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Is there an Osano outage?

Osano status: Systems Active

Last checked: 3 minutes ago

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Osano outages and incidents

Outage and incident data over the last 30 days for Osano.

There have been 0 outages or incidents for Osano in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Osano

Outlogger tracks the status of these components for Xero:

Billing Management Active
Customer Portal Active
Payment Processing Gateway Active
API Core Active
Ask an Expert Active
Audit Logging Active
CDN - Global Edges Active
Consent Management - Canada Active
Consent Management Disclosure API Active
Consent Management - Frankfurt Active
Consent Management - Ireland Active
Consent Management - London Active
Consent Management - Northern California Active
Consent Management - Northern Virginia Active
Consent Management - Ohio Active
Consent Management - Oregon Active
Consent Management - Paris Active
Consent Management - São Paulo Active
Consent Management Script Active
Consent Management - Seoul Active
Consent Management - Singapore Active
Consent Management - Sydney Active
Customer Authentication Active
Data Store - USA Active
Data Subject Access Request (Public) Active
Discovery API Active
DNS Active
Email Notifications Active
Key Management Active
Privacy Scoring & Document Spidering Active
URL & Sitemap Scanning Active
Web User Interface Active
Live Chat Active
WireWheel POM Active
WireWheel UPCP Admin Active
WireWheel UPCP Core Active
WireWheel UPCP Integration Active
WireWheel UPCP Reporting Active
Component Status
Active
Billing Management Active
Customer Portal Active
Payment Processing Gateway Active
Active
API Core Active
Ask an Expert Active
Audit Logging Active
CDN - Global Edges Active
Consent Management - Canada Active
Consent Management Disclosure API Active
Consent Management - Frankfurt Active
Consent Management - Ireland Active
Consent Management - London Active
Consent Management - Northern California Active
Consent Management - Northern Virginia Active
Consent Management - Ohio Active
Consent Management - Oregon Active
Consent Management - Paris Active
Consent Management - São Paulo Active
Consent Management Script Active
Consent Management - Seoul Active
Consent Management - Singapore Active
Consent Management - Sydney Active
Customer Authentication Active
Data Store - USA Active
Data Subject Access Request (Public) Active
Discovery API Active
DNS Active
Email Notifications Active
Key Management Active
Privacy Scoring & Document Spidering Active
URL & Sitemap Scanning Active
Web User Interface Active
Active
Live Chat Active
Active
WireWheel POM Active
WireWheel UPCP Admin Active
WireWheel UPCP Core Active
WireWheel UPCP Integration Active
WireWheel UPCP Reporting Active

Latest Osano outages and incidents.

View the latest incidents for Osano and check for official updates:

Updates:

  • Time: Oct. 26, 2021, 1:21 a.m.
    Status: Resolved
    Update: Web user interface logins are operational. We've narrowed the issue down to a degraded API call in AWS. We are monitoring for further issues.
  • Time: Oct. 26, 2021, 12:15 a.m.
    Status: Investigating
    Update: We are currently investigating login timeouts for Web User Interface.

Updates:

  • Time: Aug. 31, 2021, 11:10 p.m.
    Status: Resolved
    Update: Amazon Web Services has resolved the issue affecting network connectivity within a single Availability Zone (usw2-az2) in the US-WEST-2 Region.
  • Time: Aug. 31, 2021, 11:09 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Aug. 31, 2021, 9:59 p.m.
    Status: Monitoring
    Update: The Osano engineering team identified degraded performance in the US West region related to intermittent network connectivity issues in AWS' Oregon region.

Updates:

  • Time: Aug. 31, 2021, 11:10 p.m.
    Status: Resolved
    Update: Amazon Web Services has resolved the issue affecting network connectivity within a single Availability Zone (usw2-az2) in the US-WEST-2 Region.
  • Time: Aug. 31, 2021, 11:09 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Aug. 31, 2021, 9:59 p.m.
    Status: Monitoring
    Update: The Osano engineering team identified degraded performance in the US West region related to intermittent network connectivity issues in AWS' Oregon region.

Updates:

  • Time: May 11, 2021, 9:21 p.m.
    Status: Postmortem
    Update: As part of our standard security practices, Osano implements continuous key rotations executed on a regular schedule. That key rotation failed to generate new credentials for the email sending service which supports data subject access requests. This caused emails to data subject access requests to be delayed. We fixed the root cause and verified that the delayed emails were sent. Customers who were impacted by this outage have been contacted by our customer success team.
  • Time: May 10, 2021, 8:22 p.m.
    Status: Resolved
    Update: This incident has been resolved. DSAR forms are successfully submitting
  • Time: May 10, 2021, 8:08 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: May 10, 2021, 8:05 p.m.
    Status: Investigating
    Update: We currently investigating an issue where DSAR submissions are failing for end-users.

Updates:

  • Time: May 11, 2021, 9:21 p.m.
    Status: Postmortem
    Update: As part of our standard security practices, Osano implements continuous key rotations executed on a regular schedule. That key rotation failed to generate new credentials for the email sending service which supports data subject access requests. This caused emails to data subject access requests to be delayed. We fixed the root cause and verified that the delayed emails were sent. Customers who were impacted by this outage have been contacted by our customer success team.
  • Time: May 10, 2021, 8:22 p.m.
    Status: Resolved
    Update: This incident has been resolved. DSAR forms are successfully submitting
  • Time: May 10, 2021, 8:08 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: May 10, 2021, 8:05 p.m.
    Status: Investigating
    Update: We currently investigating an issue where DSAR submissions are failing for end-users.

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Frequently Asked Questions - Osano

Is there a Osano outage?
The current status of Osano is: Systems Active
Where can I find the official status page of Osano?
The official status page for Osano is here
How can I get notified if Osano is down or experiencing an outage?
To get notified of any status changes to Osano, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Osano every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Osano do?
Osano assists organizations in streamlining privacy compliance by enabling them to establish, oversee, and expand their privacy program. Achieve compliance with GDPR, CPRA, and other regulations.

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