updates, and we will provide an update shortly.

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Frequently Asked Questions - MyCase - Public

Is there a MyCase - Public outage?
The current status of MyCase - Public is: Systems Active
Where can I find the official status page of MyCase - Public?
The official status page for MyCase - Public is here
How can I get notified if MyCase - Public is down or experiencing an outage?
To get notified of any status changes to MyCase - Public, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of MyCase - Public every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here