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Is there an Particle outage?

Particle status: Systems Active

Last checked: 14 seconds ago

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Particle outages and incidents

Outage and incident data over the last 30 days for Particle.

There have been 3 outages or incidents for Particle in the last 30 days.

Severity Breakdown:

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Components and Services Monitored for Particle

Outlogger tracks the status of these components for Xero:

Cellular Connectivity Active
Integrations Active
Management Console Active
REST API Active
Wi-Fi Connectivity Active
build.particle.io Active
community.particle.io Active
docs.particle.io Active
store.particle.io Active
www.particle.io Active
Particle CLI Active
Particle Workbench Active
2G/3G EMEA Active
2G/3G NorAm Active
B Series B523 SoM or Tracker T523 SoM Active
E Series LTE (E402), Boron LTE, B Series B402 SoM, Tracker T402 SoM, or Electron LTE (ELC402) (LTE Cat M1) Active
Ether SIM Active
SIM state management Active
Component Status
Cellular Connectivity Active
Integrations Active
Management Console Active
REST API Active
Wi-Fi Connectivity Active
Active
build.particle.io Active
community.particle.io Active
docs.particle.io Active
store.particle.io Active
www.particle.io Active
Active
Particle CLI Active
Particle Workbench Active
Active
2G/3G EMEA Active
2G/3G NorAm Active
B Series B523 SoM or Tracker T523 SoM Active
E Series LTE (E402), Boron LTE, B Series B402 SoM, Tracker T402 SoM, or Electron LTE (ELC402) (LTE Cat M1) Active
Ether SIM Active
SIM state management Active

Latest Particle outages and incidents.

View the latest incidents for Particle and check for official updates:

Updates:

  • Time: Feb. 22, 2024, 11:54 a.m.
    Status: Resolved
    Update: Devices have reconnected and the issue is considered resolved. For any outstanding issues, please reach out to the Particle support team.
  • Time: Feb. 22, 2024, 11:01 a.m.
    Status: Monitoring
    Update: AT&T connectivity has recovered, but some T-Mobile connections are still affected. Particle is engaged with our cellular partners and will keep monitoring the situation.
  • Time: Feb. 22, 2024, 10:03 a.m.
    Status: Monitoring
    Update: We've identified and escalated an issue with out MVNO that appears to be isolated to a small subset of devices on AT&T. There are signs of recovery and Particle will monitor the situation.
  • Time: Feb. 22, 2024, 9:42 a.m.
    Status: Investigating
    Update: Particle is investigating a drop in connected devices. More information will follow.

Updates:

  • Time: Feb. 22, 2024, 10:58 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 21, 2024, 11:23 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Feb. 21, 2024, 9:07 p.m.
    Status: Identified
    Update: Our partner's engineering work is continuing with respect to this issue; we are closely monitoring for changes in behavior.
  • Time: Feb. 21, 2024, 7:04 p.m.
    Status: Identified
    Update: Work is actively being undertaken by our partner with high priority to address the issue. Some signs of recovery are already presenting themselves, though larger recovery is likely on the timescale of a few hours.
  • Time: Feb. 21, 2024, 6:45 p.m.
    Status: Investigating
    Update: This issue remains active, confirmed to be occurring at the level of the network partner involved. We are continuing to drive urgency and will produce an update ASAP. Only new E402, B/BRN402, BRN310, E310, and T/ONE402 are impacted.
  • Time: Feb. 21, 2024, 6:01 p.m.
    Status: Investigating
    Update: Particle has identified an issue affecting new device activations for the E402, B/BRN402, BRN310, E310, and T/ONE402. We have escalated the issue to a network partner and will post updates as soon as possible.

Updates:

  • Time: Feb. 22, 2024, 10:58 a.m.
    Status: Resolved
    Update: This incident has been resolved.
  • Time: Feb. 21, 2024, 11:23 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Feb. 21, 2024, 9:07 p.m.
    Status: Identified
    Update: Our partner's engineering work is continuing with respect to this issue; we are closely monitoring for changes in behavior.
  • Time: Feb. 21, 2024, 7:04 p.m.
    Status: Identified
    Update: Work is actively being undertaken by our partner with high priority to address the issue. Some signs of recovery are already presenting themselves, though larger recovery is likely on the timescale of a few hours.
  • Time: Feb. 21, 2024, 6:45 p.m.
    Status: Investigating
    Update: This issue remains active, confirmed to be occurring at the level of the network partner involved. We are continuing to drive urgency and will produce an update ASAP. Only new E402, B/BRN402, BRN310, E310, and T/ONE402 are impacted.
  • Time: Feb. 21, 2024, 6:01 p.m.
    Status: Investigating
    Update: Particle has identified an issue affecting new device activations for the E402, B/BRN402, BRN310, E310, and T/ONE402. We have escalated the issue to a network partner and will post updates as soon as possible.

Updates:

  • Time: Jan. 22, 2024, 7:47 p.m.
    Status: Resolved
    Update: This incident has been solved and all the pending changes activation/deactivation related was solved.
  • Time: Jan. 22, 2024, 7:47 p.m.
    Status: Resolved
    Update: This incident has been solved and all the pending changes activation/deactivation related was solved.
  • Time: Jan. 22, 2024, 5:53 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Jan. 22, 2024, 5:53 p.m.
    Status: Monitoring
    Update: A fix has been implemented and we are monitoring the results.
  • Time: Jan. 22, 2024, 4:22 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Jan. 22, 2024, 4:22 p.m.
    Status: Identified
    Update: The issue has been identified and a fix is being implemented.
  • Time: Jan. 22, 2024, 3:57 p.m.
    Status: Investigating
    Update: Particle has identified an outage affecting our telephony providers ability to validate SIM activation and deactivation. SKU affected: -Electron 2G (G350) -Electron 3G (U260/U270) -E Series 2G/3G (E310)
  • Time: Jan. 22, 2024, 3:57 p.m.
    Status: Investigating
    Update: Particle has identified an outage affecting our telephony providers ability to validate SIM activation and deactivation. SKU affected: -Electron 2G (G350) -Electron 3G (U260/U270) -E Series 2G/3G (E310)

Updates:

  • Time: Nov. 28, 2023, 9:03 p.m.
    Status: Resolved
    Update: From 8:45AM-8:50 AM PST, a small number of webhooks were dropped due to a deployment issue. The incident immediately triggered our internal alerts and resulted in a quick fix. This issue only impacted products with multiple webhooks triggered by the same event.
  • Time: Nov. 28, 2023, 9:03 p.m.
    Status: Resolved
    Update: From 8:45AM-8:50 AM PST, a small number of webhooks were dropped due to a deployment issue. The incident immediately triggered our internal alerts and resulted in a quick fix. This issue only impacted products with multiple webhooks triggered by the same event.

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Frequently Asked Questions - Particle

Is there a Particle outage?
The current status of Particle is: Systems Active
Where can I find the official status page of Particle?
The official status page for Particle is here
How can I get notified if Particle is down or experiencing an outage?
To get notified of any status changes to Particle, simply sign up to OutLogger's free monitoring service. OutLogger checks the official status of Particle every few minutes and will notify you of any changes. You can veiw the status of all your cloud vendors in one dashboard. Sign up here
What does Particle do?
Particle enables connectivity for innovative companies' machines, vehicles, and products.

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