Is there an Own Company outage?

Own Company status: Systems Active

Last checked: a minute ago

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Own Company outages and incidents

Outage and incident data over the last 30 days for Own Company.

There have been 3 outages or incidents for Own Company in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Own Company

Outlogger tracks the status of these components for Xero:

Unified Login Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
Archiving Jobs Active
User Access Active
Archiving Jobs Active
User Access Active
Archiving Jobs Active
User Access Active
Archiving Jobs Active
User Access Active
Archiving Jobs Active
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Archiving Jobs Active
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Archiving Jobs Active
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Archiving Jobs Active
User Access Active
Archiving Jobs Active
User Access Active
Archiving Jobs Active
User Access Active
Archiving Jobs Active
User Access Active
Archiving Jobs Active
User Access Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
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Automatic Backups Active
Jobs Active
User Access Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
CA1 Active
EU (emea1/emea2) Active
UK1 Active
US (app1/hipaa1/useast2) Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
Component Status
Unified Login Active
Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
Active
Archiving Jobs Active
User Access Active
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Archiving Jobs Active
User Access Active
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Archiving Jobs Active
User Access Active
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Archiving Jobs Active
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Archiving Jobs Active
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Archiving Jobs Active
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Archiving Jobs Active
User Access Active
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Archiving Jobs Active
User Access Active
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Archiving Jobs Active
User Access Active
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Archiving Jobs Active
User Access Active
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Archiving Jobs Active
User Access Active
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Archiving Jobs Active
User Access Active
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Archiving Jobs Active
User Access Active
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API Access Active
Automatic Backups Active
Jobs Active
User Access Active
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API Access Active
Automatic Backups Active
Jobs Active
User Access Active
Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
Active
CA1 Active
EU (emea1/emea2) Active
UK1 Active
US (app1/hipaa1/useast2) Active
Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active
Active
API Access Active
Automatic Backups Active
Jobs Active
User Access Active

Latest Own Company outages and incidents.

View the latest incidents for Own Company and check for official updates:

Updates:

  • Time: Dec. 21, 2023, 6:22 p.m.
    Status: Resolved
    Update: The incident is now resolved and closed. All Salesforce data backups that were affected by this incident are tagged 'Affected by Incident #124' as they include deleted Recycle Bin records. Please reach out to our support team if you need help restoring from any of these backups. You can read more in this Knowledge Base Article: https://kb.ownbackup.com/articles/knowledgebase/Incident-124-30-11-2023.
  • Time: Dec. 4, 2023, 4:29 p.m.
    Status: Monitoring
    Update: All of your Salesforce data backups that were affected by this incident are tagged 'Affected by Incident #124' as they include deleted Recycle Bin records. Please reach out to our support team if you need help restoring from any of these backups. You can read more in this Knowledge Base Article: https://kb.ownbackup.com/articles/knowledgebase/Incident-124-30-11-2023.
  • Time: Nov. 28, 2023, 5:20 p.m.
    Status: Monitoring
    Update: A fix was deployed. It will take effect on your next Full backup. We’re still investigating the impact on past affected backups.
  • Time: Nov. 27, 2023, 10:29 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Nov. 27, 2023, 8:05 p.m.
    Status: Investigating
    Update: We are investigating an issue with downloading attachments during Salesforce backups. Customers may experience increased errors in backups as a result. The errors can be seen in the backup history tab.

Updates:

  • Time: Nov. 15, 2023, 11:40 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 13, 2023, 12:59 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Nov. 9, 2023, 9:24 p.m.
    Status: Identified
    Update: The issue has been identified and we are working on a fix.
  • Time: Nov. 9, 2023, 8:02 a.m.
    Status: Investigating
    Update: NOTE: This incident is only relevant for DYNAMICS 365 service users. We have detected a potential issue causing connectivity errors on Dynamics backups. While we have a workaround in place, our development team is investigating the root cause.

Updates:

  • Time: Oct. 30, 2023, 9 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Oct. 30, 2023, 9 p.m.
    Status: Monitoring
    Update: This issue is resolved. The backups are completing in their expected durations.
  • Time: Oct. 30, 2023, 12:01 a.m.
    Status: Monitoring
    Update: Applied a fix, we are currently monitoring our systems.
  • Time: Oct. 29, 2023, 8:43 p.m.
    Status: Investigating
    Update: We have identified an issue that may cause some backups to finish slower than usual in App1 region. We are working on a fix and will provide updates.

Updates:

  • Time: Oct. 19, 2023, 7:36 p.m.
    Status: Resolved
    Update: We identified and resolved the performance issue.
  • Time: Oct. 19, 2023, 6:44 p.m.
    Status: Investigating
    Update: We are currently investigating the issue.

Updates:

  • Time: Oct. 18, 2023, 12:04 p.m.
    Status: Resolved
    Update: Dear Customers, We are pleased to inform you that the recent slowdown in our backup process has been successfully resolved. Your data is now being backed up at the expected speed, ensuring the security and reliability of your information. Some backups that were running slowly were restarted and are now functioning at full speed. We apologize for any inconvenience this may have caused and appreciate your patience during this time. If you have any further questions or concerns, please feel free to reach out to our support team.
  • Time: Oct. 16, 2023, 9:23 a.m.
    Status: Monitoring
    Update: We have found an issue that may cause some backups to finish slower than usual within the UK1 region. This issue has already been fixed and will not affect future backups.

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Frequently Asked Questions - Own Company

Is there a Own Company outage?
The current status of Own Company is: Systems Active
Where can I find the official status page of Own Company?
The official status page for Own Company is here
How can I get notified if Own Company is down or experiencing an outage?
To get notified of any status changes to Own Company, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Own Company every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Own Company do?
Own provides automated backups and easy recovery to prevent loss of important data and metadata.

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