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Is there an Particle outage?

Particle status: Systems Active

Last checked: 8 minutes ago

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Particle outages and incidents

Outage and incident data over the last 30 days for Particle.

There have been 3 outages or incidents for Particle in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Particle

Outlogger tracks the status of these components for Xero:

Cellular Connectivity Active
Integrations Active
Management Console Active
REST API Active
Wi-Fi Connectivity Active
build.particle.io Active
community.particle.io Active
docs.particle.io Active
store.particle.io Active
www.particle.io Active
Particle CLI Active
Particle Workbench Active
2G/3G EMEA Active
2G/3G NorAm Active
B Series B523 SoM or Tracker T523 SoM Active
E Series LTE (E402), Boron LTE, B Series B402 SoM, Tracker T402 SoM, or Electron LTE (ELC402) (LTE Cat M1) Active
Ether SIM Active
SIM state management Active
Component Status
Cellular Connectivity Active
Integrations Active
Management Console Active
REST API Active
Wi-Fi Connectivity Active
Active
build.particle.io Active
community.particle.io Active
docs.particle.io Active
store.particle.io Active
www.particle.io Active
Active
Particle CLI Active
Particle Workbench Active
Active
2G/3G EMEA Active
2G/3G NorAm Active
B Series B523 SoM or Tracker T523 SoM Active
E Series LTE (E402), Boron LTE, B Series B402 SoM, Tracker T402 SoM, or Electron LTE (ELC402) (LTE Cat M1) Active
Ether SIM Active
SIM state management Active

Latest Particle outages and incidents.

View the latest incidents for Particle and check for official updates:

Updates:

  • Time: June 13, 2023, 1:31 a.m.
    Status: Resolved
    Update: We have been watching recovery trend toward fully resolved; systems are reporting as normal.
  • Time: June 13, 2023, 1:21 a.m.
    Status: Identified
    Update: We are observing that connections recovered partially, we still monitoring the situation.
  • Time: June 12, 2023, 10:50 p.m.
    Status: Identified
    Update: Particle team detected a connectivity issue in the USA, which Impacts a very low percentage of the fleet, it only affects EtherSIM devices. It impacts devices using AT&T and T-Mobile networks.

Updates:

  • Time: June 13, 2023, 1:31 a.m.
    Status: Resolved
    Update: We have been watching recovery trend toward fully resolved; systems are reporting as normal.
  • Time: June 13, 2023, 1:21 a.m.
    Status: Identified
    Update: We are observing that connections recovered partially, we still monitoring the situation.
  • Time: June 12, 2023, 10:50 p.m.
    Status: Identified
    Update: Particle team detected a connectivity issue in the USA, which Impacts a very low percentage of the fleet, it only affects EtherSIM devices. It impacts devices using AT&T and T-Mobile networks.

Updates:

  • Time: June 3, 2023, 1:31 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 2, 2023, 10:09 p.m.
    Status: Monitoring
    Update: We are still seeing elevated SIM state management times for the SKUs above, but the length of these delays is decreasing (to around 20 minutes or so at present).
  • Time: June 2, 2023, 6:25 p.m.
    Status: Identified
    Update: We have identified SIM state management delays on behalf of a network partner. E Series LTE (E402), Boron LTE, B Series B402 SoM, Tracker T402 SoM, or Electron LTE (ELC402) (LTE Cat M1), and BRN310 devices are experiencing delays in SIM activations and deactivations.

Updates:

  • Time: June 3, 2023, 1:31 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: June 2, 2023, 10:09 p.m.
    Status: Monitoring
    Update: We are still seeing elevated SIM state management times for the SKUs above, but the length of these delays is decreasing (to around 20 minutes or so at present).
  • Time: June 2, 2023, 6:25 p.m.
    Status: Identified
    Update: We have identified SIM state management delays on behalf of a network partner. E Series LTE (E402), Boron LTE, B Series B402 SoM, Tracker T402 SoM, or Electron LTE (ELC402) (LTE Cat M1), and BRN310 devices are experiencing delays in SIM activations and deactivations.

Updates:

  • Time: May 25, 2023, 2:10 p.m.
    Status: Resolved
    Update: We have been informed that the ISP in question has taken action and restored service. One note: parts of New Zealand were also impacted due to shared infrastructure.
  • Time: May 25, 2023, 10:45 a.m.
    Status: Identified
    Update: We have confirmed the issue is related to regional ISP issues. Particle's services are intact, but this notice will be left up for informational purposes until we see recovery from the ISPs in question.
  • Time: May 25, 2023, 10:20 a.m.
    Status: Investigating
    Update: We are current investigating a WiFi outage limited to a few service providers in Australia. All signs point to a regional ISP issue.

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Frequently Asked Questions - Particle

Is there a Particle outage?
The current status of Particle is: Systems Active
Where can I find the official status page of Particle?
The official status page for Particle is here
How can I get notified if Particle is down or experiencing an outage?
To get notified of any status changes to Particle, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Particle every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Particle do?
Particle enables connectivity for innovative companies' machines, vehicles, and products.

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