Is there an OpenGov outage?

OpenGov status: Systems Active

Last checked: 4 minutes ago

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OpenGov outages and incidents

Outage and incident data over the last 30 days for OpenGov.

There have been 1 outages or incidents for OpenGov in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for OpenGov

Outlogger tracks the status of these components for Xero:

Asset Management (formerly Cartegraph) Active
Budgeting & Planning Active
Community Feedback (formerly Open Town Hall) Active
Financials Active
Open Data Active
OpenGov Help Center Active
Permitting & Licensing Active
Procurement Active
Reporting & Transparency Active
Tax & Revenue (formerly iGovServices) Active
FTP Active
Integration Services Active
OpenGov Platform Active
Component Status
Asset Management (formerly Cartegraph) Active
Budgeting & Planning Active
Community Feedback (formerly Open Town Hall) Active
Financials Active
Open Data Active
OpenGov Help Center Active
Permitting & Licensing Active
Procurement Active
Reporting & Transparency Active
Tax & Revenue (formerly iGovServices) Active
Active
FTP Active
Integration Services Active
OpenGov Platform Active

Latest OpenGov outages and incidents.

View the latest incidents for OpenGov and check for official updates:

Updates:

  • Time: June 29, 2023, 5:37 p.m.
    Status: Resolved
    Update: The Budget & Planning application has operated within normal limits for 4 hours and this issue is now closed.
  • Time: June 29, 2023, 2:48 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: June 29, 2023, 2:23 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: June 29, 2023, 2:12 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: June 9, 2023, 10:39 p.m.
    Status: Resolved
    Update: ACH for Accounts Payable emails are now functioning and the issue is resolved.
  • Time: June 8, 2023, 9:35 p.m.
    Status: Identified
    Update: We are in the process of applying a hotfix for Utility Billing (bills, bill reminders, and cutover notices) and Payroll (check stubs and direct deposit notices) emails. ACH for Accounts Payable emails are still not functioning and are anticipated to be fixed on Friday.
  • Time: June 8, 2023, 3:51 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: June 8, 2023, 1:02 p.m.
    Status: Investigating
    Update: We are currently investigating the issue that customers can not send emails for On Prem Financials.

Updates:

  • Time: June 2, 2023, 8:50 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 1, 2023, 9:50 p.m.
    Status: Monitoring
    Update: A fix has been applied to impacted users.
  • Time: June 1, 2023, 7:41 p.m.
    Status: Identified
    Update: We are continuing to work on a fix and once code is complete we will begin testing before we rollout a resolution.
  • Time: June 1, 2023, 5:24 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: June 1, 2023, 5:07 p.m.
    Status: Investigating
    Update: We are currently troubleshooting the issue. Knowledge Article https://support.opengov.com/hc/en-us/articles/16005024422811-5-31-2023-Incident-Some-Users-Unable-to-Login

Updates:

  • Time: April 18, 2023, 11:19 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 18, 2023, 10:48 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: April 18, 2023, 10:48 p.m.
    Status: Monitoring
    Update: Stories has Returned to Service as of 3:40 PM PT.
  • Time: April 18, 2023, 10:09 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: April 18, 2023, 9:27 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

Updates:

  • Time: March 29, 2023, 8:59 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 29, 2023, 8:59 p.m.
    Status: Monitoring
    Update: The Permitting & Licensing search service has operated within normal limits for 17 hours and this issue is now resolved.
  • Time: March 29, 2023, 3:04 p.m.
    Status: Monitoring
    Update: Search performance is operating within normal operating limits after the maintenance. We will continue to monitor throughout the day.
  • Time: March 28, 2023, 9:21 p.m.
    Status: Monitoring
    Update: We will be performing maintenance on the Permitting & Licensing suite from 5 PM to 5 AM PT (8 PM to 8 AM ET). During this maintenance period there will be degraded performance and brief interruptions. Maintenance Page: https://www.opengovstatus.com/incidents/whlf9pkbvzvg
  • Time: March 28, 2023, 7:20 p.m.
    Status: Monitoring
    Update: Global search is now returning results with slight performance delays.
  • Time: March 28, 2023, 2:49 p.m.
    Status: Investigating
    Update: Microsoft Azure engineers are investigating the issue.
  • Time: March 28, 2023, 1:46 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

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Frequently Asked Questions - OpenGov

Is there a OpenGov outage?
The current status of OpenGov is: Systems Active
Where can I find the official status page of OpenGov?
The official status page for OpenGov is here
How can I get notified if OpenGov is down or experiencing an outage?
To get notified of any status changes to OpenGov, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of OpenGov every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here

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