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Is there an NinjaCat outage?

NinjaCat status: Systems Active

Last checked: 3 minutes ago

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NinjaCat outages and incidents

Outage and incident data over the last 30 days for NinjaCat.

There have been 1 outages or incidents for NinjaCat in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for NinjaCat

Outlogger tracks the status of these components for Xero:

Campaign Monitoring Active
Integrations Active
NinjaCat Agency Management Open API Active
NinjaTrack Active
Reporting Active
Test Component Active
Component Status
Campaign Monitoring Active
Integrations Active
NinjaCat Agency Management Open API Active
NinjaTrack Active
Reporting Active
Active
Test Component Active

Latest NinjaCat outages and incidents.

View the latest incidents for NinjaCat and check for official updates:

Updates:

  • Time: March 7, 2023, 6:34 p.m.
    Status: Resolved
    Update: We processed through our data ingestion queue and have validated that reports completed after some delays. We have validated that data ingest and reporting is working as expected. Note that have an upcoming maintenance related downtime window and we will continue to look for performance improvements across the platform. Thank you for your patience.
  • Time: March 7, 2023, 12:38 a.m.
    Status: Monitoring
    Update: We are continuing to monitor data ingestion and report processing performance. Thank you for your patience.
  • Time: March 6, 2023, 8:32 p.m.
    Status: Monitoring
    Update: We're aware of slow data ingest and report processing. We have identified a backlog of queued work and are monitoring it. Customers may see reports that are slow to finish while we gather and ingest data. We'll provide an update as soon as possible.

Updates:

  • Time: March 7, 2023, 6:34 p.m.
    Status: Resolved
    Update: We processed through our data ingestion queue and have validated that reports completed after some delays. We have validated that data ingest and reporting is working as expected. Note that have an upcoming maintenance related downtime window and we will continue to look for performance improvements across the platform. Thank you for your patience.
  • Time: March 7, 2023, 12:38 a.m.
    Status: Monitoring
    Update: We are continuing to monitor data ingestion and report processing performance. Thank you for your patience.
  • Time: March 6, 2023, 8:32 p.m.
    Status: Monitoring
    Update: We're aware of slow data ingest and report processing. We have identified a backlog of queued work and are monitoring it. Customers may see reports that are slow to finish while we gather and ingest data. We'll provide an update as soon as possible.

Updates:

  • Time: Feb. 9, 2023, 3:17 p.m.
    Status: Resolved
    Update: Users may see GMB quota errors, and we are working on a longer term resolution that is part of our product roadmap. Please contact NinjaCat support or account management if you have further questions or continue to see GMB errors going forward.
  • Time: Feb. 9, 2023, 3:17 p.m.
    Status: Resolved
    Update: Users may see GMB quota errors, and we are working on a longer term resolution that is part of our product roadmap. Please contact NinjaCat support or account management if you have further questions or continue to see GMB errors going forward.
  • Time: Feb. 9, 2023, 3:17 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Feb. 9, 2023, 3:17 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Feb. 9, 2023, 3:17 p.m.
    Status: Monitoring
    Update: We've worked with Google to increase our Google My Business quota limits, and are continuing to monitor quota limit rates. Thank you for your patience while we worked to resolve this.
  • Time: Feb. 9, 2023, 3:17 p.m.
    Status: Monitoring
    Update: We've worked with Google to increase our Google My Business quota limits, and are continuing to monitor quota limit rates. Thank you for your patience while we worked to resolve this.
  • Time: Feb. 8, 2023, 4:40 a.m.
    Status: Monitoring
    Update: We’re continuing to investigate a long term solution. We are successfully pulling data from GMB APIs, but reports may be slow to process if they are using GMB data.
  • Time: Feb. 8, 2023, 4:40 a.m.
    Status: Monitoring
    Update: We’re continuing to investigate a long term solution. We are successfully pulling data from GMB APIs, but reports may be slow to process if they are using GMB data.
  • Time: Feb. 7, 2023, 4:23 p.m.
    Status: Identified
    Update: We’ve identified an issue with quota limits on our recently updated Google My Business (GMB) integration. Users may see quota errors when using GMB data in reports and dashboards. Other Google integrations and APIs are not affected. We are working on a resolution and will have an update as soon as possible.
  • Time: Feb. 7, 2023, 4:23 p.m.
    Status: Identified
    Update: We’ve identified an issue with quota limits on our recently updated Google My Business (GMB) integration. Users may see quota errors when using GMB data in reports and dashboards. Other Google integrations and APIs are not affected. We are working on a resolution and will have an update as soon as possible.

Updates:

  • Time: Dec. 22, 2022, 3:42 a.m.
    Status: Resolved
    Update: This incident has been resolved. Data ingest and storage is back to normal. Users may see delays in dashboard or report rendering as the system clears out queues. If you continue to see issues or have questions, please contact NinjaCat support.
  • Time: Dec. 22, 2022, 3:14 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Dec. 22, 2022, 1:27 a.m.
    Status: Identified
    Update: We are continuing to work towards a resolution. We've deployed changes and are in the process of working through additional changes that we believe will resolve the incident.
  • Time: Dec. 21, 2022, 8:51 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Dec. 21, 2022, 7:28 p.m.
    Status: Identified
    Update: We have identified an issue that is resulting in delayed data ingestion. Data is being retrieved but is waiting on internal systems before being available. Reports may be slow to generate or may timeout while fetching data.

Updates:

  • Time: Dec. 22, 2022, 3:42 a.m.
    Status: Resolved
    Update: This incident has been resolved. Data ingest and storage is back to normal. Users may see delays in dashboard or report rendering as the system clears out queues. If you continue to see issues or have questions, please contact NinjaCat support.
  • Time: Dec. 22, 2022, 3:14 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Dec. 22, 2022, 1:27 a.m.
    Status: Identified
    Update: We are continuing to work towards a resolution. We've deployed changes and are in the process of working through additional changes that we believe will resolve the incident.
  • Time: Dec. 21, 2022, 8:51 p.m.
    Status: Identified
    Update: We are continuing to work on a fix for this issue.
  • Time: Dec. 21, 2022, 7:28 p.m.
    Status: Identified
    Update: We have identified an issue that is resulting in delayed data ingestion. Data is being retrieved but is waiting on internal systems before being available. Reports may be slow to generate or may timeout while fetching data.

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Frequently Asked Questions - NinjaCat

Is there a NinjaCat outage?
The current status of NinjaCat is: Systems Active
Where can I find the official status page of NinjaCat?
The official status page for NinjaCat is here
How can I get notified if NinjaCat is down or experiencing an outage?
To get notified of any status changes to NinjaCat, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of NinjaCat every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does NinjaCat do?
This service offers digital marketing performance management, reporting, monitoring, and call tracking for brands, agencies, and media companies. A free demo is available for sign-up.

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