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Is there an Optimizely outage?

Optimizely status: Systems Active

Last checked: 6 minutes ago

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Optimizely outages and incidents

Outage and incident data over the last 30 days for Optimizely.

There have been 3 outages or incidents for Optimizely in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Optimizely

Outlogger tracks the status of these components for Xero:

Configured Commerce – APAC Region Active
Configured Commerce – EMEA Region Active
Configured Commerce – NA Region Active
Configured Commerce: Product Information Management (PIM) – NA Region Active
Digital Experience Cloud Service - Management Portal Active
Optimizely Graph - APAC Region Active
Optimizely Graph - EMEA Region Active
Optimizely Graph - NA Region Active
Optimizely Graph - UAEN Region Active
Product Recommendations - EMEA Region Active
Product Recommendations - NA Region Active
Bounce management Active
Campaign APIs (REST, HTTP, SOAP) Active
Campaign E-Mail Submission via SMTP Active
Campaign Secured File Transfer Service (SFTP) Active
Campaign user interface Active
Custom Web- and Landing Pages Active
E-mail dispatch Active
Hosting of images and files Active
Online versions of mailings Active
Scheduled Jobs Active
Tracking Active
Analytics Active
Library Active
Open API Active
Plan Active
Requests Active
Content Recommendations API Active
Content Recommendations Management Interface Active
Visitor Intelligence Active
Content Recommendations API Active
Content Recommendations Management Interface Active
Visitor Intelligence Active
Content Recommendations API Active
Content Recommendations Management Interface Active
Visitor Intelligence Active
Content Recommendations API Active
Content Recommendations Management Interface Active
Visitor Intelligence Active
Australia East Active
Australia Southeast Active
Japan East Active
Southeast Asia Active
North Europe Active
Norway East Active
Sweden Central Active
UAE North Active
UK South Active
West Europe Active
Canada Central Active
Canada East Active
East US Active
East US 2 Active
North Central US Active
West US Active
West US 2 Active
Datacenter SE1 (Stockholm) Active
Datacenter SE2 (Stockholm) Active
Application UI Active
Datafile Build Service Active
Event Pipeline Active
Experiment Collaboration Active
Full Stack (Legacy) Active
Optimizely REST API Active
Results Page Active
SDKs Active
Optimizely Admin Center Active
Optimizely Identity Active
Core App Experiences Active
Data Ingestion and Processing Active
Event Collection Active
ODP Application Active
Optimizely Connect Platform Active
Core App Experiences Active
Data Ingestion and Processing Active
Event Collection Active
ODP Application Active
Optimizely Connect Platform Active
Campaigns Active
Core App Experiences Active
Data Ingestion and Processing Active
Event Collection Active
ODP Application Active
Optimizely Connect Platform Active
E-mail Active
Support Portal Active
Telephone Active
Data file build and Prop Active
Edge Decider (CDN worker) Active
Australia East Active
Singapore Active
North Europe Active
Norway East Active
Sweden Central Active
UK South Active
Canada East Active
US East Active
US West Active
App UI Active
DCP Active
Event Export Active
Events API Active
Integrations Active
List Attributes Active
Preview Mode Active
Recommendations Active
Results API Active
Snippet Building Active
Snippet Delivery Active
Visual Editor Active
Component Status
Configured Commerce – APAC Region Active
Configured Commerce – EMEA Region Active
Configured Commerce – NA Region Active
Configured Commerce: Product Information Management (PIM) – NA Region Active
Digital Experience Cloud Service - Management Portal Active
Optimizely Graph - APAC Region Active
Optimizely Graph - EMEA Region Active
Optimizely Graph - NA Region Active
Optimizely Graph - UAEN Region Active
Product Recommendations - EMEA Region Active
Product Recommendations - NA Region Active
Active
Bounce management Active
Campaign APIs (REST, HTTP, SOAP) Active
Campaign E-Mail Submission via SMTP Active
Campaign Secured File Transfer Service (SFTP) Active
Campaign user interface Active
Custom Web- and Landing Pages Active
E-mail dispatch Active
Hosting of images and files Active
Online versions of mailings Active
Scheduled Jobs Active
Tracking Active
Active
Analytics Active
Library Active
Open API Active
Plan Active
Requests Active
Active
Content Recommendations API Active
Content Recommendations Management Interface Active
Visitor Intelligence Active
Active
Content Recommendations API Active
Content Recommendations Management Interface Active
Visitor Intelligence Active
Active
Content Recommendations API Active
Content Recommendations Management Interface Active
Visitor Intelligence Active
Active
Content Recommendations API Active
Content Recommendations Management Interface Active
Visitor Intelligence Active
Active
Australia East Active
Australia Southeast Active
Japan East Active
Southeast Asia Active
Active
North Europe Active
Norway East Active
Sweden Central Active
UAE North Active
UK South Active
West Europe Active
Active
Canada Central Active
Canada East Active
East US Active
East US 2 Active
North Central US Active
West US Active
West US 2 Active
Active
Datacenter SE1 (Stockholm) Active
Datacenter SE2 (Stockholm) Active
Active
Application UI Active
Datafile Build Service Active
Event Pipeline Active
Experiment Collaboration Active
Full Stack (Legacy) Active
Optimizely REST API Active
Results Page Active
SDKs Active
Active
Optimizely Admin Center Active
Optimizely Identity Active
Active
Core App Experiences Active
Data Ingestion and Processing Active
Event Collection Active
ODP Application Active
Optimizely Connect Platform Active
Active
Core App Experiences Active
Data Ingestion and Processing Active
Event Collection Active
ODP Application Active
Optimizely Connect Platform Active
Active
Campaigns Active
Core App Experiences Active
Data Ingestion and Processing Active
Event Collection Active
ODP Application Active
Optimizely Connect Platform Active
Active
E-mail Active
Support Portal Active
Telephone Active
Active
Data file build and Prop Active
Edge Decider (CDN worker) Active
Active
Australia East Active
Singapore Active
Active
North Europe Active
Norway East Active
Sweden Central Active
UK South Active
Active
Canada East Active
US East Active
US West Active
Active
App UI Active
DCP Active
Event Export Active
Events API Active
Integrations Active
List Attributes Active
Preview Mode Active
Recommendations Active
Results API Active
Snippet Building Active
Snippet Delivery Active
Visual Editor Active

Latest Optimizely outages and incidents.

View the latest incidents for Optimizely and check for official updates:

Updates:

  • Time: July 23, 2024, 9:07 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 23, 2024, 1:06 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: July 22, 2024, 7:03 p.m.
    Status: Investigating
    Update: We are currently experiencing a delay when creating flags in newly created Feature Experimentation projects, which may take up to a minute. If you encounter a "Something went wrong" message, please wait before trying again. Our team is investigating and we will keep you updated on the progress.

Updates:

  • Time: July 19, 2024, 8:38 p.m.
    Status: Resolved
    Update: This issue is now resolved. Third-party systems are fully functional, and our systems have not demonstrated any further impact in production. All systems are operational.
  • Time: July 19, 2024, 3:23 p.m.
    Status: Monitoring
    Update: Third-party systems are now fully functional. Our team is actively monitoring performance to ensure continued stability. We'll continue to provide updates if any further information becomes available.
  • Time: July 19, 2024, 1:54 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: July 19, 2024, 1:53 p.m.
    Status: Investigating
    Update: We are currently aware of an active incident with a third party supplier in multiple regions, which is causing intermittent degradation affecting credit card payments. We are continuing to investigate and correspond with the third party supplier to push for rapid mitigation.

Updates:

  • Time: July 19, 2024, 4:30 a.m.
    Status: Resolved
    Update: This incident has been resolved. We will continue to communicate directly with our third-party provider to establish the cause of the incident.
  • Time: July 19, 2024, 2:58 a.m.
    Status: Monitoring
    Update: A fix has been implemented by our third-party provider. Customers should see signs of recovery at this time as mitigation has been applied across resources in the US Central region.
  • Time: July 19, 2024, 1:38 a.m.
    Status: Identified
    Update: The issue has been identified by our third-party provider and they are actively working on a fix.
  • Time: July 19, 2024, 12:19 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: July 19, 2024, 12:04 a.m.
    Status: Investigating
    Update: Starting at 21:56 UTC on 18 Jul 2024, we are currently investigating an issue impacting a subset of clients using App Services & SQL Database in Central US. We are working closely with the third-party provider to mitigate the impact. We will provide more updates as soon as they become available. Thank you for your patience!

Updates:

  • Time: July 19, 2024, 1:08 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 18, 2024, 3:08 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.

Updates:

  • Time: July 15, 2024, 1:53 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: July 13, 2024, 6:30 p.m.
    Status: Monitoring
    Update: The service has been in healthy state for several hours and we are continuing monitor closely.
  • Time: July 13, 2024, 11:06 a.m.
    Status: Identified
    Update: We are continuously troubleshooting to find solutions to mitigate the remaining issue and working closely with the related third party vendor. We will provide updates as soon as they are available. Thanks for your patience.
  • Time: July 12, 2024, 8:45 p.m.
    Status: Identified
    Update: The recovery has been interrupted and we are seeing service disruption again. We are continuing to work on applying remediation efforts as a top priority
  • Time: July 12, 2024, 6:43 p.m.
    Status: Monitoring
    Update: The service is in the process of completing its recovery. A small subset of users may still encounter issues until the recovery is fully complete
  • Time: July 12, 2024, 3:22 p.m.
    Status: Identified
    Update: The issue has been identified by our third party supplier and they are continuing to work on a fix.
  • Time: July 12, 2024, 1:42 p.m.
    Status: Investigating
    Update: We have an ongoing issue with the service Visitor Intelligence EAST US region and are investigating closely with relevant parties to find mitigations. Potential issue identification is investigated by our third party supplier. We will provide updates as soon as they are available. Thank you for your patience.
  • Time: July 12, 2024, 11:42 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue in close cooperation with our third party supplier. Additional updates will be provided once we obtain more information. Thank you for your patience.
  • Time: July 12, 2024, 10:57 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: July 12, 2024, 10:24 a.m.
    Status: Investigating
    Update: We are currently experiencing an issue with the Visitor Intelligence EAST US region and are investigating to find mitigations. Updates will follow as soon as they are available.

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Frequently Asked Questions - Optimizely

Is there a Optimizely outage?
The current status of Optimizely is: Systems Active
Where can I find the official status page of Optimizely?
The official status page for Optimizely is here
How can I get notified if Optimizely is down or experiencing an outage?
To get notified of any status changes to Optimizely, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Optimizely every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Optimizely do?
Optimizely helps transform your company through data-driven decisions, experimentation, and invention to create impactful digital experiences.

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