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Is there an Particle outage?

Particle status: Systems Active

Last checked: 4 minutes ago

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Particle outages and incidents

Outage and incident data over the last 30 days for Particle.

There have been 3 outages or incidents for Particle in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Particle

Outlogger tracks the status of these components for Xero:

Cellular Connectivity Active
Integrations Active
Management Console Active
REST API Active
Wi-Fi Connectivity Active
build.particle.io Active
community.particle.io Active
docs.particle.io Active
store.particle.io Active
www.particle.io Active
Particle CLI Active
Particle Workbench Active
2G/3G EMEA Active
2G/3G NorAm Active
B Series B523 SoM or Tracker T523 SoM Active
E Series LTE (E402), Boron LTE, B Series B402 SoM, Tracker T402 SoM, or Electron LTE (ELC402) (LTE Cat M1) Active
Ether SIM Active
SIM state management Active
Component Status
Cellular Connectivity Active
Integrations Active
Management Console Active
REST API Active
Wi-Fi Connectivity Active
Active
build.particle.io Active
community.particle.io Active
docs.particle.io Active
store.particle.io Active
www.particle.io Active
Active
Particle CLI Active
Particle Workbench Active
Active
2G/3G EMEA Active
2G/3G NorAm Active
B Series B523 SoM or Tracker T523 SoM Active
E Series LTE (E402), Boron LTE, B Series B402 SoM, Tracker T402 SoM, or Electron LTE (ELC402) (LTE Cat M1) Active
Ether SIM Active
SIM state management Active

Latest Particle outages and incidents.

View the latest incidents for Particle and check for official updates:

Updates:

  • Time: Dec. 5, 2022, 6:53 p.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Dec. 5, 2022, 4:22 p.m.
    Status: Monitoring
    Update: We are seeing recovery; all signs point to a very brief blip in connectivity.
  • Time: Dec. 5, 2022, 4:16 p.m.
    Status: Investigating
    Update: Particle is investigating a connectivity incident involving non-EtherSIM US cellular devices.

Updates:

  • Time: Nov. 29, 2022, 10:56 a.m.
    Status: Resolved
    Update: Impact (very minor) has ceased.
  • Time: Nov. 29, 2022, 8:44 a.m.
    Status: Identified
    Update: We have noticed minor connectivity impact to non-EtherSIM US devices due to an ongoing network provider maintenance operation. It is our expectation that this period of minor instability should pass quickly.

Updates:

  • Time: Nov. 29, 2022, 10:56 a.m.
    Status: Resolved
    Update: Impact (very minor) has ceased.
  • Time: Nov. 29, 2022, 8:44 a.m.
    Status: Identified
    Update: We have noticed minor connectivity impact to non-EtherSIM US devices due to an ongoing network provider maintenance operation. It is our expectation that this period of minor instability should pass quickly.

Updates:

  • Time: Nov. 24, 2022, 5:19 a.m.
    Status: Resolved
    Update: We are seeing full resolution of the issue now and received confirmation from our service provider that service has been restored.
  • Time: Nov. 24, 2022, 2:28 a.m.
    Status: Monitoring
    Update: We are seeing the impact of a fix now, which has resulted in significant recovery. We will continue to monitor the results.
  • Time: Nov. 24, 2022, 2:06 a.m.
    Status: Identified
    Update: We have received an informal ETA of ~6 hours for a fix, but are pressing for full confirmation.
  • Time: Nov. 23, 2022, 11:29 p.m.
    Status: Identified
    Update: The cellular provider in question has identified the issue and is working to rectify. However, they have set expectations that the fix will take time. We are inquiring for estimates around time to resolve. As soon as we have an ETA, it will be provided here.
  • Time: Nov. 23, 2022, 6:28 p.m.
    Status: Identified
    Update: Particle’s cellular partner is still engaged in troubleshooting with all relevant technical teams. No ETA is currently available, but the issue is being given the highest priority.
  • Time: Nov. 23, 2022, 4:08 p.m.
    Status: Identified
    Update: Particle’s cellular partners are continuing working towards a solution. No ETA is currently available, but the issue is being given the highest priority.
  • Time: Nov. 23, 2022, 12:03 p.m.
    Status: Identified
    Update: The incident is ongoing. Devices outside the US will continue to experience difficulty connecting. Particle is working with our cellular partners to resolve.
  • Time: Nov. 23, 2022, 12:24 a.m.
    Status: Identified
    Update: Particle identified it as a network issue, the connectivity provider is working to solve its issue. Most of the devices affected are outside of the USA.
  • Time: Nov. 22, 2022, 9:42 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Nov. 22, 2022, 9:39 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Nov. 22, 2022, 9:39 p.m.
    Status: Investigating
    Update: Non-EtherSIM devices are experiencing intermittent connectivity issues. The Particle team is investigating. SKUs affected: B523 SoM and Tracker T523 SoM

Updates:

  • Time: Nov. 24, 2022, 5:19 a.m.
    Status: Resolved
    Update: We are seeing full resolution of the issue now and received confirmation from our service provider that service has been restored.
  • Time: Nov. 24, 2022, 2:28 a.m.
    Status: Monitoring
    Update: We are seeing the impact of a fix now, which has resulted in significant recovery. We will continue to monitor the results.
  • Time: Nov. 24, 2022, 2:06 a.m.
    Status: Identified
    Update: We have received an informal ETA of ~6 hours for a fix, but are pressing for full confirmation.
  • Time: Nov. 23, 2022, 11:29 p.m.
    Status: Identified
    Update: The cellular provider in question has identified the issue and is working to rectify. However, they have set expectations that the fix will take time. We are inquiring for estimates around time to resolve. As soon as we have an ETA, it will be provided here.
  • Time: Nov. 23, 2022, 6:28 p.m.
    Status: Identified
    Update: Particle’s cellular partner is still engaged in troubleshooting with all relevant technical teams. No ETA is currently available, but the issue is being given the highest priority.
  • Time: Nov. 23, 2022, 4:08 p.m.
    Status: Identified
    Update: Particle’s cellular partners are continuing working towards a solution. No ETA is currently available, but the issue is being given the highest priority.
  • Time: Nov. 23, 2022, 12:03 p.m.
    Status: Identified
    Update: The incident is ongoing. Devices outside the US will continue to experience difficulty connecting. Particle is working with our cellular partners to resolve.
  • Time: Nov. 23, 2022, 12:24 a.m.
    Status: Identified
    Update: Particle identified it as a network issue, the connectivity provider is working to solve its issue. Most of the devices affected are outside of the USA.
  • Time: Nov. 22, 2022, 9:42 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Nov. 22, 2022, 9:39 p.m.
    Status: Investigating
    Update: We are continuing to investigate this issue.
  • Time: Nov. 22, 2022, 9:39 p.m.
    Status: Investigating
    Update: Non-EtherSIM devices are experiencing intermittent connectivity issues. The Particle team is investigating. SKUs affected: B523 SoM and Tracker T523 SoM

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Frequently Asked Questions - Particle

Is there a Particle outage?
The current status of Particle is: Systems Active
Where can I find the official status page of Particle?
The official status page for Particle is here
How can I get notified if Particle is down or experiencing an outage?
To get notified of any status changes to Particle, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Particle every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Particle do?
Particle enables connectivity for innovative companies' machines, vehicles, and products.

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