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Is there an Optimizely outage?

Optimizely status: Systems Active

Last checked: 54 seconds ago

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Optimizely outages and incidents

Outage and incident data over the last 30 days for Optimizely.

There have been 5 outages or incidents for Optimizely in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Optimizely

Outlogger tracks the status of these components for Xero:

Configured Commerce – APAC Region Active
Configured Commerce – EMEA Region Active
Configured Commerce – NA Region Active
Configured Commerce: Product Information Management (PIM) – NA Region Active
Digital Experience Cloud Service - Management Portal Active
Optimizely Graph - APAC Region Active
Optimizely Graph - EMEA Region Active
Optimizely Graph - NA Region Active
Optimizely Graph - UAEN Region Active
Product Recommendations - EMEA Region Active
Product Recommendations - NA Region Active
Bounce management Active
Campaign APIs (REST, HTTP, SOAP) Active
Campaign E-Mail Submission via SMTP Active
Campaign Secured File Transfer Service (SFTP) Active
Campaign user interface Active
Custom Web- and Landing Pages Active
E-mail dispatch Active
Hosting of images and files Active
Online versions of mailings Active
Scheduled Jobs Active
Tracking Active
Analytics Active
Library Active
Open API Active
Plan Active
Requests Active
Content Recommendations API Active
Content Recommendations Management Interface Active
Visitor Intelligence Active
Content Recommendations API Active
Content Recommendations Management Interface Active
Visitor Intelligence Active
Content Recommendations API Active
Content Recommendations Management Interface Active
Visitor Intelligence Active
Content Recommendations API Active
Content Recommendations Management Interface Active
Visitor Intelligence Active
Australia East Active
Australia Southeast Active
Japan East Active
Southeast Asia Active
North Europe Active
Norway East Active
Sweden Central Active
UAE North Active
UK South Active
West Europe Active
Canada Central Active
Canada East Active
East US Active
East US 2 Active
North Central US Active
West US Active
West US 2 Active
Datacenter SE1 (Stockholm) Active
Datacenter SE2 (Stockholm) Active
Application UI Active
Datafile Build Service Active
Event Pipeline Active
Experiment Collaboration Active
Full Stack (Legacy) Active
Optimizely REST API Active
Results Page Active
SDKs Active
Optimizely Admin Center Active
Optimizely Identity Active
Core App Experiences Active
Data Ingestion and Processing Active
Event Collection Active
ODP Application Active
Optimizely Connect Platform Active
Core App Experiences Active
Data Ingestion and Processing Active
Event Collection Active
ODP Application Active
Optimizely Connect Platform Active
Campaigns Active
Core App Experiences Active
Data Ingestion and Processing Active
Event Collection Active
ODP Application Active
Optimizely Connect Platform Active
E-mail Active
Support Portal Active
Telephone Active
Data file build and Prop Active
Edge Decider (CDN worker) Active
Australia East Active
Singapore Active
North Europe Active
Norway East Active
Sweden Central Active
UK South Active
Canada East Active
US East Active
US West Active
App UI Active
DCP Active
Event Export Active
Events API Active
Integrations Active
List Attributes Active
Preview Mode Active
Recommendations Active
Results API Active
Snippet Building Active
Snippet Delivery Active
Visual Editor Active
Component Status
Configured Commerce – APAC Region Active
Configured Commerce – EMEA Region Active
Configured Commerce – NA Region Active
Configured Commerce: Product Information Management (PIM) – NA Region Active
Digital Experience Cloud Service - Management Portal Active
Optimizely Graph - APAC Region Active
Optimizely Graph - EMEA Region Active
Optimizely Graph - NA Region Active
Optimizely Graph - UAEN Region Active
Product Recommendations - EMEA Region Active
Product Recommendations - NA Region Active
Active
Bounce management Active
Campaign APIs (REST, HTTP, SOAP) Active
Campaign E-Mail Submission via SMTP Active
Campaign Secured File Transfer Service (SFTP) Active
Campaign user interface Active
Custom Web- and Landing Pages Active
E-mail dispatch Active
Hosting of images and files Active
Online versions of mailings Active
Scheduled Jobs Active
Tracking Active
Active
Analytics Active
Library Active
Open API Active
Plan Active
Requests Active
Active
Content Recommendations API Active
Content Recommendations Management Interface Active
Visitor Intelligence Active
Active
Content Recommendations API Active
Content Recommendations Management Interface Active
Visitor Intelligence Active
Active
Content Recommendations API Active
Content Recommendations Management Interface Active
Visitor Intelligence Active
Active
Content Recommendations API Active
Content Recommendations Management Interface Active
Visitor Intelligence Active
Active
Australia East Active
Australia Southeast Active
Japan East Active
Southeast Asia Active
Active
North Europe Active
Norway East Active
Sweden Central Active
UAE North Active
UK South Active
West Europe Active
Active
Canada Central Active
Canada East Active
East US Active
East US 2 Active
North Central US Active
West US Active
West US 2 Active
Active
Datacenter SE1 (Stockholm) Active
Datacenter SE2 (Stockholm) Active
Active
Application UI Active
Datafile Build Service Active
Event Pipeline Active
Experiment Collaboration Active
Full Stack (Legacy) Active
Optimizely REST API Active
Results Page Active
SDKs Active
Active
Optimizely Admin Center Active
Optimizely Identity Active
Active
Core App Experiences Active
Data Ingestion and Processing Active
Event Collection Active
ODP Application Active
Optimizely Connect Platform Active
Active
Core App Experiences Active
Data Ingestion and Processing Active
Event Collection Active
ODP Application Active
Optimizely Connect Platform Active
Active
Campaigns Active
Core App Experiences Active
Data Ingestion and Processing Active
Event Collection Active
ODP Application Active
Optimizely Connect Platform Active
Active
E-mail Active
Support Portal Active
Telephone Active
Active
Data file build and Prop Active
Edge Decider (CDN worker) Active
Active
Australia East Active
Singapore Active
Active
North Europe Active
Norway East Active
Sweden Central Active
UK South Active
Active
Canada East Active
US East Active
US West Active
Active
App UI Active
DCP Active
Event Export Active
Events API Active
Integrations Active
List Attributes Active
Preview Mode Active
Recommendations Active
Results API Active
Snippet Building Active
Snippet Delivery Active
Visual Editor Active

Latest Optimizely outages and incidents.

View the latest incidents for Optimizely and check for official updates:

Updates:

  • Time: Oct. 18, 2024, 10:54 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 18, 2024, 9:39 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are closely monitoring the results.
  • Time: Oct. 18, 2024, 9:27 a.m.
    Status: Identified
    Update: The issue has been identified. We have implemented a fix and service started recovering.
  • Time: Oct. 18, 2024, 8:51 a.m.
    Status: Investigating
    Update: We are currently investigating the issue with the Content Recommendations services that are down.

Updates:

  • Time: Oct. 14, 2024, 5:44 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 14, 2024, 4:30 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Oct. 14, 2024, 4:20 a.m.
    Status: Investigating
    Update: We are currently experiencing 503 error for the API https://api.optimizely.com/v2/export/credentials. The team is investigating and will provide an update as soon as more information is available.

Updates:

  • Time: Oct. 10, 2024, 2 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 10, 2024, 12:53 a.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Oct. 10, 2024, 12:51 a.m.
    Status: Monitoring
    Update: We are no longer seeing issues with app.optimizely.com. We will continue to monitor the application.
  • Time: Oct. 9, 2024, 11:14 p.m.
    Status: Investigating
    Update: We are currently investigating reports of some customers not being able to access app.optimizely.com.

Updates:

  • Time: Oct. 18, 2024, 7:21 p.m.
    Status: Resolved
    Update: This incident was resolved on October 16th, 10am CEST / 4am ET / 8am UTC
  • Time: Oct. 10, 2024, 12:41 p.m.
    Status: Identified
    Update: The third party supplier issue has been identified and they are actively working on a fix. Thank you for your patience.
  • Time: Oct. 9, 2024, 11:06 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue. Thank you for your patience.
  • Time: Oct. 9, 2024, 9:57 a.m.
    Status: Investigating
    Update: We are aware of an issue with Product Recommendation EMEA - with feeds timing out. A subset of customers in the EMEA region might experience time-out with uploading/downloading feeds. The issue is isolated to one UK location of the sftp and ftp servers. All feeds that require download of feeds from these services (or upload of feeds to these services by the customer) appear to be timing out. We are working together with our hosting provider to solve the issue and will provide new updates as follows. Thank you for your patience.

Updates:

  • Time: Oct. 8, 2024, 9:59 a.m.
    Status: Resolved
    Update: ODP Configuration UI had intermittent access issues from 00:00 to 6:00 UTC, but scheduled campaigns were still active. The issue has been resolved as of 8am UTC.

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Frequently Asked Questions - Optimizely

Is there a Optimizely outage?
The current status of Optimizely is: Systems Active
Where can I find the official status page of Optimizely?
The official status page for Optimizely is here
How can I get notified if Optimizely is down or experiencing an outage?
To get notified of any status changes to Optimizely, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Optimizely every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Optimizely do?
Optimizely helps transform your company through data-driven decisions, experimentation, and invention to create impactful digital experiences.

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