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Is there an Northpass outage?

Northpass status: Systems Active

Last checked: 2 minutes ago

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Northpass outages and incidents

Outage and incident data over the last 30 days for Northpass.

There have been 0 outages or incidents for Northpass in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Northpass

Outlogger tracks the status of these components for Xero:

Northpass App - AWS Active
Northpass App - Azure Active
Shopify API & Mobile Active
SendGrid API Active
SendGrid Event Webhook Active
SendGrid SMTP Active
Wistia App Active
Wistia Embeds Active
Wistia Encoding Active
Wistia Stats Active
Wistia Uploads Active
Component Status
Northpass App - AWS Active
Northpass App - Azure Active
Shopify API & Mobile Active
Active
SendGrid API Active
SendGrid Event Webhook Active
SendGrid SMTP Active
Active
Wistia App Active
Wistia Embeds Active
Wistia Encoding Active
Wistia Stats Active
Wistia Uploads Active

Latest Northpass outages and incidents.

View the latest incidents for Northpass and check for official updates:

Updates:

  • Time: Sept. 6, 2023, 3:05 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 6, 2023, 2:29 p.m.
    Status: Identified
    Update: We are aware and have identified an issue that is causing the application to sometimes fail. We are actively working to resolve the issue and expect to have this resolved shortly.

Updates:

  • Time: Aug. 30, 2023, 2:30 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 30, 2023, 2:14 a.m.
    Status: Monitoring
    Update: Our sub-processor has implemented a fix and is now monitoring the results. We can see that content is loading expectedly again. We will also be monitoring this situation further.
  • Time: Aug. 30, 2023, 2:03 a.m.
    Status: Identified
    Update: Our sub-processor has identified the issue and is now working on a resolution.
  • Time: Aug. 30, 2023, 1:29 a.m.
    Status: Identified
    Update: We are still waiting on our sub-processor to identify and fix the issue. Courses still work, but course images, academy logos, and some other content will not load.
  • Time: Aug. 30, 2023, 12:23 a.m.
    Status: Identified
    Update: One of our sub-processors is experiencing issues, and it is impacting our ability to serve content. We have contacted them and are awaiting a resolution.

Updates:

  • Time: May 30, 2023, 12:17 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 30, 2023, 11:16 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: May 30, 2023, 10:33 a.m.
    Status: Investigating
    Update: We are currently experiencing an application outage. Our team is currently investigating the issue.

Updates:

  • Time: May 10, 2023, 2:07 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 10, 2023, 2:02 p.m.
    Status: Monitoring
    Update: The issue has been identified, and a change has been implemented. We are monitoring the situation.
  • Time: May 10, 2023, 1:58 p.m.
    Status: Investigating
    Update: We are investigating issues with sluggish performance and timeouts that may cause pages to fail.

Updates:

  • Time: April 27, 2023, 3:07 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 27, 2023, 11:39 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: April 27, 2023, 11:35 a.m.
    Status: Identified
    Update: We are currently experiencing an application outage. Our team is currently fixing the issue.

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Frequently Asked Questions - Northpass

Is there a Northpass outage?
The current status of Northpass is: Systems Active
Where can I find the official status page of Northpass?
The official status page for Northpass is here
How can I get notified if Northpass is down or experiencing an outage?
To get notified of any status changes to Northpass, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Northpass every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Northpass do?
Northpass is a platform that enables mid-market and enterprise companies to provide customer education programs. Discover more about this service today.

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