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Is there an Orderful outage?

Orderful status: Systems Active

Last checked: 3 minutes ago

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Orderful outages and incidents

Outage and incident data over the last 30 days for Orderful.

There have been 0 outages or incidents for Orderful in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Orderful

Outlogger tracks the status of these components for Xero:

API Active
Mailjet Email Content Active
Trading Partner Delivery Services Active
Rules Engine Active
Transaction Validation Active
UI Active
Component Status
API Active
Mailjet Email Content Active
Active
Trading Partner Delivery Services Active
Active
Rules Engine Active
Transaction Validation Active
UI Active

Latest Orderful outages and incidents.

View the latest incidents for Orderful and check for official updates:

Updates:

  • Time: July 1, 2023, 12:16 a.m.
    Status: Resolved
    Update: A spike of high blocks caused sender reputation issues and e-mail sending to be preblocked. We now see emails are being successfully sent and the number of blocks is near zero from the Orderful side. Please contact support support (https://support.orderful.com/hc/en-us/requests/new) if you notice any continued problems.
  • Time: June 30, 2023, 8:37 p.m.
    Status: Monitoring
    Update: Emails no longer show as blocked, the issue appears to be resolved. We will monitor closely for the remainder of the day.
  • Time: June 30, 2023, 6:06 p.m.
    Status: Identified
    Update: We have been alerted to some e-mail notifications not being sent. The cause of the issue has been identified and exists with our SMTP service. A solution is being tested currently.

Updates:

  • Time: June 7, 2023, 8:57 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 7, 2023, 8:55 p.m.
    Status: Monitoring
    Update: Users are now able to log in to the UI
  • Time: June 7, 2023, 8:55 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: June 7, 2023, 8:51 p.m.
    Status: Investigating
    Update: We are currently experiencing an issue with our UI. Users are not able to log into the UI. Please note the API is NOT affected by this and Transactions are flowing as expected

Updates:

  • Time: June 7, 2023, 8:57 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 7, 2023, 8:55 p.m.
    Status: Monitoring
    Update: Users are now able to log in to the UI
  • Time: June 7, 2023, 8:55 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: June 7, 2023, 8:51 p.m.
    Status: Investigating
    Update: We are currently experiencing an issue with our UI. Users are not able to log into the UI. Please note the API is NOT affected by this and Transactions are flowing as expected

Updates:

  • Time: April 25, 2023, 6:58 p.m.
    Status: Resolved
    Update: www.Orderful.com Is back up and running.
  • Time: April 25, 2023, 5:01 p.m.
    Status: Investigating
    Update: We are currently experiencing an issue with www.orderful.com. Our team is working to resolve the issue as quickly as possible. In the meantime, please note that https://ui.orderful.com is still operational and available for use. Our platform is also still working, and we are actively monitoring the situation to ensure that all other aspects of our service remain unaffected. We apologize for any inconvenience this may cause and will provide updates as soon as they become available. Thank you for your patience and understanding.

Updates:

  • Time: April 25, 2023, 6:58 p.m.
    Status: Resolved
    Update: www.Orderful.com Is back up and running.
  • Time: April 25, 2023, 5:01 p.m.
    Status: Investigating
    Update: We are currently experiencing an issue with www.orderful.com. Our team is working to resolve the issue as quickly as possible. In the meantime, please note that https://ui.orderful.com is still operational and available for use. Our platform is also still working, and we are actively monitoring the situation to ensure that all other aspects of our service remain unaffected. We apologize for any inconvenience this may cause and will provide updates as soon as they become available. Thank you for your patience and understanding.

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Frequently Asked Questions - Orderful

Is there a Orderful outage?
The current status of Orderful is: Systems Active
Where can I find the official status page of Orderful?
The official status page for Orderful is here
How can I get notified if Orderful is down or experiencing an outage?
To get notified of any status changes to Orderful, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Orderful every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Orderful do?
This service allows users to efficiently manage and resolve EDI trading partner relationships and transactions in real-time.

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