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Is there an Particle outage?

Particle status: Systems Active

Last checked: 42 seconds ago

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Particle outages and incidents

Outage and incident data over the last 30 days for Particle.

There have been 2 outages or incidents for Particle in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Particle

Outlogger tracks the status of these components for Xero:

Cellular Connectivity Active
Integrations Active
Management Console Active
REST API Active
Wi-Fi Connectivity Active
build.particle.io Active
community.particle.io Active
docs.particle.io Active
store.particle.io Active
www.particle.io Active
Particle CLI Active
Particle Workbench Active
2G/3G EMEA Active
2G/3G NorAm Active
B Series B523 SoM or Tracker T523 SoM Active
E Series LTE (E402), Boron LTE, B Series B402 SoM, Tracker T402 SoM, or Electron LTE (ELC402) (LTE Cat M1) Active
Ether SIM Active
SIM state management Active
Component Status
Cellular Connectivity Active
Integrations Active
Management Console Active
REST API Active
Wi-Fi Connectivity Active
Active
build.particle.io Active
community.particle.io Active
docs.particle.io Active
store.particle.io Active
www.particle.io Active
Active
Particle CLI Active
Particle Workbench Active
Active
2G/3G EMEA Active
2G/3G NorAm Active
B Series B523 SoM or Tracker T523 SoM Active
E Series LTE (E402), Boron LTE, B Series B402 SoM, Tracker T402 SoM, or Electron LTE (ELC402) (LTE Cat M1) Active
Ether SIM Active
SIM state management Active

Latest Particle outages and incidents.

View the latest incidents for Particle and check for official updates:

Updates:

  • Time: Nov. 21, 2024, 4:17 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Nov. 21, 2024, 2:17 p.m.
    Status: Monitoring
    Update: Particle has observed full recovery and our partners confirmed that the remediation work has been finalised. The team will continue to monitor the situation.
  • Time: Nov. 21, 2024, 10:27 a.m.
    Status: Identified
    Update: Work by our cellular partners is ongoing to restore connectivity. Some devices have shown recovery.
  • Time: Nov. 21, 2024, 2:22 a.m.
    Status: Identified
    Update: The issue was identified, the cellular partner is working to solve this.
  • Time: Nov. 21, 2024, 12:12 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Nov. 21, 2024, 12:12 a.m.
    Status: Investigating
    Update: The Particle team is investigating a decrease in online cellular devices. This affect to only devices deployed in US, in specific to the SKU E310

Updates:

  • Time: Oct. 30, 2024, 11:46 a.m.
    Status: Resolved
    Update: The connectivity issues have resolved and online counts remain stable.
  • Time: Oct. 30, 2024, 9:27 a.m.
    Status: Monitoring
    Update: Devices are recovering and should resume operating normally.
  • Time: Oct. 30, 2024, 9:19 a.m.
    Status: Identified
    Update: The issue has been isolated to a specific cellular provider. Early signs of recovery has been observed.
  • Time: Oct. 30, 2024, 8:37 a.m.
    Status: Investigating
    Update: The Particle team is investigating a decrease in online cellular devices. The platform remains stable.

Updates:

  • Time: Oct. 28, 2024, 4:54 p.m.
    Status: Resolved
    Update: This behavior been identified as a non-system issue involving some non-standard applications of Tracker Edge v17-18. We are contacting customers directly who may have stumbled upon this behavior.
  • Time: Oct. 28, 2024, 4:30 p.m.
    Status: Investigating
    Update: Engineering work on this issue is ongoing, we will provide an update as soon as one is available. At present, it does not appear to be a widespread issue with fleet configurations and rather specific to a subset of our customers.
  • Time: Oct. 28, 2024, 2:54 p.m.
    Status: Investigating
    Update: Particle has identified an issue where new fleet configurations may not save. Our Engineering team is actively engaged; we will post an update shortly.

Updates:

  • Time: Sept. 30, 2024, 10:58 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 30, 2024, 4:04 p.m.
    Status: Monitoring
    Update: Particle is monitoring the widespread cellular outages across the United States closely. No impact is expected with respect to our services, but we provide aggressive updates if the circumstances change.

Updates:

  • Time: Sept. 23, 2024, 4:58 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 23, 2024, 4:58 p.m.
    Status: Monitoring
    Update: We are continuing to monitor for any further issues.
  • Time: Sept. 23, 2024, 2:23 p.m.
    Status: Monitoring
    Update: We are aware of a potential slowdown in SIM activation/deactivation requests on behalf of one of our telephony partners. We are monitoring these metrics and will provide further information should an issue manifest. In the meantime, be aware of potential slowdown in provisioning requests.

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Frequently Asked Questions - Particle

Is there a Particle outage?
The current status of Particle is: Systems Active
Where can I find the official status page of Particle?
The official status page for Particle is here
How can I get notified if Particle is down or experiencing an outage?
To get notified of any status changes to Particle, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Particle every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Particle do?
Particle enables connectivity for innovative companies' machines, vehicles, and products.

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