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Is there an Optimizely outage?

Optimizely status: Systems Active

Last checked: 7 minutes ago

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Optimizely outages and incidents

Outage and incident data over the last 30 days for Optimizely.

There have been 3 outages or incidents for Optimizely in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Optimizely

Outlogger tracks the status of these components for Xero:

Configured Commerce – APAC Region Active
Configured Commerce – EMEA Region Active
Configured Commerce – NA Region Active
Configured Commerce: Product Information Management (PIM) – NA Region Active
Digital Experience Cloud Service - Management Portal Active
Optimizely Graph - APAC Region Active
Optimizely Graph - EMEA Region Active
Optimizely Graph - NA Region Active
Optimizely Graph - UAEN Region Active
Product Recommendations - EMEA Region Active
Product Recommendations - NA Region Active
Bounce management Active
Campaign APIs (REST, HTTP, SOAP) Active
Campaign E-Mail Submission via SMTP Active
Campaign Secured File Transfer Service (SFTP) Active
Campaign user interface Active
Custom Web- and Landing Pages Active
E-mail dispatch Active
Hosting of images and files Active
Online versions of mailings Active
Scheduled Jobs Active
Tracking Active
Analytics Active
Library Active
Open API Active
Plan Active
Requests Active
Content Recommendations API Active
Content Recommendations Management Interface Active
Visitor Intelligence Active
Content Recommendations API Active
Content Recommendations Management Interface Active
Visitor Intelligence Active
Content Recommendations API Active
Content Recommendations Management Interface Active
Visitor Intelligence Active
Content Recommendations API Active
Content Recommendations Management Interface Active
Visitor Intelligence Active
Australia East Active
Australia Southeast Active
Japan East Active
Southeast Asia Active
North Europe Active
Norway East Active
Sweden Central Active
UAE North Active
UK South Active
West Europe Active
Canada Central Active
Canada East Active
East US Active
East US 2 Active
North Central US Active
West US Active
West US 2 Active
Datacenter SE1 (Stockholm) Active
Datacenter SE2 (Stockholm) Active
Application UI Active
Datafile Build Service Active
Event Pipeline Active
Experiment Collaboration Active
Full Stack (Legacy) Active
Optimizely REST API Active
Results Page Active
SDKs Active
Optimizely Admin Center Active
Optimizely Identity Active
Core App Experiences Active
Data Ingestion and Processing Active
Event Collection Active
ODP Application Active
Optimizely Connect Platform Active
Core App Experiences Active
Data Ingestion and Processing Active
Event Collection Active
ODP Application Active
Optimizely Connect Platform Active
Campaigns Active
Core App Experiences Active
Data Ingestion and Processing Active
Event Collection Active
ODP Application Active
Optimizely Connect Platform Active
E-mail Active
Support Portal Active
Telephone Active
Data file build and Prop Active
Edge Decider (CDN worker) Active
Australia East Active
Singapore Active
North Europe Active
Norway East Active
Sweden Central Active
UK South Active
Canada East Active
US East Active
US West Active
App UI Active
DCP Active
Event Export Active
Events API Active
Integrations Active
List Attributes Active
Preview Mode Active
Recommendations Active
Results API Active
Snippet Building Active
Snippet Delivery Active
Visual Editor Active
Component Status
Configured Commerce – APAC Region Active
Configured Commerce – EMEA Region Active
Configured Commerce – NA Region Active
Configured Commerce: Product Information Management (PIM) – NA Region Active
Digital Experience Cloud Service - Management Portal Active
Optimizely Graph - APAC Region Active
Optimizely Graph - EMEA Region Active
Optimizely Graph - NA Region Active
Optimizely Graph - UAEN Region Active
Product Recommendations - EMEA Region Active
Product Recommendations - NA Region Active
Active
Bounce management Active
Campaign APIs (REST, HTTP, SOAP) Active
Campaign E-Mail Submission via SMTP Active
Campaign Secured File Transfer Service (SFTP) Active
Campaign user interface Active
Custom Web- and Landing Pages Active
E-mail dispatch Active
Hosting of images and files Active
Online versions of mailings Active
Scheduled Jobs Active
Tracking Active
Active
Analytics Active
Library Active
Open API Active
Plan Active
Requests Active
Active
Content Recommendations API Active
Content Recommendations Management Interface Active
Visitor Intelligence Active
Active
Content Recommendations API Active
Content Recommendations Management Interface Active
Visitor Intelligence Active
Active
Content Recommendations API Active
Content Recommendations Management Interface Active
Visitor Intelligence Active
Active
Content Recommendations API Active
Content Recommendations Management Interface Active
Visitor Intelligence Active
Active
Australia East Active
Australia Southeast Active
Japan East Active
Southeast Asia Active
Active
North Europe Active
Norway East Active
Sweden Central Active
UAE North Active
UK South Active
West Europe Active
Active
Canada Central Active
Canada East Active
East US Active
East US 2 Active
North Central US Active
West US Active
West US 2 Active
Active
Datacenter SE1 (Stockholm) Active
Datacenter SE2 (Stockholm) Active
Active
Application UI Active
Datafile Build Service Active
Event Pipeline Active
Experiment Collaboration Active
Full Stack (Legacy) Active
Optimizely REST API Active
Results Page Active
SDKs Active
Active
Optimizely Admin Center Active
Optimizely Identity Active
Active
Core App Experiences Active
Data Ingestion and Processing Active
Event Collection Active
ODP Application Active
Optimizely Connect Platform Active
Active
Core App Experiences Active
Data Ingestion and Processing Active
Event Collection Active
ODP Application Active
Optimizely Connect Platform Active
Active
Campaigns Active
Core App Experiences Active
Data Ingestion and Processing Active
Event Collection Active
ODP Application Active
Optimizely Connect Platform Active
Active
E-mail Active
Support Portal Active
Telephone Active
Active
Data file build and Prop Active
Edge Decider (CDN worker) Active
Active
Australia East Active
Singapore Active
Active
North Europe Active
Norway East Active
Sweden Central Active
UK South Active
Active
Canada East Active
US East Active
US West Active
Active
App UI Active
DCP Active
Event Export Active
Events API Active
Integrations Active
List Attributes Active
Preview Mode Active
Recommendations Active
Results API Active
Snippet Building Active
Snippet Delivery Active
Visual Editor Active

Latest Optimizely outages and incidents.

View the latest incidents for Optimizely and check for official updates:

Updates:

  • Time: Nov. 18, 2024, 2:06 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 18, 2024, 1:45 a.m.
    Status: Monitoring
    Update: A fix has been implemented by our third-party provider. We are monitoring the results.
  • Time: Nov. 18, 2024, 12:31 a.m.
    Status: Identified
    Update: Our third-party provider has identified a backend service that App Service relies on became unhealthy, which resulted in a decrease of availability for customers. This manifested in timeouts or high latency for resources in this region. To minimize the impact, they are still currently working to scale-out App Service instances. In addition, they are working with additional teams for other mitigation workstreams to quickly alleviate customer impact.
  • Time: Nov. 17, 2024, 9:56 p.m.
    Status: Investigating
    Update: We are currently investigating an application timeouts or high latency issue together with our third-party provider that affects a subset of Digital Experience Platform clients who are utilizing Azure App Service within North Europe region.

Updates:

  • Time: Nov. 8, 2024, 8:24 p.m.
    Status: Resolved
    Update: This incident has been resolved. The service continues to function normally from the time the fix was implemented.
  • Time: Nov. 6, 2024, 10:20 a.m.
    Status: Monitoring
    Update: Engineering have merged fixes to improve the performance of the platform, and we are monitoring currently.If the situation changes, we will provide a new update. We sincerely apologize for the inconvenience!
  • Time: Nov. 5, 2024, 2:48 p.m.
    Status: Investigating
    Update: We are aware of users facing intermittent slowness of the CMP platform. We are currently investigating the issue and we will post additional updates once we obtain more information. Thank you for your patience!

Updates:

  • Time: Oct. 29, 2024, 9:43 p.m.
    Status: Resolved
    Update: The incident has been duly resolved.
  • Time: Oct. 29, 2024, 6:04 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results. If the situation changes, we will provide a new update. We sincerely apologize for the inconvenience!
  • Time: Oct. 29, 2024, 3:50 p.m.
    Status: Investigating
    Update: We are aware of users facing intermittent slowness of the CMP platform. We are currently investigating the issue and we will post additional updates once we obtain more information. Thank you for your patience.

Updates:

  • Time: Oct. 25, 2024, 2:19 p.m.
    Status: Resolved
    Update: This event has been resolved. Normal function for build and deploy of new base or extensions code has been restored.
  • Time: Oct. 24, 2024, 9:30 p.m.
    Status: Identified
    Update: We have currently identified an external issue impacting our Configured Commerce (B2B) customers' ability to deploy across multiple environments. This issue impacts the build and deploy of new base or extensions code to B2B sites and does not affect normal operation of any B2B site. Some customers may see deployments stall or confirmation emails not delivered. Our infrastructure partners are working on resolving the issue as quickly as possible. Updates concerning the situation will be provided on the Optimizely Status Page as they become available.

Updates:

  • Time: Oct. 22, 2024, 11:27 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 22, 2024, 11:26 p.m.
    Status: Monitoring
    Update: Our engineers have identified the issue and implemented a fix.
  • Time: Oct. 22, 2024, 10:33 p.m.
    Status: Investigating
    Update: We are currently investigating accessibility of world.optimizely.com

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Frequently Asked Questions - Optimizely

Is there a Optimizely outage?
The current status of Optimizely is: Systems Active
Where can I find the official status page of Optimizely?
The official status page for Optimizely is here
How can I get notified if Optimizely is down or experiencing an outage?
To get notified of any status changes to Optimizely, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Optimizely every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Optimizely do?
Optimizely helps transform your company through data-driven decisions, experimentation, and invention to create impactful digital experiences.

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