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Is there an Optimizely outage?

Optimizely status: Systems Active

Last checked: 2 minutes ago

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Optimizely outages and incidents

Outage and incident data over the last 30 days for Optimizely.

There have been 3 outages or incidents for Optimizely in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Optimizely

Outlogger tracks the status of these components for Xero:

Configured Commerce – APAC Region Active
Configured Commerce – EMEA Region Active
Configured Commerce – NA Region Active
Configured Commerce: Product Information Management (PIM) – NA Region Active
Digital Experience Cloud Service - Management Portal Active
Optimizely Graph - APAC Region Active
Optimizely Graph - EMEA Region Active
Optimizely Graph - NA Region Active
Optimizely Graph - UAEN Region Active
Product Recommendations - EMEA Region Active
Product Recommendations - NA Region Active
Bounce management Active
Campaign APIs (REST, HTTP, SOAP) Active
Campaign E-Mail Submission via SMTP Active
Campaign Secured File Transfer Service (SFTP) Active
Campaign user interface Active
Custom Web- and Landing Pages Active
E-mail dispatch Active
Hosting of images and files Active
Online versions of mailings Active
Scheduled Jobs Active
Tracking Active
Analytics Active
Library Active
Open API Active
Plan Active
Requests Active
Content Recommendations API Active
Content Recommendations Management Interface Active
Visitor Intelligence Active
Content Recommendations API Active
Content Recommendations Management Interface Active
Visitor Intelligence Active
Content Recommendations API Active
Content Recommendations Management Interface Active
Visitor Intelligence Active
Content Recommendations API Active
Content Recommendations Management Interface Active
Visitor Intelligence Active
Australia East Active
Australia Southeast Active
Japan East Active
Southeast Asia Active
North Europe Active
Norway East Active
Sweden Central Active
UAE North Active
UK South Active
West Europe Active
Canada Central Active
Canada East Active
East US Active
East US 2 Active
North Central US Active
West US Active
West US 2 Active
Datacenter SE1 (Stockholm) Active
Datacenter SE2 (Stockholm) Active
Application UI Active
Datafile Build Service Active
Event Pipeline Active
Experiment Collaboration Active
Full Stack (Legacy) Active
Optimizely REST API Active
Results Page Active
SDKs Active
Optimizely Admin Center Active
Optimizely Identity Active
Core App Experiences Active
Data Ingestion and Processing Active
Event Collection Active
ODP Application Active
Optimizely Connect Platform Active
Core App Experiences Active
Data Ingestion and Processing Active
Event Collection Active
ODP Application Active
Optimizely Connect Platform Active
Campaigns Active
Core App Experiences Active
Data Ingestion and Processing Active
Event Collection Active
ODP Application Active
Optimizely Connect Platform Active
E-mail Active
Support Portal Active
Telephone Active
Data file build and Prop Active
Edge Decider (CDN worker) Active
Australia East Active
Singapore Active
North Europe Active
Norway East Active
Sweden Central Active
UK South Active
Canada East Active
US East Active
US West Active
App UI Active
DCP Active
Event Export Active
Events API Active
Integrations Active
List Attributes Active
Preview Mode Active
Recommendations Active
Results API Active
Snippet Building Active
Snippet Delivery Active
Visual Editor Active
Component Status
Configured Commerce – APAC Region Active
Configured Commerce – EMEA Region Active
Configured Commerce – NA Region Active
Configured Commerce: Product Information Management (PIM) – NA Region Active
Digital Experience Cloud Service - Management Portal Active
Optimizely Graph - APAC Region Active
Optimizely Graph - EMEA Region Active
Optimizely Graph - NA Region Active
Optimizely Graph - UAEN Region Active
Product Recommendations - EMEA Region Active
Product Recommendations - NA Region Active
Active
Bounce management Active
Campaign APIs (REST, HTTP, SOAP) Active
Campaign E-Mail Submission via SMTP Active
Campaign Secured File Transfer Service (SFTP) Active
Campaign user interface Active
Custom Web- and Landing Pages Active
E-mail dispatch Active
Hosting of images and files Active
Online versions of mailings Active
Scheduled Jobs Active
Tracking Active
Active
Analytics Active
Library Active
Open API Active
Plan Active
Requests Active
Active
Content Recommendations API Active
Content Recommendations Management Interface Active
Visitor Intelligence Active
Active
Content Recommendations API Active
Content Recommendations Management Interface Active
Visitor Intelligence Active
Active
Content Recommendations API Active
Content Recommendations Management Interface Active
Visitor Intelligence Active
Active
Content Recommendations API Active
Content Recommendations Management Interface Active
Visitor Intelligence Active
Active
Australia East Active
Australia Southeast Active
Japan East Active
Southeast Asia Active
Active
North Europe Active
Norway East Active
Sweden Central Active
UAE North Active
UK South Active
West Europe Active
Active
Canada Central Active
Canada East Active
East US Active
East US 2 Active
North Central US Active
West US Active
West US 2 Active
Active
Datacenter SE1 (Stockholm) Active
Datacenter SE2 (Stockholm) Active
Active
Application UI Active
Datafile Build Service Active
Event Pipeline Active
Experiment Collaboration Active
Full Stack (Legacy) Active
Optimizely REST API Active
Results Page Active
SDKs Active
Active
Optimizely Admin Center Active
Optimizely Identity Active
Active
Core App Experiences Active
Data Ingestion and Processing Active
Event Collection Active
ODP Application Active
Optimizely Connect Platform Active
Active
Core App Experiences Active
Data Ingestion and Processing Active
Event Collection Active
ODP Application Active
Optimizely Connect Platform Active
Active
Campaigns Active
Core App Experiences Active
Data Ingestion and Processing Active
Event Collection Active
ODP Application Active
Optimizely Connect Platform Active
Active
E-mail Active
Support Portal Active
Telephone Active
Active
Data file build and Prop Active
Edge Decider (CDN worker) Active
Active
Australia East Active
Singapore Active
Active
North Europe Active
Norway East Active
Sweden Central Active
UK South Active
Active
Canada East Active
US East Active
US West Active
Active
App UI Active
DCP Active
Event Export Active
Events API Active
Integrations Active
List Attributes Active
Preview Mode Active
Recommendations Active
Results API Active
Snippet Building Active
Snippet Delivery Active
Visual Editor Active

Latest Optimizely outages and incidents.

View the latest incidents for Optimizely and check for official updates:

Updates:

  • Time: Sept. 19, 2024, 9:05 p.m.
    Status: Resolved
    Update: This incident has been Resolved with no further difficulty observed.
  • Time: Sept. 19, 2024, 4:36 p.m.
    Status: Monitoring
    Update: The cluster has returned to normal operation (Green) and we will continue to monitor the results.
  • Time: Sept. 19, 2024, 4:06 p.m.
    Status: Investigating
    Update: We are currently investigating an event that is impacting the availability on the Search & Navigation (FIND) service in the EMEA region, EMEA23. A subset of clients may be experiencing high latency or 5xx-errors. We will post additional updates hourly or when we have information available. Thank you for your patience.

Updates:

  • Time: Sept. 16, 2024, 9:04 p.m.
    Status: Resolved
    Update: This incident has been resolved with no further trouble observed.
  • Time: Sept. 16, 2024, 2:13 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Sept. 16, 2024, 1:31 p.m.
    Status: Investigating
    Update: We are currently investigating an event that is impacting the availability on the Search & Navigation (FIND) service in the EMEA region, EMEA23 . A subset of clients will be experiencing high latency or 5xx-errors. We will post additional updates hourly or when we have information available. Thank you for your patience.

Updates:

  • Time: Sept. 6, 2024, 7:42 p.m.
    Status: Resolved
    Update: The service has recovered and the incident has resolved
  • Time: Sept. 6, 2024, 2:18 p.m.
    Status: Monitoring
    Update: A fix has been implemented and the service is recovering. We will continue to monitor this closely.
  • Time: Sept. 6, 2024, 1:40 p.m.
    Status: Identified
    Update: Our third party supplier is continuing to rollout the hotfix. We will provide another update once the rollout has completed
  • Time: Sept. 6, 2024, 9:02 a.m.
    Status: Identified
    Update: Our third-party supplier is currently rolling out a hotfix. Once service is fully restored, we will pursue a root cause analysis (RCA) with the supplier to ensure this issue is properly addressed. Thank you for your patience.
  • Time: Sept. 5, 2024, 9:59 p.m.
    Status: Identified
    Update: The issue has been identified by our third-party provider and they are actively working on a fix. We will keep you posted with any further updates. Thanks for your patience!
  • Time: Sept. 5, 2024, 8:25 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue and will provide additional updates as they become available. Thank you for your patience
  • Time: Sept. 5, 2024, 5:42 p.m.
    Status: Investigating
    Update: We are currently investigating an issue with Profile Store/Visitor Intelligence which is impacting API operations such as querying and updating data and the availability of the Visitor Intelligence UI.

Updates:

  • Time: Sept. 6, 2024, 3:40 p.m.
    Status: Resolved
    Update: The hot fix rollout has completed and the service health and functionality has been restored
  • Time: Sept. 6, 2024, 1:39 p.m.
    Status: Monitoring
    Update: Our Third party supplier's rollout of the hotfix is progressing and remains ongoing at this time.
  • Time: Sept. 6, 2024, 9 a.m.
    Status: Monitoring
    Update: Our third-party supplier is currently rolling out a hotfix, which will allow us to remove our workaround and restore all environments to full operational status. We remain in constant communication with the supplier to expedite the resolution process. We appreciate your patience during this time. Once service is fully restored, we will pursue a root cause analysis (RCA) with the supplier to ensure this issue is properly addressed. Thank you for your continued understanding.
  • Time: Sept. 5, 2024, 8:20 p.m.
    Status: Monitoring
    Update: Our third party supplier has confirmed they have identified the issue and they are working on a potential long term fix
  • Time: Sept. 5, 2024, 3:22 p.m.
    Status: Monitoring
    Update: We have implemented a work around for the affected customers which has mitigated the issue. Our third party supplier is currently working on a long term solution and a root cause analysis.
  • Time: Sept. 5, 2024, 12:38 p.m.
    Status: Investigating
    Update: While our third-party provider continues their root cause analysis, we are currently implementing a workaround for the subset of impacted customers. For those affected, we recommend postponing any new code deployments until further notice. Thank you for your patience.
  • Time: Sept. 5, 2024, 11:26 a.m.
    Status: Investigating
    Update: Our third-party provider is continuing their investigation into the matter, while we are simultaneously working on identifying mitigation measures.
  • Time: Sept. 5, 2024, 9:55 a.m.
    Status: Investigating
    Update: The investigation remains ongoing with our third party provider as a high priority issue and we will continue to provide updates as they become available. Thank you for your patience.
  • Time: Sept. 5, 2024, 8:42 a.m.
    Status: Investigating
    Update: We are currently investigating an ongoing issue affecting a subset of DXP customers in North Europe region. We will provide additional updates as soon as they become available. Thank you for your patience!

Updates:

  • Time: Aug. 30, 2024, 8:30 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 30, 2024, 7:04 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Aug. 30, 2024, 7:02 p.m.
    Status: Investigating
    Update: We are currently investigating this issue.

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Frequently Asked Questions - Optimizely

Is there a Optimizely outage?
The current status of Optimizely is: Systems Active
Where can I find the official status page of Optimizely?
The official status page for Optimizely is here
How can I get notified if Optimizely is down or experiencing an outage?
To get notified of any status changes to Optimizely, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Optimizely every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Optimizely do?
Optimizely helps transform your company through data-driven decisions, experimentation, and invention to create impactful digital experiences.

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