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Is there an OneSaas outage?

OneSaas status: Systems Active

Last checked: 2 minutes ago

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OneSaas outages and incidents

Outage and incident data over the last 30 days for OneSaas.

There have been 0 outages or incidents for OneSaas in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for OneSaas

Outlogger tracks the status of these components for Xero:

OneSaas Hub Active
OneSaas Syncs Active
Component Status
OneSaas Hub Active
OneSaas Syncs Active

Latest OneSaas outages and incidents.

View the latest incidents for OneSaas and check for official updates:

Updates:

  • Time: Dec. 18, 2018, 9:14 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 18, 2018, 5:58 a.m.
    Status: Investigating
    Update: The DNS issue has been resolved. We'll keep monitoring.
  • Time: Dec. 18, 2018, 5:48 a.m.
    Status: Investigating
    Update: We are currently investigating an issue where the DNS for partners.onesaas.com does not correctly resolve and find our servers.

Updates:

  • Time: Sept. 4, 2018, 12:43 p.m.
    Status: Resolved
    Update: We have resolved the incident by moving over to our DR environment. We are operational with potential to have slow or degraded service and will continue to monitor. Our primary environment with Microsoft Azure is still impacted by the Azure incident initially caused by a lightning storm -- we will move back to the primary environment as soon as we get confirmation from Azure that the datacenter is fully back to normal operations.
  • Time: Sept. 4, 2018, 12:42 p.m.
    Status: Investigating
    Update: All issues have been resolved. Service is back to normal. We'll continue monitoring.
  • Time: Sept. 4, 2018, 12:42 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Sept. 4, 2018, 10:20 a.m.
    Status: Investigating
    Update: Microsoft Azure "Engineers are investigating reports of service issues in South Central US region. More information will be provided as it becomes available." OneSaas is currently preparing our DR environment.
  • Time: Sept. 4, 2018, 10:01 a.m.
    Status: Investigating
    Update: We are currently investigating an issue that stops customers to login to the OneSaas Portal.

Updates:

  • Time: July 24, 2018, 2:07 a.m.
    Status: Resolved
    Update: Performance has been normal for the last half hour, closing the incident.
  • Time: July 24, 2018, 1:33 a.m.
    Status: Monitoring
    Update: We have identified and corrected the issue that was affecting the performance of our services. We will continue to monitor the situation closely.
  • Time: July 24, 2018, 1:09 a.m.
    Status: Investigating
    Update: Following a new release, we noticed some performance degradation affecting some UI operations as well as slower syncs. We are investigating.

Updates:

  • Time: July 9, 2018, 5:18 a.m.
    Status: Resolved
    Update: The issue with the login subsystem has been found and corrected
  • Time: July 9, 2018, 3:51 a.m.
    Status: Investigating
    Update: We are experiencing issues related to the ability to log into the OneSaas platform. We are investigating. Note that the synchronizations are running as expected.

Updates:

  • Time: March 28, 2018, 7:20 a.m.
    Status: Resolved
    Update: A fix was deployed. Our engineers will keep monitoring.
  • Time: March 28, 2018, 7:12 a.m.
    Status: Identified
    Update: We have identified an issue with the WebHooks processing. Our engineers are working on a fix.
  • Time: March 28, 2018, 6:21 a.m.
    Status: Investigating
    Update: OneSaas Application and Portal are experiencing degraded performance with the application, SSO and Provisioning timing out.

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Frequently Asked Questions - OneSaas

Is there a OneSaas outage?
The current status of OneSaas is: Systems Active
Where can I find the official status page of OneSaas?
The official status page for OneSaas is here
How can I get notified if OneSaas is down or experiencing an outage?
To get notified of any status changes to OneSaas, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of OneSaas every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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