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Is there an Particle outage?

Particle status: Systems Active

Last checked: 5 minutes ago

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Particle outages and incidents

Outage and incident data over the last 30 days for Particle.

There have been 3 outages or incidents for Particle in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Particle

Outlogger tracks the status of these components for Xero:

Cellular Connectivity Active
Integrations Active
Management Console Active
REST API Active
Wi-Fi Connectivity Active
build.particle.io Active
community.particle.io Active
docs.particle.io Active
store.particle.io Active
www.particle.io Active
Particle CLI Active
Particle Workbench Active
2G/3G EMEA Active
2G/3G NorAm Active
B Series B523 SoM or Tracker T523 SoM Active
E Series LTE (E402), Boron LTE, B Series B402 SoM, Tracker T402 SoM, or Electron LTE (ELC402) (LTE Cat M1) Active
Ether SIM Active
SIM state management Active
Component Status
Cellular Connectivity Active
Integrations Active
Management Console Active
REST API Active
Wi-Fi Connectivity Active
Active
build.particle.io Active
community.particle.io Active
docs.particle.io Active
store.particle.io Active
www.particle.io Active
Active
Particle CLI Active
Particle Workbench Active
Active
2G/3G EMEA Active
2G/3G NorAm Active
B Series B523 SoM or Tracker T523 SoM Active
E Series LTE (E402), Boron LTE, B Series B402 SoM, Tracker T402 SoM, or Electron LTE (ELC402) (LTE Cat M1) Active
Ether SIM Active
SIM state management Active

Latest Particle outages and incidents.

View the latest incidents for Particle and check for official updates:

Updates:

  • Time: June 21, 2023, 5:14 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 21, 2023, 5:14 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 21, 2023, 1:07 p.m.
    Status: Monitoring
    Update: We are monitoring the full recovery of the incident. Connectivity has been fully restored. To recap: beginning at around 4AM PDT this morning, a subset of LTE Cat-M1 devices connecting via AT&T in the US and Canada lost connectivity. EtherSIM devices were not impacted. Impact was unevenly distributed and the ramp-up to the event was slow.
  • Time: June 21, 2023, 1:07 p.m.
    Status: Monitoring
    Update: We are monitoring the full recovery of the incident. Connectivity has been fully restored. To recap: beginning at around 4AM PDT this morning, a subset of LTE Cat-M1 devices connecting via AT&T in the US and Canada lost connectivity. EtherSIM devices were not impacted. Impact was unevenly distributed and the ramp-up to the event was slow.
  • Time: June 21, 2023, 12:50 p.m.
    Status: Identified
    Update: We are observing a significant recovery of impacted devices; will update again as we near full recovery.
  • Time: June 21, 2023, 12:50 p.m.
    Status: Identified
    Update: We are observing a significant recovery of impacted devices; will update again as we near full recovery.
  • Time: June 21, 2023, 11:29 a.m.
    Status: Identified
    Update: More information about the issue: Particle has observed a large drop in AT&T devices connected in the US and Canada (some very small signal in Mexico as well). Only LTE Cat-M1 devices are impacted. No EtherSIM devices are impacted. The incident has been a slow ramp-down beginning around 20 minutes ago. We have escalated with our network partners and will be posting more information frequently.
  • Time: June 21, 2023, 11:29 a.m.
    Status: Identified
    Update: More information about the issue: Particle has observed a large drop in AT&T devices connected in the US and Canada (some very small signal in Mexico as well). Only LTE Cat-M1 devices are impacted. No EtherSIM devices are impacted. The incident has been a slow ramp-down beginning around 20 minutes ago. We have escalated with our network partners and will be posting more information frequently.
  • Time: June 21, 2023, 11:10 a.m.
    Status: Investigating
    Update: Particle is investigating a large cellular connectivity incident impacting US and Canada, more information shortly.

Updates:

  • Time: June 15, 2023, 11:30 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 15, 2023, 1:44 a.m.
    Status: Identified
    Update: This status page will remain up until we see an improvement. As it stands, only a small percentage of 2G/3G devices in BE and NL are impacted from a regional networking issue.
  • Time: June 14, 2023, 11:43 p.m.
    Status: Investigating
    Update: Particle is investigating a moderate drop in healthy connections specific to 2G/3G devices in Belgium and the Netherlands. All signs point to a network issue.

Updates:

  • Time: June 15, 2023, 11:30 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 15, 2023, 1:44 a.m.
    Status: Identified
    Update: This status page will remain up until we see an improvement. As it stands, only a small percentage of 2G/3G devices in BE and NL are impacted from a regional networking issue.
  • Time: June 14, 2023, 11:43 p.m.
    Status: Investigating
    Update: Particle is investigating a moderate drop in healthy connections specific to 2G/3G devices in Belgium and the Netherlands. All signs point to a network issue.

Updates:

  • Time: June 13, 2023, 9:23 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 13, 2023, 8:24 p.m.
    Status: Investigating
    Update: Particle is aware of an issues with activating (non-EtherSIM) SIM cards. Our MVNO partners are investigating.

Updates:

  • Time: June 13, 2023, 9:23 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 13, 2023, 8:24 p.m.
    Status: Investigating
    Update: Particle is aware of an issues with activating (non-EtherSIM) SIM cards. Our MVNO partners are investigating.

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Frequently Asked Questions - Particle

Is there a Particle outage?
The current status of Particle is: Systems Active
Where can I find the official status page of Particle?
The official status page for Particle is here
How can I get notified if Particle is down or experiencing an outage?
To get notified of any status changes to Particle, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Particle every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Particle do?
Particle enables connectivity for innovative companies' machines, vehicles, and products.

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