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Is there an PairSoftCloud outage?

PairSoftCloud status: Systems Active

Last checked: 5 minutes ago

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PairSoftCloud outages and incidents

Outage and incident data over the last 30 days for PairSoftCloud.

There have been 0 outages or incidents for PairSoftCloud in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for PairSoftCloud

Outlogger tracks the status of these components for Xero:

Component Status

Latest PairSoftCloud outages and incidents.

View the latest incidents for PairSoftCloud and check for official updates:

Updates:

  • Time: Sept. 18, 2023, 1:14 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 12, 2023, 2:14 p.m.
    Status: Identified
    Update: Dear Valued Client, We would like to inform you that the planned maintenance for your Azure App Service in East US 2, which is currently in progress as of September 17, 2023. This routine maintenance is part of our commitment to ensuring the reliability and performance of your services. During this maintenance, there may be a brief drop in connectivity for a few seconds. For additional information and updates, please refer to status.pairsoft.com or reach out to our support team at Support.pairsoft.com. Thank you for your understanding and cooperation as we work to enhance your Azure experience. Sincerely, The Pairsoft Cloud Team

Updates:

  • Time: Sept. 11, 2023, 2:42 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 11, 2023, 2:21 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Sept. 11, 2023, 2:18 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Sept. 11, 2023, 2:03 p.m.
    Status: Investigating
    Update: We are currently experiencing performance issues with the PaperSaveCloud Operations Service. These may prevent you from using your PaperSave account, or you may experience intermittent response time when logging-in. Our Teams are actively working on the remediation. Please check here periodically for updates. We apologize for any inconvenience.

Updates:

  • Time: Aug. 7, 2023, 8:29 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 7, 2023, 8:02 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Aug. 7, 2023, 6:58 p.m.
    Status: Identified
    Update: Our collaboration with Microsoft is ongoing as we seek a temporary workaround to offer you while we diligently work on a permanent resolution for this issue.
  • Time: Aug. 7, 2023, 5:41 p.m.
    Status: Identified
    Update: We want to provide you with an update regarding the ongoing service interruption that has affected our platform. We are actively working in collaboration with our partners at Microsoft to address the issue and restore normal service as soon as possible. Our initial analysis indicates that this service interruption is directly related to a recent change implemented by Microsoft. We have been diligently investigating the root cause and are dedicated to identifying a resolution swiftly. Please rest assured that our teams are working around the clock to resolve this issue. We understand the impact it has on your operations, and we are committed to getting everything back up and running smoothly in the shortest time possible. We sincerely apologize for any inconvenience this interruption may have caused you. We understand the frustration this may have generated, and we appreciate your patience as we work towards a solution. We will continue to provide updates as we make progress towards restoring the service. Thank you for your understanding and ongoing support.
  • Time: Aug. 7, 2023, 3:44 p.m.
    Status: Investigating
    Update: We are currently experiencing performance issues with the PaperSaveCloud Operations Service. These may prevent you from using your PaperSave account, or you may experience intermittent response time when logging-in. Our Teams are actively working on the remediation. Please check here periodically for updates. We apologize for any inconvenience.

Updates:

  • Time: April 12, 2023, 10:28 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: April 12, 2023, 10:23 a.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: April 12, 2023, 10:20 a.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: April 12, 2023, 10:19 a.m.
    Status: Investigating
    Update: We are experiencing minor issues with the Docupeak services. These issues may prevent you from accessing or using parts of your Docupeak application. Our Teams are actively working on the remediation. Please check here periodically for updates. We apologize for any inconvenience.

Updates:

  • Time: March 31, 2023, 7:44 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: March 31, 2023, 6:40 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: March 31, 2023, 5:53 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: March 31, 2023, 4:35 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: March 31, 2023, 2:29 p.m.
    Status: Investigating
    Update: We are currently experiencing minor performance issues with the PaperSaveCloud OCR Service. Our Teams are actively working on the remediation. Please check here periodically for updates. We apologize for any inconvenience.

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Frequently Asked Questions - PairSoftCloud

Is there a PairSoftCloud outage?
The current status of PairSoftCloud is: Systems Active
Where can I find the official status page of PairSoftCloud?
The official status page for PairSoftCloud is here
How can I get notified if PairSoftCloud is down or experiencing an outage?
To get notified of any status changes to PairSoftCloud, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of PairSoftCloud every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does PairSoftCloud do?
Pairsoft's software enhances ERP functionality with AP automation, procurement, and document management solutions. Optimize your organization's processes with ease.

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