Is there an OpenGov outage?

OpenGov status: Systems Active

Last checked: 8 minutes ago

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OpenGov outages and incidents

Outage and incident data over the last 30 days for OpenGov.

There have been 1 outages or incidents for OpenGov in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for OpenGov

Outlogger tracks the status of these components for Xero:

Asset Management (formerly Cartegraph) Active
Budgeting & Planning Active
Community Feedback (formerly Open Town Hall) Active
Financials Active
Open Data Active
OpenGov Help Center Active
Permitting & Licensing Active
Procurement Active
Reporting & Transparency Active
Tax & Revenue (formerly iGovServices) Active
FTP Active
Integration Services Active
OpenGov Platform Active
Component Status
Asset Management (formerly Cartegraph) Active
Budgeting & Planning Active
Community Feedback (formerly Open Town Hall) Active
Financials Active
Open Data Active
OpenGov Help Center Active
Permitting & Licensing Active
Procurement Active
Reporting & Transparency Active
Tax & Revenue (formerly iGovServices) Active
Active
FTP Active
Integration Services Active
OpenGov Platform Active

Latest OpenGov outages and incidents.

View the latest incidents for OpenGov and check for official updates:

Updates:

  • Time: Oct. 2, 2023, 2:06 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 29, 2023, 11:36 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Sept. 29, 2023, 8:38 p.m.
    Status: Identified
    Update: Engineering team has identified the incident regarding Platform User Not Found and will be performing a hotfix at 7pm ET 9/29/2023. Please note: there will be a brief interruption of service during this time. Thank you for your patience.
  • Time: Sept. 29, 2023, 6:48 p.m.
    Status: Investigating
    Update: We are continuing to investigate this incident and will provide an update. Thank you
  • Time: Sept. 29, 2023, 5:02 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Sept. 29, 2023, 5:01 p.m.
    Status: Investigating
    Update: Engineering team is currently investigating issue.

Updates:

  • Time: Sept. 17, 2023, 2:10 p.m.
    Status: Resolved
    Update: All systems have been operational since yesterday.
  • Time: Sept. 16, 2023, 8:31 p.m.
    Status: Monitoring
    Update: The Permitting and Licensing application has Returned to Service as of 12:15 PM PT (3:15 PM ET). We continue to monitor for the remainder of the weekend.
  • Time: Sept. 16, 2023, 7:29 p.m.
    Status: Identified
    Update: Systems are in stages of coming back online.
  • Time: Sept. 16, 2023, 3:36 p.m.
    Status: Identified
    Update: Microsoft Azure continues to work to repair services.
  • Time: Sept. 16, 2023, 1:27 p.m.
    Status: Identified
    Update: Microsoft Azure is engaged and working to repair services.
  • Time: Sept. 16, 2023, 1:16 p.m.
    Status: Investigating
    Update: Microsoft Azure is experiencing an issue which is impact the Permitting & Licensing application.
  • Time: Sept. 16, 2023, 1:02 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: Sept. 14, 2023, 4:06 p.m.
    Status: Resolved
    Update: Our cloud vendor (Microsoft Azure) was experiencing an issue that caused the intermittent slowness in the Permitting & Licensing application. As of 1 PM PT (4 PM ET) yesterday the issue was resolved.
  • Time: Sept. 13, 2023, 6:30 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Sept. 13, 2023, 3:17 p.m.
    Status: Identified
    Update: The issue has been identified and the system performance is improving.
  • Time: Sept. 13, 2023, 2:59 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: July 13, 2023, 12:09 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 12, 2023, 8:20 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: July 12, 2023, 6:43 p.m.
    Status: Investigating
    Update: Workaround: Users can bypass this issue to access Budget & Planning and Reporting & Transparency by using the saved direct URL link.
  • Time: July 12, 2023, 6:42 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: July 12, 2023, 6:41 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: June 29, 2023, 10:06 p.m.
    Status: Resolved
    Update: Customers have confirmed all systems are operational.
  • Time: June 29, 2023, 10:04 p.m.
    Status: Monitoring
    Update: Microsoft identified an issue that has been resolved as of 1:30 PM PT (4:30 PM ET).
  • Time: June 29, 2023, 9:03 p.m.
    Status: Investigating
    Update: We have escalated to Microsoft Azure and working with their Engineers.
  • Time: June 29, 2023, 7:47 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

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Frequently Asked Questions - OpenGov

Is there a OpenGov outage?
The current status of OpenGov is: Systems Active
Where can I find the official status page of OpenGov?
The official status page for OpenGov is here
How can I get notified if OpenGov is down or experiencing an outage?
To get notified of any status changes to OpenGov, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of OpenGov every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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