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Is there an OpenAI outage?

OpenAI status: Systems Active

Last checked: 2 minutes ago

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OpenAI outages and incidents

Outage and incident data over the last 30 days for OpenAI.

There have been 4 outages or incidents for OpenAI in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for OpenAI

Outlogger tracks the status of these components for Xero:

API Active
ChatGPT Active
Labs Active
Playground Active
Component Status
API Active
ChatGPT Active
Labs Active
Playground Active

Latest OpenAI outages and incidents.

View the latest incidents for OpenAI and check for official updates:

Updates:

  • Time: May 30, 2024, 6:30 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 30, 2024, 5:57 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: May 29, 2024, 5:28 p.m.
    Status: Resolved
    Update: Between 8:04 AM PT and 10:18 am PT today, some customers might have had trouble contacting OpenAI support through the help center. This issue has been resolved. OpenAI services including the API and ChatGPT were unaffected.
  • Time: May 29, 2024, 5:28 p.m.
    Status: Resolved
    Update: Between 8:04 AM PT and 10:18 am PT today, some customers might have had trouble contacting OpenAI support through the help center. This issue has been resolved. OpenAI services including the API and ChatGPT were unaffected.
  • Time: May 29, 2024, 4:34 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring.
  • Time: May 29, 2024, 4:34 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring.
  • Time: May 29, 2024, 3:40 p.m.
    Status: Identified
    Update: We're still seeing some impact to our support systems. As a temporary solution, customers looking to reach out to OpenAI Support can email [email protected].
  • Time: May 29, 2024, 3:24 p.m.
    Status: Investigating
    Update: Some customers cannot reach support services. We expect the situation to be remedied shortly.
  • Time: May 29, 2024, 3:24 p.m.
    Status: Investigating
    Update: Some customers cannot reach support services. We expect the situation to be remedied shortly.

Updates:

  • Time: May 24, 2024, 9:04 p.m.
    Status: Resolved
    Update: Between 11:18 AM PT and 1:10 PM PT today, we experienced an issue that impacted a subset of ChatGPT users who had not previously visited chatgpt.com. This resulted in them being unable to load ChatGPT. Our team identified and addressed the issue. All services are now operating normally. This incident is now resolved.
  • Time: May 24, 2024, 8:21 p.m.
    Status: Monitoring
    Update: We identified the cause of the issue, and rolled back. Previously impacted users should be able to refresh their pages to successfully use ChatGPT. We are continuing to monitor the results.
  • Time: May 24, 2024, 7:45 p.m.
    Status: Investigating
    Update: We're currently investigating an issue with chatgpt.com incorrectly redirecting to chat.openai.com, which fails to load.

Updates:

  • Time: May 24, 2024, 9:04 p.m.
    Status: Resolved
    Update: Between 11:18 AM PT and 1:10 PM PT today, we experienced an issue that impacted a subset of ChatGPT users who had not previously visited chatgpt.com. This resulted in them being unable to load ChatGPT. Our team identified and addressed the issue. All services are now operating normally. This incident is now resolved.
  • Time: May 24, 2024, 8:21 p.m.
    Status: Monitoring
    Update: We identified the cause of the issue, and rolled back. Previously impacted users should be able to refresh their pages to successfully use ChatGPT. We are continuing to monitor the results.
  • Time: May 24, 2024, 7:45 p.m.
    Status: Investigating
    Update: We're currently investigating an issue with chatgpt.com incorrectly redirecting to chat.openai.com, which fails to load.

Updates:

  • Time: May 24, 2024, 12:02 a.m.
    Status: Resolved
    Update: Between 3:14 AM PT and 4:16 PM PT today, we experienced a service disruption affecting API and ChatGPT users, resulting in increased latency and error rates. Our team identified and addressed the issue. All services are now operating normally. This incident is now resolved.
  • Time: May 23, 2024, 11:29 p.m.
    Status: Identified
    Update: We have identified the issue causing the increased latency and error rates. We are currently in the process of implementing a fix.
  • Time: May 23, 2024, 10:34 p.m.
    Status: Investigating
    Update: We're currently investigating an elevated level of errors affecting API and ChatGPT users.

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Frequently Asked Questions - OpenAI

Is there a OpenAI outage?
The current status of OpenAI is: Systems Active
Where can I find the official status page of OpenAI?
The official status page for OpenAI is here
How can I get notified if OpenAI is down or experiencing an outage?
To get notified of any status changes to OpenAI, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of OpenAI every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does OpenAI do?
The service aims to develop an artificial general intelligence that prioritizes safety and benefits for all of humanity.

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