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Is there an Particle outage?

Particle status: Systems Active

Last checked: 4 minutes ago

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Particle outages and incidents

Outage and incident data over the last 30 days for Particle.

There have been 3 outages or incidents for Particle in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Particle

Outlogger tracks the status of these components for Xero:

Cellular Connectivity Active
Integrations Active
Management Console Active
REST API Active
Wi-Fi Connectivity Active
build.particle.io Active
community.particle.io Active
docs.particle.io Active
store.particle.io Active
www.particle.io Active
Particle CLI Active
Particle Workbench Active
2G/3G EMEA Active
2G/3G NorAm Active
B Series B523 SoM or Tracker T523 SoM Active
E Series LTE (E402), Boron LTE, B Series B402 SoM, Tracker T402 SoM, or Electron LTE (ELC402) (LTE Cat M1) Active
Ether SIM Active
SIM state management Active
Component Status
Cellular Connectivity Active
Integrations Active
Management Console Active
REST API Active
Wi-Fi Connectivity Active
Active
build.particle.io Active
community.particle.io Active
docs.particle.io Active
store.particle.io Active
www.particle.io Active
Active
Particle CLI Active
Particle Workbench Active
Active
2G/3G EMEA Active
2G/3G NorAm Active
B Series B523 SoM or Tracker T523 SoM Active
E Series LTE (E402), Boron LTE, B Series B402 SoM, Tracker T402 SoM, or Electron LTE (ELC402) (LTE Cat M1) Active
Ether SIM Active
SIM state management Active

Latest Particle outages and incidents.

View the latest incidents for Particle and check for official updates:

Updates:

  • Time: Oct. 18, 2023, 1:32 p.m.
    Status: Resolved
    Update: This issue was solved and all sim cards pending was processed properly.
  • Time: Oct. 17, 2023, 8:43 p.m.
    Status: Identified
    Update: Particle has identified SIM Activation and Deactivation delays with one of its providers. We are experiencing a SIM state management outage affecting E Series LTE (E402), Boron LTE, B Series B402 SoM, Tracker T402 SoM, or Electron LTE (ELC402) (LTE Cat M1). Connectivity is not affected. Online devices are not affected. Particle is actively working with our MVNO partners to address the situation.

Updates:

  • Time: Sept. 30, 2023, 1:02 p.m.
    Status: Resolved
    Update: The community is up and running again!
  • Time: Sept. 30, 2023, 12:43 p.m.
    Status: Identified
    Update: Particle’s forum provider is experiencing technical difficulties. The site will be in/out of read-only mode until this is resolved.

Updates:

  • Time: Sept. 30, 2023, 1:02 p.m.
    Status: Resolved
    Update: The community is up and running again!
  • Time: Sept. 30, 2023, 12:43 p.m.
    Status: Identified
    Update: Particle’s forum provider is experiencing technical difficulties. The site will be in/out of read-only mode until this is resolved.

Updates:

  • Time: Sept. 14, 2023, 6:38 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 14, 2023, 5:20 p.m.
    Status: Monitoring
    Update: We are seeing devices come back online and are monitoring the resolution of this incident.
  • Time: Sept. 14, 2023, 3:06 p.m.
    Status: Identified
    Update: We've been briefed that this issue is indeed mechanical in scope, and potentially large-scale. Again, like on 9/1, our data tells us that only a subset of 2G/3G devices in the US are impacted. We will provide updates as we receive them.
  • Time: Sept. 14, 2023, 2:06 p.m.
    Status: Investigating
    Update: We are currently investigating a dip in devices similar in profile to the incident on 9/1, only impacting Electron 2G (G350), Electron 3G (U260/U270), or E Series 2G/3G (E310). We have notified our telephony partner of the incident and are following their investigation.

Updates:

  • Time: Sept. 14, 2023, 6:38 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Sept. 14, 2023, 5:20 p.m.
    Status: Monitoring
    Update: We are seeing devices come back online and are monitoring the resolution of this incident.
  • Time: Sept. 14, 2023, 3:06 p.m.
    Status: Identified
    Update: We've been briefed that this issue is indeed mechanical in scope, and potentially large-scale. Again, like on 9/1, our data tells us that only a subset of 2G/3G devices in the US are impacted. We will provide updates as we receive them.
  • Time: Sept. 14, 2023, 2:06 p.m.
    Status: Investigating
    Update: We are currently investigating a dip in devices similar in profile to the incident on 9/1, only impacting Electron 2G (G350), Electron 3G (U260/U270), or E Series 2G/3G (E310). We have notified our telephony partner of the incident and are following their investigation.

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Frequently Asked Questions - Particle

Is there a Particle outage?
The current status of Particle is: Systems Active
Where can I find the official status page of Particle?
The official status page for Particle is here
How can I get notified if Particle is down or experiencing an outage?
To get notified of any status changes to Particle, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Particle every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Particle do?
Particle enables connectivity for innovative companies' machines, vehicles, and products.

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