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Is there an New Relic outage?

New Relic status: Systems Active

Last checked: 54 seconds ago

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New Relic outages and incidents

Outage and incident data over the last 30 days for New Relic.

There have been 3 outages or incidents for New Relic in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for New Relic

Outlogger tracks the status of these components for Xero:

isNewUser Active
APM : Europe Active
Browser : Europe Active
Infrastructure : Europe Active
Logs : Europe Active
Mobile : Europe Active
NRQL : Europe Active
Serverless : Europe Active
Synthetics : Europe Active
APM : US Active
Browser : US Active
Infrastructure : US Active
Logs : US Active
Mobile : US Active
NRQL : US Active
Serverless : US Active
Synthetics : US Active
APM Agent : Europe Active
Browser Agent : Europe Active
Event API : Europe Active
Incident Intelligence API : Europe Active
Infrastructure Agent : Europe Active
Log API : Europe Active
Metric API : Europe Active
Mobile Agent : Europe Active
OTLP API : Europe Active
Synthetics : Europe Active
Trace API : Europe Active
APM Agent : US Active
Browser Agent : US Active
Event API : US Active
Incident Intelligence API : US Active
Infrastructure Agent : US Active
Log API : US Active
Metric API : US Active
Mobile Agent : US Active
OTLP API : US Active
Synthetics : US Active
Trace API : US Active
Alerts : Europe Active
APM : Europe Active
Auto-Telemetry with Pixie : Europe Active
AWS Lambda Integration : Europe Active
Browser : Europe Active
Dashboards : Europe Active
Incident Intelligence : Europe Active
Infrastructure : Europe Active
Infrastructure Integrations : Europe Active
Logs : Europe Active
Lookout : Europe Active
Mobile : Europe Active
Open Instrumentation : Europe Active
Proactive Detection : Europe Active
Serverless : Europe Active
Synthetics : Europe Active
Alerts : US Active
APM : US Active
Auto-Telemetry with Pixie : US Active
AWS Lambda Integration : US Active
Browser : US Active
Dashboards : US Active
Incident Intelligence : US Active
Infrastructure Integrations : US Active
Infrastructure : US Active
Logs : US Active
Lookout : US Active
Mobile : US Active
Open Instrumentation : US Active
Proactive Detection : US Active
Serverless : US Active
Synthetics : US Active
Component Status
isNewUser Active
Active
APM : Europe Active
Browser : Europe Active
Infrastructure : Europe Active
Logs : Europe Active
Mobile : Europe Active
NRQL : Europe Active
Serverless : Europe Active
Synthetics : Europe Active
Active
APM : US Active
Browser : US Active
Infrastructure : US Active
Logs : US Active
Mobile : US Active
NRQL : US Active
Serverless : US Active
Synthetics : US Active
Active
APM Agent : Europe Active
Browser Agent : Europe Active
Event API : Europe Active
Incident Intelligence API : Europe Active
Infrastructure Agent : Europe Active
Log API : Europe Active
Metric API : Europe Active
Mobile Agent : Europe Active
OTLP API : Europe Active
Synthetics : Europe Active
Trace API : Europe Active
Active
APM Agent : US Active
Browser Agent : US Active
Event API : US Active
Incident Intelligence API : US Active
Infrastructure Agent : US Active
Log API : US Active
Metric API : US Active
Mobile Agent : US Active
OTLP API : US Active
Synthetics : US Active
Trace API : US Active
Active
Alerts : Europe Active
APM : Europe Active
Auto-Telemetry with Pixie : Europe Active
AWS Lambda Integration : Europe Active
Browser : Europe Active
Dashboards : Europe Active
Incident Intelligence : Europe Active
Infrastructure : Europe Active
Infrastructure Integrations : Europe Active
Logs : Europe Active
Lookout : Europe Active
Mobile : Europe Active
Open Instrumentation : Europe Active
Proactive Detection : Europe Active
Serverless : Europe Active
Synthetics : Europe Active
Active
Alerts : US Active
APM : US Active
Auto-Telemetry with Pixie : US Active
AWS Lambda Integration : US Active
Browser : US Active
Dashboards : US Active
Incident Intelligence : US Active
Infrastructure Integrations : US Active
Infrastructure : US Active
Logs : US Active
Lookout : US Active
Mobile : US Active
Open Instrumentation : US Active
Proactive Detection : US Active
Serverless : US Active
Synthetics : US Active

Latest New Relic outages and incidents.

View the latest incidents for New Relic and check for official updates:

Updates:

  • Time: Aug. 11, 2023, 5:23 p.m.
    Status: Resolved
    Update: Between 15:05 UTC and 16:55 UTC on August 11th, some customers in the US region may have experienced delays for synthetics checks results and delayed or missing synthetics-related alert notifications. We have investigated and resolved this service interruption and impacted services have returned to normal operations.
  • Time: Aug. 11, 2023, 4:57 p.m.
    Status: Investigating
    Update: We are continuing to investigate latency in the synthetics processing pipeline contributing to delayed synthetics check results and related alert notifications.
  • Time: Aug. 11, 2023, 4:27 p.m.
    Status: Investigating
    Update: Some customers in the US region may experience delays for synthetics checks results and delayed or missing synthetics-related alert notifications.
  • Time: Aug. 11, 2023, 4:26 p.m.
    Status: Investigating
    Update: We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.

Updates:

  • Time: Aug. 11, 2023, 11:48 a.m.
    Status: Resolved
    Update: Between 10:29 UTC and 11:30 UTC on August 11th, 2023, some customers in the US region may have experienced 503 errors when sending data to New Relic. We resolved an issue with data ingest and impacted services have returned to normal operation. Alert notifications during these times may be missing or delayed.
  • Time: Aug. 11, 2023, 11:38 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Aug. 11, 2023, 11:09 a.m.
    Status: Investigating
    Update: We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.

Updates:

  • Time: Aug. 10, 2023, 11:28 p.m.
    Status: Resolved
    Update: Between 22:30 UTC and 23:20 UTC on August 10th, some customers in the US region may have experienced latency for incident and issue creation and delayed or missing alert notifications. We have investigated and resolved this service interruption and impacted services have returned to normal operation.
  • Time: Aug. 10, 2023, 11:09 p.m.
    Status: Investigating
    Update: We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.

Updates:

  • Time: Aug. 8, 2023, 7:17 p.m.
    Status: Resolved
    Update: Between 18:28 UTC and 19:00 UTC on August 8th, some customers in the US and EU regions may have encountered errors when attempting to log in to the New Relic platform or load some pages in the UI.   We have investigated and resolved this issue and the above services have returned to normal operation.
  • Time: Aug. 8, 2023, 7:04 p.m.
    Status: Monitoring
    Update: Some customers may notice recovery of affected services at this time, including login and UI. Some customers may continue to experience residual issues loading UI elements while services return to normal operation.
  • Time: Aug. 8, 2023, 6:49 p.m.
    Status: Investigating
    Update: Some customers in the US and EU regions may be encountering errors when attempting to log in to the New Relic platform or load some pages in the UI.
  • Time: Aug. 8, 2023, 6:38 p.m.
    Status: Investigating
    Update: We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.

Updates:

  • Time: Aug. 6, 2023, 9:48 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 6, 2023, 9:48 a.m.
    Status: Investigating
    Update: Between 08:20 and 09:39 UTC on Sunday, August 6, some customers in the US region may have experienced delayed Alert Notifications. We have investigated and resolved this service interruption and impacted services have returned to normal operations.
  • Time: Aug. 6, 2023, 9:47 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Aug. 6, 2023, 9:23 a.m.
    Status: Investigating
    Update: We are investigating an issue that may impact Alerts for customer accounts in the US region.
  • Time: Aug. 6, 2023, 9:02 a.m.
    Status: Investigating
    Update: We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.

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Frequently Asked Questions - New Relic

Is there a New Relic outage?
The current status of New Relic is: Systems Active
Where can I find the official status page of New Relic?
The official status page for New Relic is here
How can I get notified if New Relic is down or experiencing an outage?
To get notified of any status changes to New Relic, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of New Relic every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does New Relic do?
New Relic is an all-in-one observability platform for engineers to monitor, debug, and improve their entire stack. Sign up for free, no credit card required.

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