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Is there an OpenAI outage?

OpenAI status: Systems Active

Last checked: 7 minutes ago

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OpenAI outages and incidents

Outage and incident data over the last 30 days for OpenAI.

There have been 4 outages or incidents for OpenAI in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for OpenAI

Outlogger tracks the status of these components for Xero:

API Active
ChatGPT Active
Labs Active
Playground Active
Component Status
API Active
ChatGPT Active
Labs Active
Playground Active

Latest OpenAI outages and incidents.

View the latest incidents for OpenAI and check for official updates:

Updates:

  • Time: May 8, 2024, 4:37 p.m.
    Status: Resolved
    Update: Between May 4th, 9:30PM PDT and May 7th, 10:15PM PDT we saw elevated error rates for file uploads on ChatGPT. We rolled out a fix and monitored for several hours. Error rates have returned to normal and this incident is now resolved.
  • Time: May 8, 2024, 6:58 a.m.
    Status: Monitoring
    Update: Error rates for file uploads on ChatGPT have returned to normal. We are continuing to monitor for any further issues.
  • Time: May 8, 2024, 3:16 a.m.
    Status: Monitoring
    Update: A mitigation is in place and we are now monitoring to ensure elevated errors uploading files in ChatGPT does not return.
  • Time: May 8, 2024, 2:11 a.m.
    Status: Identified
    Update: We have identified the issue causing the elevated file uploads in ChatGPT. We are currently developing a fix.
  • Time: May 8, 2024, 12:39 a.m.
    Status: Investigating
    Update: We noticed increasing errors during file uploads in ChatGPT yesterday. We are currently investigating the the issue. This is impacting ChatGPT and not the API.

Updates:

  • Time: May 7, 2024, 4:24 p.m.
    Status: Resolved
    Update: Between 7:45 AM PT and 8:40 AM PT today, some customers might have had trouble contacting OpenAI support through the help center. This issue has been resolved. OpenAI services including the API and ChatGPT were unaffected.
  • Time: May 7, 2024, 4:03 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: May 7, 2024, 3:43 p.m.
    Status: Identified
    Update: Some customers cannot reach support services, and we expect the situation to be remedied shortly. As a temporary solution, customers looking to reach out to OpenAI Support can email [email protected].

Updates:

  • Time: May 7, 2024, 4:24 p.m.
    Status: Resolved
    Update: Between 7:45 AM PT and 8:40 AM PT today, some customers might have had trouble contacting OpenAI support through the help center. This issue has been resolved. OpenAI services including the API and ChatGPT were unaffected.
  • Time: May 7, 2024, 4:03 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: May 7, 2024, 3:43 p.m.
    Status: Identified
    Update: Some customers cannot reach support services, and we expect the situation to be remedied shortly. As a temporary solution, customers looking to reach out to OpenAI Support can email [email protected].

Updates:

  • Time: May 3, 2024, 7:39 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 3, 2024, 7:39 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 3, 2024, 7:25 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: May 3, 2024, 7:25 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: May 3, 2024, 7:18 a.m.
    Status: Investigating
    Update: We are currently investigating this issue.
  • Time: May 3, 2024, 7:18 a.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: May 3, 2024, 6:28 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: May 3, 2024, 6:13 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: May 3, 2024, 6 a.m.
    Status: Investigating
    Update: We are currently investigating this issue.

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Frequently Asked Questions - OpenAI

Is there a OpenAI outage?
The current status of OpenAI is: Systems Active
Where can I find the official status page of OpenAI?
The official status page for OpenAI is here
How can I get notified if OpenAI is down or experiencing an outage?
To get notified of any status changes to OpenAI, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of OpenAI every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does OpenAI do?
The service aims to develop an artificial general intelligence that prioritizes safety and benefits for all of humanity.

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