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Is there an Particle outage?

Particle status: Systems Active

Last checked: 8 minutes ago

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Particle outages and incidents

Outage and incident data over the last 30 days for Particle.

There have been 2 outages or incidents for Particle in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Particle

Outlogger tracks the status of these components for Xero:

Cellular Connectivity Active
Integrations Active
Management Console Active
REST API Active
Wi-Fi Connectivity Active
build.particle.io Active
community.particle.io Active
docs.particle.io Active
store.particle.io Active
www.particle.io Active
Particle CLI Active
Particle Workbench Active
2G/3G EMEA Active
2G/3G NorAm Active
B Series B523 SoM or Tracker T523 SoM Active
E Series LTE (E402), Boron LTE, B Series B402 SoM, Tracker T402 SoM, or Electron LTE (ELC402) (LTE Cat M1) Active
Ether SIM Active
SIM state management Active
Component Status
Cellular Connectivity Active
Integrations Active
Management Console Active
REST API Active
Wi-Fi Connectivity Active
Active
build.particle.io Active
community.particle.io Active
docs.particle.io Active
store.particle.io Active
www.particle.io Active
Active
Particle CLI Active
Particle Workbench Active
Active
2G/3G EMEA Active
2G/3G NorAm Active
B Series B523 SoM or Tracker T523 SoM Active
E Series LTE (E402), Boron LTE, B Series B402 SoM, Tracker T402 SoM, or Electron LTE (ELC402) (LTE Cat M1) Active
Ether SIM Active
SIM state management Active

Latest Particle outages and incidents.

View the latest incidents for Particle and check for official updates:

Updates:

  • Time: Sept. 18, 2024, 6:25 a.m.
    Status: Resolved
    Update: This incident has been assessed as minor in its impact, with the exception of a few minutes of missing online device information in Fleet Health. All systems green.
  • Time: Sept. 18, 2024, 6:07 a.m.
    Status: Identified
    Update: This appears to be a data reporting issue, not a genuine outage -- we are assessing any impact.
  • Time: Sept. 18, 2024, 6:03 a.m.
    Status: Investigating
    Update: Particle is investing a drop in WiFi and Cellular devices -- will be back with a report shortly.

Updates:

  • Time: Sept. 10, 2024, 8:04 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 10, 2024, 2:35 a.m.
    Status: Identified
    Update: Particle is again seeing an outage related to Optus-connected WiFi devices in Oceania. This outage has a different profile than last weeks, which was a total outage -- this outage appears more partial with long reconnect times but ultimate reconnections. We are observing a general trend toward recovery. This is not a Particle outage, but rather another Optus WiFi outage in Oceania.

Updates:

  • Time: Sept. 6, 2024, 1:22 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 5, 2024, 9:23 p.m.
    Status: Identified
    Update: We have identified a large drop in WiFi devices connected in Oceania via the Optus network. This is not a Particle related outage, but we will surface information about this ISP issue as it is received. This appears to be unrelated to overseas communication and is instead a direct Optus outage.

Updates:

  • Time: Sept. 4, 2024, 1:53 p.m.
    Status: Resolved
    Update: Device connectivity remains stable and no further issues have been observed.
  • Time: Sept. 4, 2024, 11:03 a.m.
    Status: Monitoring
    Update: Particle has observed a significant level of recovery of connected devices, and will continue to monitor the situation.
  • Time: Sept. 4, 2024, 10:45 a.m.
    Status: Identified
    Update: Particle received confirmation of an outage from our cellular partners. The issue is receiving the highest levels of attention and we will continue to update as more information becomes available.
  • Time: Sept. 4, 2024, 10:11 a.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Sept. 4, 2024, 9:54 a.m.
    Status: Investigating
    Update: Particle is investigating an outage affecting cellular devices in North America.

Updates:

  • Time: Aug. 14, 2024, 11:45 a.m.
    Status: Resolved
    Update: We're providing notice of a few, brief WiFi ISP outages that occurred during the night, with spikes from Telstra (AUS) at 00:45 PDT and BT (UK) at 1:04 PDT. Both spikes resolved very quickly, but customers potentially saw brief periods of disconnection (~10 minutes) followed by any backfill information they may have enqueued. About 20% of Particle WiFi devices connected to those networks were affected. All signs point to an ISP-related service incident.

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Frequently Asked Questions - Particle

Is there a Particle outage?
The current status of Particle is: Systems Active
Where can I find the official status page of Particle?
The official status page for Particle is here
How can I get notified if Particle is down or experiencing an outage?
To get notified of any status changes to Particle, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Particle every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Particle do?
Particle enables connectivity for innovative companies' machines, vehicles, and products.

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