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Is there an New Relic outage?

New Relic status: Systems Active

Last checked: 7 minutes ago

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New Relic outages and incidents

Outage and incident data over the last 30 days for New Relic.

There have been 3 outages or incidents for New Relic in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for New Relic

Outlogger tracks the status of these components for Xero:

isNewUser Active
APM : Europe Active
Browser : Europe Active
Infrastructure : Europe Active
Logs : Europe Active
Mobile : Europe Active
NRQL : Europe Active
Serverless : Europe Active
Synthetics : Europe Active
APM : US Active
Browser : US Active
Infrastructure : US Active
Logs : US Active
Mobile : US Active
NRQL : US Active
Serverless : US Active
Synthetics : US Active
APM Agent : Europe Active
Browser Agent : Europe Active
Event API : Europe Active
Incident Intelligence API : Europe Active
Infrastructure Agent : Europe Active
Log API : Europe Active
Metric API : Europe Active
Mobile Agent : Europe Active
OTLP API : Europe Active
Synthetics : Europe Active
Trace API : Europe Active
APM Agent : US Active
Browser Agent : US Active
Event API : US Active
Incident Intelligence API : US Active
Infrastructure Agent : US Active
Log API : US Active
Metric API : US Active
Mobile Agent : US Active
OTLP API : US Active
Synthetics : US Active
Trace API : US Active
Alerts : Europe Active
APM : Europe Active
Auto-Telemetry with Pixie : Europe Active
AWS Lambda Integration : Europe Active
Browser : Europe Active
Dashboards : Europe Active
Incident Intelligence : Europe Active
Infrastructure : Europe Active
Infrastructure Integrations : Europe Active
Logs : Europe Active
Lookout : Europe Active
Mobile : Europe Active
Open Instrumentation : Europe Active
Proactive Detection : Europe Active
Serverless : Europe Active
Synthetics : Europe Active
Alerts : US Active
APM : US Active
Auto-Telemetry with Pixie : US Active
AWS Lambda Integration : US Active
Browser : US Active
Dashboards : US Active
Incident Intelligence : US Active
Infrastructure Integrations : US Active
Infrastructure : US Active
Logs : US Active
Lookout : US Active
Mobile : US Active
Open Instrumentation : US Active
Proactive Detection : US Active
Serverless : US Active
Synthetics : US Active
Component Status
isNewUser Active
Active
APM : Europe Active
Browser : Europe Active
Infrastructure : Europe Active
Logs : Europe Active
Mobile : Europe Active
NRQL : Europe Active
Serverless : Europe Active
Synthetics : Europe Active
Active
APM : US Active
Browser : US Active
Infrastructure : US Active
Logs : US Active
Mobile : US Active
NRQL : US Active
Serverless : US Active
Synthetics : US Active
Active
APM Agent : Europe Active
Browser Agent : Europe Active
Event API : Europe Active
Incident Intelligence API : Europe Active
Infrastructure Agent : Europe Active
Log API : Europe Active
Metric API : Europe Active
Mobile Agent : Europe Active
OTLP API : Europe Active
Synthetics : Europe Active
Trace API : Europe Active
Active
APM Agent : US Active
Browser Agent : US Active
Event API : US Active
Incident Intelligence API : US Active
Infrastructure Agent : US Active
Log API : US Active
Metric API : US Active
Mobile Agent : US Active
OTLP API : US Active
Synthetics : US Active
Trace API : US Active
Active
Alerts : Europe Active
APM : Europe Active
Auto-Telemetry with Pixie : Europe Active
AWS Lambda Integration : Europe Active
Browser : Europe Active
Dashboards : Europe Active
Incident Intelligence : Europe Active
Infrastructure : Europe Active
Infrastructure Integrations : Europe Active
Logs : Europe Active
Lookout : Europe Active
Mobile : Europe Active
Open Instrumentation : Europe Active
Proactive Detection : Europe Active
Serverless : Europe Active
Synthetics : Europe Active
Active
Alerts : US Active
APM : US Active
Auto-Telemetry with Pixie : US Active
AWS Lambda Integration : US Active
Browser : US Active
Dashboards : US Active
Incident Intelligence : US Active
Infrastructure Integrations : US Active
Infrastructure : US Active
Logs : US Active
Lookout : US Active
Mobile : US Active
Open Instrumentation : US Active
Proactive Detection : US Active
Serverless : US Active
Synthetics : US Active

Latest New Relic outages and incidents.

View the latest incidents for New Relic and check for official updates:

Updates:

  • Time: Sept. 5, 2023, 6:37 p.m.
    Status: Resolved
    Update: Between 17:00 UTC and 18:34 UTC on September 5th, some customers in the US and EU regions may have experienced receiving errors when attempting to view trace details within the UI. We have investigated and resolved this service interruption and impacted services have returned to normal operations.
  • Time: Sept. 5, 2023, 6:08 p.m.
    Status: Investigating
    Update: We are investigating an issue where some customers in the US and EU regions may be receiving errors when attempting to view trace details in the UI.

Updates:

  • Time: Aug. 27, 2023, 4:46 a.m.
    Status: Resolved
    Update: Between approximately 14:30 UTC on August 26th and 03:59 UTC on August 27th, some customers in the US region may have experienced missing, delayed, or false alert notifications. We investigated and resolved this interruption. Impacted services have returned to normal operation.
  • Time: Aug. 27, 2023, 4:17 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Aug. 27, 2023, 3:20 a.m.
    Status: Identified
    Update: We are continuing to work toward resolution on this issue.
  • Time: Aug. 27, 2023, 1:45 a.m.
    Status: Identified
    Update: We are continuing to work toward resolution on this issue.
  • Time: Aug. 27, 2023, 12:23 a.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Aug. 26, 2023, 11:10 p.m.
    Status: Identified
    Update: Some customers in the US region may be experiencing delayed or missing alert notifications, as well as intermittent false positive alerts. We are still actively engaged on this issue. Our teams have scaled the system and tried to reduce traffic where appropriate, as well as implemented additional targeted monitoring to assist with the investigation.
  • Time: Aug. 26, 2023, 10 p.m.
    Status: Identified
    Update: We are still investigating this interruption. Some customers in the US region may be experiencing delayed or missing alert notifications, as well as intermittent false positive alerts.
  • Time: Aug. 26, 2023, 8:49 p.m.
    Status: Identified
    Update: We are continuing to investigate an issue with alerts. Some customers in the US region may be experiencing delayed or missing alert notifications, as well as intermittent false positive alerts. We have engaged all necessary resources and have completed various actions to reduce or mitigate impact while we work to identify the root cause for the interruption.
  • Time: Aug. 26, 2023, 8:18 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Aug. 26, 2023, 7:47 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Aug. 26, 2023, 7:17 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Aug. 26, 2023, 6:45 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Aug. 26, 2023, 6:10 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Aug. 26, 2023, 5:39 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Aug. 26, 2023, 5:06 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.
  • Time: Aug. 26, 2023, 4:58 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Aug. 26, 2023, 4:10 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Aug. 26, 2023, 3:56 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Aug. 26, 2023, 3:48 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Aug. 26, 2023, 3:31 p.m.
    Status: Investigating
    Update: We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.

Updates:

  • Time: Aug. 18, 2023, 5:57 p.m.
    Status: Resolved
    Update: Between 16:51 UTC and 17:21 UTC on August 18th, some customers in the US region may have experienced delayed or missing alert notifications for all data sources. To prevent our customers from receiving a high volume of false-positive alert notifications during this interruption, alerts were temporarily suppressed for applicable customers between 16:58 UTC and 17:21 UTC. We have investigated and resolved this service interruption and impacted services have returned to normal operations.
  • Time: Aug. 18, 2023, 5:26 p.m.
    Status: Monitoring
    Update: We're seeing some improvement for alert notifications and are continuing to monitor as impacted services recover. Some customers may continue to experience some delayed or missing alert notifications as services return to normal operation.
  • Time: Aug. 18, 2023, 5:03 p.m.
    Status: Investigating
    Update: We are investigating an issue impacting alerting. Some customers in the US region may experience delayed or missing alert notifications for all data sources.
  • Time: Aug. 18, 2023, 4:59 p.m.
    Status: Investigating
    Update: We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.

Updates:

  • Time: Aug. 17, 2023, 6:05 p.m.
    Status: Resolved
    Update: Between 17:15 UTC and 17:55 UTC on August 17th, some customers in the US region may have experienced delayed or missing alert notifications. We have investigated and resolved this service interruption and impacted services have returned to normal operations.
  • Time: Aug. 17, 2023, 5:52 p.m.
    Status: Investigating
    Update: We're investigating an issue impacting alerting. Some customers in the US region may be experiencing delayed or missing alert notifications.
  • Time: Aug. 17, 2023, 5:49 p.m.
    Status: Investigating
    Update: We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.

Updates:

  • Time: Aug. 17, 2023, 4:14 a.m.
    Status: Resolved
    Update: Between 02:21 UTC and 03:47 UTC on August 17th, some customers in the US region may have experienced delay or dropped alerts for alert notifications, and possible delays in distributed trace data. To prevent our customers from receiving a high volume of false-positive alert notifications during this interruption, alerts were temporarily suppressed for applicable customers between 02:55 UTC and 03:49UTC. We have investigated and resolved this service interruption and impacted services have returned to normal operations.
  • Time: Aug. 17, 2023, 3:47 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Aug. 17, 2023, 3:38 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Aug. 17, 2023, 3:18 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Aug. 17, 2023, 3:08 a.m.
    Status: Investigating
    Update: We are investigating an issue that may impact Alerts for customer accounts in the US region.

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Frequently Asked Questions - New Relic

Is there a New Relic outage?
The current status of New Relic is: Systems Active
Where can I find the official status page of New Relic?
The official status page for New Relic is here
How can I get notified if New Relic is down or experiencing an outage?
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What does New Relic do?
New Relic is an all-in-one observability platform for engineers to monitor, debug, and improve their entire stack. Sign up for free, no credit card required.