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Is there an Particle outage?

Particle status: Systems Active

Last checked: 39 seconds ago

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Particle outages and incidents

Outage and incident data over the last 30 days for Particle.

There have been 3 outages or incidents for Particle in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Particle

Outlogger tracks the status of these components for Xero:

Cellular Connectivity Active
Integrations Active
Management Console Active
REST API Active
Wi-Fi Connectivity Active
build.particle.io Active
community.particle.io Active
docs.particle.io Active
store.particle.io Active
www.particle.io Active
Particle CLI Active
Particle Workbench Active
2G/3G EMEA Active
2G/3G NorAm Active
B Series B523 SoM or Tracker T523 SoM Active
E Series LTE (E402), Boron LTE, B Series B402 SoM, Tracker T402 SoM, or Electron LTE (ELC402) (LTE Cat M1) Active
Ether SIM Active
SIM state management Active
Component Status
Cellular Connectivity Active
Integrations Active
Management Console Active
REST API Active
Wi-Fi Connectivity Active
Active
build.particle.io Active
community.particle.io Active
docs.particle.io Active
store.particle.io Active
www.particle.io Active
Active
Particle CLI Active
Particle Workbench Active
Active
2G/3G EMEA Active
2G/3G NorAm Active
B Series B523 SoM or Tracker T523 SoM Active
E Series LTE (E402), Boron LTE, B Series B402 SoM, Tracker T402 SoM, or Electron LTE (ELC402) (LTE Cat M1) Active
Ether SIM Active
SIM state management Active

Latest Particle outages and incidents.

View the latest incidents for Particle and check for official updates:

Updates:

  • Time: Sept. 8, 2023, 7:23 p.m.
    Status: Resolved
    Update: We have verified that this incident has been resolved.
  • Time: Sept. 8, 2023, 5:40 p.m.
    Status: Identified
    Update: We are seeing modest improvement associated with this telephony (networking) issue.
  • Time: Sept. 8, 2023, 3:16 p.m.
    Status: Investigating
    Update: Internal data points to Virginia in the US as the main zone of a network-related issue. We have escalated to our telephony partners for more information.
  • Time: Sept. 8, 2023, 3:13 p.m.
    Status: Investigating
    Update: Particle is investigating a minor drop in connectivity associated with EtherSIM devices connecting in the US on AT&T. Only a very small subset of these devices appear to be impacted.

Updates:

  • Time: Sept. 8, 2023, 7:23 p.m.
    Status: Resolved
    Update: We have verified that this incident has been resolved.
  • Time: Sept. 8, 2023, 5:40 p.m.
    Status: Identified
    Update: We are seeing modest improvement associated with this telephony (networking) issue.
  • Time: Sept. 8, 2023, 3:16 p.m.
    Status: Investigating
    Update: Internal data points to Virginia in the US as the main zone of a network-related issue. We have escalated to our telephony partners for more information.
  • Time: Sept. 8, 2023, 3:13 p.m.
    Status: Investigating
    Update: Particle is investigating a minor drop in connectivity associated with EtherSIM devices connecting in the US on AT&T. Only a very small subset of these devices appear to be impacted.

Updates:

  • Time: Sept. 1, 2023, 2:04 p.m.
    Status: Resolved
    Update: We have confirmed the resolution of this issue.
  • Time: Sept. 1, 2023, 2:04 p.m.
    Status: Resolved
    Update: We have confirmed the resolution of this issue.
  • Time: Sept. 1, 2023, 10:01 a.m.
    Status: Monitoring
    Update: We are seeing a return in impacted 2G/3G connections and are monitoring the recovery.
  • Time: Sept. 1, 2023, 10:01 a.m.
    Status: Monitoring
    Update: We are seeing a return in impacted 2G/3G connections and are monitoring the recovery.
  • Time: Sept. 1, 2023, 12:41 a.m.
    Status: Identified
    Update: We are continuing to monitor upstream work being done to resolve this issue impacting the small number of remaining 2G/3G Particle devices based in the US. We will post updates here as soon as we see material progress being made.
  • Time: Sept. 1, 2023, 12:41 a.m.
    Status: Identified
    Update: We are continuing to monitor upstream work being done to resolve this issue impacting the small number of remaining 2G/3G Particle devices based in the US. We will post updates here as soon as we see material progress being made.
  • Time: Aug. 31, 2023, 8:15 p.m.
    Status: Identified
    Update: We have received word that this is not a sunset event, but instead a maintenance-related event affecting US 2G/3G communications infrastructure. The content of this advisory remains the same, though it is possible that impacted devices may reconnect. We will leave this incident in "Identified" until we have further information.
  • Time: Aug. 31, 2023, 8:15 p.m.
    Status: Identified
    Update: We have received word that this is not a sunset event, but instead a maintenance-related event affecting US 2G/3G communications infrastructure. The content of this advisory remains the same, though it is possible that impacted devices may reconnect. We will leave this incident in "Identified" until we have further information.
  • Time: Aug. 31, 2023, 5:11 p.m.
    Status: Identified
    Update: We will leave this page open for visibility for the day. Impact on the general Particle fleet is minimal given transition to LTE Cat-M1 in the US. Only 2G/3G Electrons, Borons, and E-Series devices without 2G T-Mobile fallback in the US are impacted by a step change in remaining legacy 3G availability (which was officially deprecated last year).
  • Time: Aug. 31, 2023, 5:11 p.m.
    Status: Identified
    Update: We will leave this page open for visibility for the day. Impact on the general Particle fleet is minimal given transition to LTE Cat-M1 in the US. Only 2G/3G Electrons, Borons, and E-Series devices without 2G T-Mobile fallback in the US are impacted by a step change in remaining legacy 3G availability (which was officially deprecated last year).
  • Time: Aug. 31, 2023, 2:14 p.m.
    Status: Identified
    Update: The issue has been identified as a 3G-exclusive event, likely a sunset of 3G infrastructure according to our data (which has been officially retired by T-Mobile as of over 1 year ago). The impact here is exclusive to 3G devices that have been connecting through legacy 3G infra over the past year without available 2G fallback.
  • Time: Aug. 31, 2023, 2:14 p.m.
    Status: Identified
    Update: The issue has been identified as a 3G-exclusive event, likely a sunset of 3G infrastructure according to our data (which has been officially retired by T-Mobile as of over 1 year ago). The impact here is exclusive to 3G devices that have been connecting through legacy 3G infra over the past year without available 2G fallback.
  • Time: Aug. 31, 2023, 2:03 p.m.
    Status: Investigating
    Update: Particle is investigating a drop in 2G/3G devices in the United States, all signs point to a 2G/3G sunset event. Will post an update once conclusive information has been determined.
  • Time: Aug. 31, 2023, 2:03 p.m.
    Status: Investigating
    Update: Particle is investigating a drop in 2G/3G devices in the United States, all signs point to a 2G/3G sunset event. Will post an update once conclusive information has been determined.

Updates:

  • Time: Aug. 16, 2023, 1:30 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 15, 2023, 7:07 p.m.
    Status: Investigating
    Update: Particle is aware of an issue concerning SIM activation/deactivation(non-EtherSIM). Our MVNO partners are investigating.

Updates:

  • Time: Aug. 16, 2023, 1:30 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Aug. 15, 2023, 7:07 p.m.
    Status: Investigating
    Update: Particle is aware of an issue concerning SIM activation/deactivation(non-EtherSIM). Our MVNO partners are investigating.

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Frequently Asked Questions - Particle

Is there a Particle outage?
The current status of Particle is: Systems Active
Where can I find the official status page of Particle?
The official status page for Particle is here
How can I get notified if Particle is down or experiencing an outage?
To get notified of any status changes to Particle, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Particle every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Particle do?
Particle enables connectivity for innovative companies' machines, vehicles, and products.

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