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Is there an NinjaCat outage?

NinjaCat status: Systems Active

Last checked: 17 seconds ago

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NinjaCat outages and incidents

Outage and incident data over the last 30 days for NinjaCat.

There have been 1 outages or incidents for NinjaCat in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for NinjaCat

Outlogger tracks the status of these components for Xero:

Campaign Monitoring Active
Integrations Active
NinjaCat Agency Management Open API Active
NinjaTrack Active
Reporting Active
Test Component Active
Component Status
Campaign Monitoring Active
Integrations Active
NinjaCat Agency Management Open API Active
NinjaTrack Active
Reporting Active
Active
Test Component Active

Latest NinjaCat outages and incidents.

View the latest incidents for NinjaCat and check for official updates:

Updates:

  • Time: June 15, 2022, 9:27 p.m.
    Status: Resolved
    Update: We have resolved any issues and have begun follow up investigation into root causes. Please contact our support team if you continue to see errors or have issues using NinjaCat.
  • Time: June 15, 2022, 6:01 p.m.
    Status: Monitoring
    Update: Systems have resumed normal operations and we'll continue to monitor performance.
  • Time: June 15, 2022, 5:48 p.m.
    Status: Monitoring
    Update: We've reduced load on our backend system and are monitoring to validate the system is returning to normal operations.
  • Time: June 15, 2022, 5:01 p.m.
    Status: Investigating
    Update: Users may see errors or timeouts when navigating through NinjaCat. We're investigating additional load being placed on our backend systems.

Updates:

  • Time: June 14, 2022, 7:54 p.m.
    Status: Resolved
    Update: We've resolved the issue. Customers should no longer be seeing errors navigating NinjaCat or while viewing reports.
  • Time: June 14, 2022, 6:58 p.m.
    Status: Monitoring
    Update: We've resolved issues with extraneous database load and are monitoring the system to see if further changes are required.
  • Time: June 14, 2022, 6:36 p.m.
    Status: Investigating
    Update: We've identified the issue and are taking steps to resolve.
  • Time: June 14, 2022, 6:32 p.m.
    Status: Investigating
    Update: We're aware that users may be seeing errors while navigating through NinjaCat or while viewing reports. We're investigating the issue and trying to identify the cause. We'll update as soon as possible.

Updates:

  • Time: June 14, 2022, 7:54 p.m.
    Status: Resolved
    Update: We've resolved the issue. Customers should no longer be seeing errors navigating NinjaCat or while viewing reports.
  • Time: June 14, 2022, 6:58 p.m.
    Status: Monitoring
    Update: We've resolved issues with extraneous database load and are monitoring the system to see if further changes are required.
  • Time: June 14, 2022, 6:36 p.m.
    Status: Investigating
    Update: We've identified the issue and are taking steps to resolve.
  • Time: June 14, 2022, 6:32 p.m.
    Status: Investigating
    Update: We're aware that users may be seeing errors while navigating through NinjaCat or while viewing reports. We're investigating the issue and trying to identify the cause. We'll update as soon as possible.

Updates:

  • Time: May 25, 2022, 5:53 p.m.
    Status: Resolved
    Update: We have resolved the issue and have identified potential performance improvements that will be prioritized as part of our product development process.
  • Time: May 25, 2022, 2:56 p.m.
    Status: Monitoring
    Update: We've identified the issue and have stopped processes that were putting extraneous load on one of our tables. We'll continue monitoring and validate that the fix has resolved the issue.
  • Time: May 25, 2022, 2:47 p.m.
    Status: Investigating
    Update: Customers using email data sources may be unable to edit their mappings. The email mapping modal may be extremely slow to load. We are investigating and will update as soon as we have more information.

Updates:

  • Time: May 25, 2022, 5:53 p.m.
    Status: Resolved
    Update: We have resolved the issue and have identified potential performance improvements that will be prioritized as part of our product development process.
  • Time: May 25, 2022, 2:56 p.m.
    Status: Monitoring
    Update: We've identified the issue and have stopped processes that were putting extraneous load on one of our tables. We'll continue monitoring and validate that the fix has resolved the issue.
  • Time: May 25, 2022, 2:47 p.m.
    Status: Investigating
    Update: Customers using email data sources may be unable to edit their mappings. The email mapping modal may be extremely slow to load. We are investigating and will update as soon as we have more information.

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Frequently Asked Questions - NinjaCat

Is there a NinjaCat outage?
The current status of NinjaCat is: Systems Active
Where can I find the official status page of NinjaCat?
The official status page for NinjaCat is here
How can I get notified if NinjaCat is down or experiencing an outage?
To get notified of any status changes to NinjaCat, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of NinjaCat every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does NinjaCat do?
This service offers digital marketing performance management, reporting, monitoring, and call tracking for brands, agencies, and media companies. A free demo is available for sign-up.

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