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Is there an OneSaas outage?

OneSaas status: Systems Active

Last checked: 9 minutes ago

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OneSaas outages and incidents

Outage and incident data over the last 30 days for OneSaas.

There have been 0 outages or incidents for OneSaas in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for OneSaas

Outlogger tracks the status of these components for Xero:

OneSaas Hub Active
OneSaas Syncs Active
Component Status
OneSaas Hub Active
OneSaas Syncs Active

Latest OneSaas outages and incidents.

View the latest incidents for OneSaas and check for official updates:

Updates:

  • Time: March 27, 2020, 6:43 a.m.
    Status: Resolved
    Update: A fix has been deployed and the issue with SSO and Provisioning has been resolved.
  • Time: March 27, 2020, 6:18 a.m.
    Status: Investigating
    Update: We have identified a potential cause and are working on a fix. We will continue to investigate further once this fix is deployed.
  • Time: March 27, 2020, 5:08 a.m.
    Status: Investigating
    Update: We continue to investigate the issue.
  • Time: March 27, 2020, 3:29 a.m.
    Status: Investigating
    Update: We are currently experiencing issues with SSO and Provisioning.

Updates:

  • Time: Sept. 14, 2019, 5:24 a.m.
    Status: Resolved
    Update: The incident has been resolved and access has been restored.
  • Time: Sept. 14, 2019, 5:17 a.m.
    Status: Investigating
    Update: We are currently investigating an issue with access to the OneSaas integrations. Automatic synchronizations should remain unaffected.

Updates:

  • Time: Sept. 12, 2019, 4 a.m.
    Status: Resolved
    Update: Syncs have all caught up. Resolved.
  • Time: Sept. 12, 2019, 2:44 a.m.
    Status: Monitoring
    Update: The issue has been identified and fixed. The syncs have started to catch up and we will continue to monitor.
  • Time: Sept. 12, 2019, 1:56 a.m.
    Status: Investigating
    Update: Synchronizations are running slower than expected and is under investigation.

Updates:

  • Time: Sept. 11, 2019, 4:01 a.m.
    Status: Resolved
    Update: A fix has been implemented. We are recovering all pending syncs. 14:45 Update: Syncs have all caught up
  • Time: Sept. 11, 2019, 3:23 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Sept. 11, 2019, 3:15 a.m.
    Status: Investigating
    Update: We are currently experiencing an issue with our syncs. Automatic and Manual Synchronizations are affected. We are aware of the issue and are investigating.

Updates:

  • Time: Sept. 5, 2019, 2:43 a.m.
    Status: Resolved
    Update: The issue has been resolved and the Shopify Integration should continue to run as normal.
  • Time: Sept. 5, 2019, 2:13 a.m.
    Status: Monitoring
    Update: A fix has been deployed and we are monitoring the results.
  • Time: Sept. 5, 2019, 12:49 a.m.
    Status: Identified
    Update: We have identified the root cause and a fix is in the works.
  • Time: Sept. 5, 2019, 12:16 a.m.
    Status: Identified
    Update: OneSaas is experiencing issues when communicating with the Shopify API. Our engineering team is in touch with Shopify to troubleshoot the problem. In the meantime, the integration from and to Shopify is affected.

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Frequently Asked Questions - OneSaas

Is there a OneSaas outage?
The current status of OneSaas is: Systems Active
Where can I find the official status page of OneSaas?
The official status page for OneSaas is here
How can I get notified if OneSaas is down or experiencing an outage?
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